ARAG Law Reviews 

I would like to thank the team (specifically Heather, Chris and Martin) for their diligent work on my PI case. A successful outcome was achieved through their hard work.

Amazing! honestly cant say enough positive things about Christopher Lee was our appointed solicitor through ARAG. This was our first ever time for a litigation case (hopefully last) and we had no idea what to expect along the journey but Christopher was there to patiently guide us, he was always available to us with a direct line, he arranged the expert witnesses to support our case and came up with various ways to achieve a settlement e.g. mediation, blind bidding etc. Thanks again Christopher, you persevered and won, we certainly could not have done it without you!

No empathy or any integrity whatsoever!!!

Consistency and putting the client first to ensure a positive outcome.
One of the Paralegals, Andrew Leadbetter, who took over my case mid-way, communicated throughout the process. Very persistent in putting the case forward, which resulted in my favour, contrary to what I had expected. Thank you, Andrew, for being a professional and not giving up on my case.

Made the whole process easy and straightforward from my perspective providing excellent guidance and communications throughout the process. Very responsive and easy to interact with.

Highly recommend

They handled my eviction case successfully from the magistrates court to the high court professionally and they updated me of any developments. I can't thank them enough for their services.
They are now in the process of recovering the rent arrears and the cost of the damages made.

M/s Vanshika Agarwal.
Has from the start of this case to the successful outcome over nearly two years kept me informed throughout that journey. Updating advising and answering my questions during that time. Upto the present day 13/01/2026

I got tremendous amount of help from ARAG Law on my eviction case. The solicitor that handled my case was Aaron. He and team have been highly professional and detailed, leading to the successful closure of the case. I'm truly grateful as the process is really not an easy one.

Kathryn W. was appointed to help us on a personal liability claim which has now settled. It has been about a year and I am fully satisfied with the outcome. Kathryn was responsive and professional at all times and diligent with her correspondence. The process was new to me and this did entail a fair amount of back and forth to understand the sequence, timing and choices of steps to be taken. All these were responded to in a timely fashion.

I used ARAG Law - linked to our home insurance provided by Hiscox - to pursue a personal injury claim against a motorbike rider who drove into me. I was very pleased with the service provided: frequent updates on progress; clear advice on the offer made by the insurer; and a successful outcome.

This is the worst legal service I have ever experienced. A simple case has dragged on for 13 months, been passed between three paralegals, and only prompted senior associate involvement due to my repeated complaints.

I would like to take this opportunity to thank everybody who worked on my behalf in this case. They worked diligently and presented my evidence and statements correctly and accurately, despite false evidence to the contrary, offered by the other party.
I would especially like to thank Karen Cadman, who kept her patience me and supported me, when I could have given up. Thank you Karen, for getting this, and me,over the line.
You are a credit to your law firm.
Have a great future x.

Helpful in resolving matters and always on hand. Acted as a good buffer between the parties in dispute.

Arag were supposed to be assisting with the eviction of my tenant but their incompetence led to my hearing being dismissed and a resulting 9 month delay to the process.

To make matters worse I am now unable to receive any response from them in order to rectify the issue.

I would avoid these people like the plague as they aren't fit for purpose and have now professional integrity.

Alice from ARAG Law was extremely helpful, efficient and solution focused. We felt in very good hands. She has managed to resolve a property dispute for us where we had significant damage to our property and managed to get us back the money to put the damage right and start again. It has been a hugely stressful difficult time for us but her efficiency and determination to help have been pivotal in getting us a satisfatory resolution.

What can I say honestly from start to finish the team was awesome especially Luke who was assigned to , the speed he responded at and every time I called he was there to guide and help .
If you need a injury solicitor then look no further than Arag law thanks parmjit

Avoid any insurance policy that has legal cover by ARAG Law! In over 18 months all they have done is send 2 letters. Claims are handled by incompetent juniors who are over worked and do not stick to deadlines.

Because ARAG Law have not progressed my claim appropriately, my tenants have been left in a dangerous situation and my property is at risk of further damage from a neighbour.

Complaining by official routes has so far proven a waste of time, they claim to: acknowledge within 2 days and give a named complaints investigator, and then give formal response within 15 working days. I only got an acknowledgment after 20 working days, still no name of who is investigating, no formal response, and not a word about my actual legal claim being progressed.

Please avoid!!!

Invaluable, I can’t recommend ARAG too highly.
Immogen & Lydia held my hand through the process, put me at ease, nothing was too much trouble for them, and I am very grateful for their personal and professional attention in this stressful and daunting situation.
Court day, Chris Lee was so reassuring, talked me through what would happen and how he would deal with the claim, he had put in the time to research the case and was fully up to speed giving me confidence in his ability to act for me, with a positive outcome.
My best wishes to all who worked on my case and again, sincere thanks.

After a bit of a bumpy slow start, Khalid took over our case and was excellent. Kept us up to date with all developments and assisted in coming to a satisfactory conclusion. Thank you Khalid, you've helped ease the pressure right before Christmas :)

I spoke with Konstantinos Kalemis. He was patient and listened carefully to my complex story. He explained things carefully and clearly. But most important he was kind and supportive in a genuine, compassionate and understanding way.