Had no issues with watersofter install and drinking water tap. Engineer explained the installation process before starting, and was very efficient in his work, and tidied up when completed. Since... See more
Company replied
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Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... See more
Company replied
Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... See more
Company replied
Great team in Aquasoft, totally satisfied with my sofa water in my new home. Tristan is so professional and explained all options very clearly. Neat and clean installation by Adam, he was very pleasa... See more
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Company details
Written by the company
Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.
Contact info
51 Westgate Close, CT2 8JH, Canterbury, United Kingdom
- 01227 656670
- mail@aquasoftuk.com
- aquasoftuk.com
4.8
Excellent
683 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Aquasoft water softeners
Thanks so much for the great review Michael!
Reply from Aquasoft water softeners
Thanks so much for the great review Malcolm!
Aquasoft water systems
Aquasoft water systems
A great value for a high quality 7 stage water softener and filtration all in one system!
Fast no fuss installation!
Works great, high quality stainless steel tank.
aquasoftwatersystems
5 June 2024
Unprompted review
Reply from Aquasoft water softeners
Thanks so much for the great review Robert!
Great company with nice people
Great company with nice people. Very happy with installation of filtered water system.
23 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review!
Reply from Aquasoft water softeners
Thanks so much for the great review! We always aim to be a 5 star company so please let us know what we can improve on for next time!
What a difference Aquasoft makes
I had Tony as my contact and he was very professional throughout our contact. He always took the time to explain answers to questions and check my understanding. The quote given for the work was very accurate and the install itself was quick and a very neat/clean job has been done.
I am really pleased with the product itself. Our very hard water was instantly softened and we have really noticed the difference in the water quality and appliances like the kettle not instantly becoming scaled up. I would have no hesitation in recommending Aquasoft, their products and services and am a very pleased customer.
22 May 2024
Unprompted review
Reply from Aquasoft water softeners
Thanks so uch for the great review!
Brilliant Tristan 😁😁lovely service and…
Tristan did a outstanding job lovely service and so friendly 👍 brilliant job team 💯
4 June 2024
Unprompted review
Reply from Aquasoft water softeners
Thanks so much for the great review Olly!
On time and don’t be with no issues
On time and don’t be with no issues. All problems solved as they arose
21 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Bill!
Great service from start to end.
21 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Susanna!
Reply from Aquasoft water softeners
Thanks so much for the great review Fred!
Reply from Aquasoft water softeners
Thanks so much for the great review! We always aim to be a 5 star company so please let us know what we can improve on for next time!
excellent work & knew their craft
responsive and engaged during the sales and specification for the job. Very knowledgable about the different types of hot water geezers, excellent recommendations
professional installation, arrived early and carried out extra work because they do not like to see poor plumbing by the previous tradesman
17 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Mike!
Great company who care about their…
Great company who care about their product and customer service. I have them recommended to several friends.
16 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review and recommendations Jess!
Aquasoft would not price match with…
Aquasoft would not price match with another company offering the same product with free delivery.
14 May 2024
Reply from Aquasoft water softeners
Thanks for taking the time to leave a review Phil. Unfortunately it just isn't always possible to price match with another company but we hope that the service we otherwise supply is always of the best quality and hope that this can be taken into account for future reviews
Good support from office and engineer…
Good support from office and engineer fitting part. All completed quickly and efficiently. Very pleased with service
13 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Chris!
Reply from Aquasoft water softeners
Thanks so much for the great review Mary!
Your delivery driver was very helpful…
Your delivery driver was very helpful putting the salt in our garage for us . As I was unable to due to an operation .
30 April 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Deborah! We'd obviously love to be a 5 star company for you so please let us know any improvements for next time and we will endevour to make these happen!
Great service
Great service, very knowledgeable on there products and explained everything thoroughly to get the right softener for my needs. Will definitely recommend
2 May 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Stuart!
Quick and easy to make an order
Quick and easy to make an order . Instructions given for delivery were 100% accurate and delivery of order was on time.
Couldn't ask for more many thanks.
29 April 2024
Reply from Aquasoft water softeners
Thanks so much for the great review Val!
Engineer arrived on time
Engineer arrived on time, made the repairs cleaned up and checked everything was working with the minimal of fuss.
22 April 2024
Reply from Aquasoft water softeners
Thanks so much for the great review David!
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