This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
392 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Delighted…
Delighted with the watch and inscription. Makes such a lovely and special gift. Watch is great - good weight to it and looks well made and modern.
13 August 2025
Lovely watch
Lovely watch, quick delivery and any queries were answered very promptly.
Overall very happy with the purchase.
30 July 2025
Beautiful Watch!
Fast Delivery. Inscription clear and readable on the back! Beautiful watch - looks far more expensive than it was. And, most importantly, husband very pleased with his present! :)
21 July 2025
Super service A+
Ordered this watch for a family members special birthday
Even better in the flesh
A delicate, elegant timepiece that will be a classic
29 June 2025
Watch exactly as advertised.
Watch exactly as advertised.
Delivery of watch very smooth.
Timing of watch accurate(so far!)
10 July 2025
Easy and simple to order and customise.
Easy and simple to order and customise.
Product is amazing quality and engraving is beautifully done
Very quick delivery
Will definitely order again
29 June 2025
excellent service
excellent service - even called to check a spelling error (made by me!) and ensured it was fixed before sending. Really quick delivery too! Would highly recommend. Thanks again!
8 July 2025
anniversary gift
Gifted the watch for my husband for our 1st year anniversary and he loved it so much! He was in tears when he saw my handwriting on the back of the watch. I'm happy about this purchase
7 July 2025
Great quality and quick turnaround with…
Great quality and quick turnaround with the engraving
4 July 2025
Perfect gift experience
Was easy to order and leave a personal message that was inscribed onto the watch. Really fast delivery and excellent packing. Overall a perfect company to buy the perfect gift from.
3 July 2025
The buying experience was good
The buying experience was good, shipping to the US was faster than expected.
16 June 2025
Fantastic Customer Service
I ordered the wrong strap size by mistake and asked if I could make an exchange. Architect watches sent a replacement straight away without the need for me to return the other strap.(I was quite happy to do so) Fantastic service. Thank you
3 July 2025
Unprompted review
Efficient service and a quality product
19 June 2025
Beautifully styled and good service
I spent a bit of time researching for a new watch, and so far, I'm really pleased I found this one. The reviews were positive. Time will tell on its reliability but I'm delighted with the styling and quick delivery. Thank you.
20 June 2025
Beautiful watch
Beautiful watch, that came engraved just as I had requested. Delivery was quick and the watch was very professionally packaged.
28 May 2025
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