ARAG Law Reviews 

Scarlett Carter was fantastic through out the whole process and is always at the end of the phone if you need her.

I’m so grateful to ARAG LAW as they have advised me through a thoroughly stressful time dealing with sofology and trying to get a solution to a ongoing problem. I first spoke with a lovely chap named Samuel Davies who was extremely patient with me as I’m partially deaf. I explained how we had bought a chair which is not fit for purpose and explained how we were getting messed about and he advised me to email the company and complain to the necessary department etc and wait for a reply. This we did and had a response on the same day. The offer they made was not acceptable so as Instructed I called ARAG LAW back and spoke to an equally lovely helpful lady named Sophia Ahmed who advised me further of my legal rights. I have since sent an email listing the consumer rights and where I stand. This would not be possible without the help and support of this company. Fantastic service and a fantastic team. Thank you so much

The experience with Arag Law was a positive one. We were appointed Burak who was extremely supportive, understanding and helpful. Thank you for all your help, we appreciate it

I started with DAS which was then acquired by Arag Law. The change over was seamless. They were dealing with a personal injury claim. While dealing with both companies the communication was always timely and clear. There wasn't really anything that could have been better.
I would recommend.

The help and support was great I guess the surprise was how much influence the other side could have on delaying proceedings

The reason being prompt, quick, to the point and what we need given in the way required, this is important, so our ranking too

We had the pleasure of working with Khalid Ali, Associate in Litigation and Dispute Management, over an incredibly stressful 18-month period. While the legal process was lengthy and complex, Khalid was our constant.
He demonstrated outstanding professionalism and consistency, always keeping us informed and guiding us clearly through every stage. Dealing with legal disputes is inherently stressful, but Khalid was very good with us, offering much-needed reassurance and clarity when we needed it most.
We highly recommend Khalid for his dedication, expertise, and supportive approach. Thank you, Khalid, for being a great professional and guide throughout this challenging time.

Alice Richards is a very good, informative and professional solicitor, an organised individual who has overseen my various problems with helpful and informative advice, Alice's input and service is second to none. I recommend Alice as one of the best.

I would also like to take this opportunity to express my sincere appreciation for all the support Archibald Peel and your company have provided throughout the past year. Mr Peel has handled my claim with great professionalism and patience, and his clear guidance on the various options for pursuing the rent arrears has been invaluable. I truly appreciate the time and effort he has dedicated to this matter.

I first spoke with (what is now) Arag law in April 2024. Our initial interactions were hampered by staff turnover & I have to admit that as a result we mearly missed a critical deadline. Fortunately other staff quickly stepped in and the case started to progress.
It has been a long process, but we finally managed staff continuity from ca. September 2024, both with Arag and the barrister. I suspect that all 3 of us have learn't quite a lot in the last 12 months (both on a legal and a personal level) which has bonded us as a team. This resulted in an excellent outcome at yesterdays' mediation hearing, so thank you to everyone involved and best wishes for the future!

The way both Josie Donachie and Jay Belton looked after me - very professional, understanding and provided updates, kept me updated.

I just wanted to express my sincere appreciation for the way Khuram handled my legal case.
Your professionalism, clear communication, and steady guidance made a stressful situation much easier to navigate.
I’m truly grateful for the time and care you put into achieving the best possible outcome.

Wishing you all the best.

Dealing with these right now, THEY DONT Care about you, even think they are getting paid by the other insurance to go against me, NO CARE AT ALL. PLEASE AVOID. Update, spoken to 2 solicitors today who don't care what my own Dr's have said, and are going to listen to their "expert" Dr, even though I told thier Dr about something 1 year after my accident, and both are not doing/ said anything about it. Absolutely useless solicitors. As you can see, they dont care and just say complain about us. Decent firm would sort this, but not these. And im not the only 1 who has had problems. Check google reviews, more truthful reviews there. Even had 1 of there solicitors call me and ask is the pain in my head, saying im making it up. AVOID

My experience has been great so far. I was appointed Jasmine as a single point of contact and I have to say she has been brilliant.
She has guided me through the whole process, answering my many questions clearly and promptly. She made a difficult process much easier.

Deeanna Bond gave excellent legal service. She was quick and to the point with her advice and commercial in her approach. I am a retired lawyer, so in a good position to judge her capabilities, which were excellent.

The legal support provided by Megan Jenkins was fantastic, thoroughly professional and of great comfort to us all through the ET process - many many thanks Megan.

I would like to express my sincere thanks to Konstantinos at ARAG for his outstanding support. I had been very worried about an issue with an irresponsible builder, and his polite manner, patience, listening skills and empathy made a real difference, especially at my age, it means so much to feel heard and cared for.

It was extremely reassuring, in a very stressful situation, to speak to someone who genuinely listened and wanted to help. My daughter and I are most grateful for the advice and support we received. Thank you.

They accepted the legal insurance claim on 2nd October . 6 weeks later they still haven’t finished reviewing it to see if it complies with their 51% chance of winning rule. Have submitted two formal complaints as now holding up issuing letter before action as no one available to speak to. Claims handler is very pleasant but not allowed to share an important document they have received which I need in order to issue the LBA myself. Can’t speak to anyone dealing with the case, leave messages no response. Pretty disappointing experience re case ref 030013/0001580

I am writing this review for my father who was helped by the company.
The claim was rather complicated and time consuming, but the company kept us both informed and updated at all times.
Paul Rosser was very knowledgeable and also realistic about expectations, which is very reassuring and avoided any drama or spin.
A fair and honest company that wanted a result for both parties.
Well done Paul and thank you.