architectwatches.co.uk Reviews 

393
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing quick delivery, it was a birthday gift and they really love it. Great info on the turtle and watching it on the map is so good. Recommend the animal bracelets to all.

Rated 5 out of 5 stars

I ordered a personalised pocket watch for my dad as a wedding/father's day gift. The watch was beautiful and the engravement was perfect, even the packaging was something special and delivery super fa... See more

Rated 5 out of 5 stars

Beautiful, minimalist watch. I bought this as a wedding day gift for my husband - I wanted something he could wear with any outfit but wasn't outrageously expensive. This was perfect - the handwriting... See more

Rated 4 out of 5 stars

Quality of item great but have to dock a star because under the delivery sections of website there is no indication that customs fees are paid by customer and at no point at checkout. Any reputable UK... See more

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4.8

Excellent

TrustScore 5 out of 5

393 reviews

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4.8

All reviews

(393)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect wedding gift

This has made the perfect wedding present for my fiancé. The watch is elegant and smart looking. The engraving of my handwriting on the back has been done perfectly and has made the gift so meaningful to us. Very happy!

1 April 2024
Rated 1 out of 5 stars

still not arrived !

29 March 2024
architectwatches.co.uk logo

Reply from architectwatches.co.uk

Hi Andy, happy to look into this for you. I see you placed the order on 29th March (Bank Holiday). With the Monday also being a Bank holiday (1st April), you can likely appreciate Royal Mail do not operate these days. The watch was dispatched on 2nd April, the very next day Royal Mail collects from us. The order was placed with RM48 Tracked, and looking at the tracking details, it was delivered within the correct timeframe. I hope you love the watch and our apologies for the Easter delay. It would be nice if you kindly reflected on your 1-star review.

Rated 5 out of 5 stars

Important gift

The watch I chose was special as it was for an important birthday. The engraving was amazing, I had it done in my own handwriting and it was matched perfectly. It was well presented in a lovely box. It arrived promptly and safely. Ordering was easy, as was sending over the copy of my requested engraving. I would recommend this Company to anyone looking for that special gift for an important occasion.

7 February 2024
Rated 5 out of 5 stars

Outstanding

The watch is really expensive looking, it arrived very quickly and the hand written message engraved on the back was so extra special. Thank you 😊

1 February 2024
Rated 5 out of 5 stars

Received a watch as a gift but it runs…

Received a watch as a gift but it runs slow and the watch face does not align with the second hand.

Update:1
Offered a replacement watch including engraving, happy with response time from their CS, will update review upon receipt of replacement watch.

Update 2
Received replacement watch promptly, no issues so I am happy with the outcome and would recommend to friends and Family.

Order number was #2953

25 January 2024
Unprompted review
architectwatches.co.uk logo

Reply from architectwatches.co.uk

Hi Tadhg, I'm glad we managed to send the replacement in a timely manner and we are sure you are happy with the replacement watch. Our defect rate on watches is extremely low and we will continue to honour our 2-year international warranty. Kind regards, Kasia

Rated 5 out of 5 stars

Present 🎁

It was a present for my son and he likes it ver much. No issues at all with the delivery and the watch was nicely packed. 👌

28 November 2023
Rated 5 out of 5 stars

Wonderful overall experience

Wonderful customer service! Got a fast response to my enquiry regarding my planned engraving.
The watch looks beautiful and masculine, feels and looks high quality. The engraving is on point. Sharp and stands out. My special wishes concerning special symbols were fullfilled.
Shipment was super fast, watch came in a beautiful gift box. My husband hasn't received it yet as his birthday is yet to come but I know he will love this watch and I can't wait to give it to him.
10/10 recommend if you look for a special gift for your loved one!

10 November 2023

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