The technician, Ericson was professional, friendly and thorough. He explained everything clearly and made sure all problem areas were treated!
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I love the communication with the tech. They share the approx time they will be arriving, when they are done and the recap tech. My service area is Glassell Park, LA CA 90065
Company replied
Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... See more
Company replied
Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more
Company replied
Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.5
Excellent
327 reviews
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Reply from Aptive Pest Control - Los Angeles
Hi Martha,
Thank you for sharing your experience! We’re thrilled to hear that our team was thorough, professional, and friendly during your service.
At Aptive, we take pride in providing effective pest solutions while treating every home with care and respect. Feedback like yours motivates our team to continue delivering the best possible service.
We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Craig and Anne,
Thank you so much for sharing your experience! We’re thrilled to hear that Cathy provided efficient, thorough, and helpful service. Our service professionals take pride in delivering a great experience for every customer, and it’s wonderful to know she made a positive impression.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us with your home!
-Jasmine
Poor service
First it was rainining I ask if doing this treatment would work with the hard rain. The tech was due between 10 - 2 and did show up until after 4.
He was here only abou 10-15 minutes since he sprayed the bugs are worst not better. I am going to change if your company can't control the crickets that keep coming into kitchen
22 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Jaydee,
Thank you for sharing your experience. I completely understand how frustrating it must be to deal with ongoing pests, especially when service doesn’t meet your expectations. At Aptive, we want every treatment to be effective and for our customers to feel confident in the care we provide.
I’d like the opportunity to review your account and see how we can address the issues with crickets in your home. Could you please reach out to us at socialmedia@goaptive.com and provide your service address? This will allow us to look into what happened during your visit and ensure we take the proper steps to get your home back to a comfortable, protected state.
We appreciate you being part of the Aptive neighborhood and letting us know so we can make things right.
-Jasmine
Ralph Diaz
Ralph Diaz, our most recent Aptive tech person, answered our questions and effectively straightened out a previous communications problem we had with Aptive. He also brought the mosquito traps we requested, very much appreciated.
20 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Tom,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Ralph was able to answer your questions, resolve the previous communication issue, and provide the mosquito traps you requested.
It’s wonderful to know that our team could make a positive impact and provide the service you expect from Aptive. We truly appreciate your feedback and your trust in us to keep your home protected. Thank you again for choosing Aptive, we’re always here to help!
-Jasmine
Listen to my concerns and completed the…
Listen to my concerns and completed the job in a timely manner.
26 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Ronald,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our team listened to your concerns and completed the job in a timely manner.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Nice service people
Nice service people, but not convinced the service is effective.
21 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Dave,
Thank you for sharing your feedback. I’m glad to hear that our service professionals made a positive impression, but I’m sorry that you’re not fully convinced the service has been effective. At Aptive, we strive to provide solutions that truly make a difference in your home, and it’s disappointing to hear we may have fallen short in your case.
We’d like the opportunity to review your account and assess your service plan to ensure it’s meeting your needs. Please reach out to us at socialmedia@goaptive.com so we can discuss the situation and take the necessary steps to get the results you expect. We truly appreciate your feedback and your trust in Aptive.
-Jasmine
Aptive is so thorough
Aptive is so thorough. I like that they follow-up with pictures. They are also so nice.
12 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi there,
We’re so glad to hear you appreciate our thorough service and follow-up with pictures! At Aptive, we take pride in being thorough, communicative, and friendly, ensuring every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to protect and maintain your home.
-Jasmine
The techs that come out are always…
The techs that come out are always great I didn't pick the highest level of service so maybe that's why I'm not seeing the results I would like but for the most part I think it's been helpful
16 October 2025
Reply from Aptive Pest Control - Los Angeles
Hi Isamara,
Thank you for sharing your feedback. I’m glad to hear our service professionals have been consistently great during your visits. I completely understand wanting to see the best results possible, and you’re right, different service levels can impact the outcomes you notice at home.
We want to make sure your experience with Aptive feels both effective and valuable. I’d be happy to review your current plan with you and discuss options to maximize results so you feel confident in the protection you’re receiving.
When you have a moment, please reach out at socialmedia@goaptiv.com so we can go over your account and make sure your service is working as hard as it can for you. Thank you for being part of the Aptive neighborhood, we really appreciate having you with us.
-Jasmine
We still have a lot of mosquitos in the house but it…
We still have a lot of mosquitos but it helped to rid some of them
8 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Amanda,
Thank you for sharing your feedback. We’re glad to hear that our service has helped reduce the mosquito presence around your home, and we understand that dealing with them can sometimes take ongoing effort. At Aptive, we aim to provide thorough and effective treatments, and we’re here to work with you to continue improving your results.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can discuss additional steps or treatments to help further reduce the mosquito activity on your property.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
The guy did a great job
The guy did a great job, No feedback on the rodent trap: we have a ground squirrel problem.
14 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job and provided helpful service.
We also appreciate you letting us know about your ground squirrel concern. Proper communication about traps and ongoing monitoring is important, and we want to ensure your rodent issues are fully addressed. Please reach out to us at socialmedia@goaptive.com so we can review your situation and make sure your property is properly protected.
Thank you for being part of the Aptive neighborhood. Your feedback helps us continue improving our service and supporting our neighbors.
-Jasmine
Alejandro
Alejandro, Service Technician, was courteous and professional. He alerted me to his upcoming arrival, and he took care of my indoor needs, as well as the normal outdoor service.
12 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Betty,
Thank you for sharing your experience! We’re delighted to hear that Alejandro provided courteous and professional service while taking care of both your indoor and outdoor needs. At Aptive, we take pride in having service professionals who communicate clearly, provide thorough treatments, and make our customers feel confident in the process.
We truly appreciate you being part of the Aptive neighborhood, and we’ll be sure to pass along your kind words to Alejandro. Thank you for trusting us to care for your home!
-Jasmine
I have called and emailed to ask for…
I have called and emailed to ask for the $150 gift card that was promised to be sent after my enrollment and 90 days after I signed on. After being told by several reps that they would look into it I waited and waited . I called back and emailed and nothing. This is fraud. Your promotions seem to me a lie. I will call back again tomorrow. Probably to be promised it will be looked into again, I’m sure.
Giselle Villalon
30 October 2025
Reply from Aptive Pest Control - Los Angeles
Hi Giselle,
Thank you for sharing your experience. We completely understand how frustrating this has been and sincerely apologize for the delay in receiving your gift card. At Aptive, we want every promotion to be clear and honored as promised, and it’s never our intention for our customers to feel overlooked.
We’d like to make this right and personally review your account to ensure the $150 gift card is issued promptly. Please reach out to us directly at socialmedia@goaptive.com so we can confirm your details and resolve this as quickly as possible. We truly value you as part of the Aptive neighborhood and appreciate your patience as we get this handled.
-Jasmine
Lack of Communication Breeds Confusion
(1) I sent an email requesting invoices for services rendered: No response.(2) You sent me an email saying I owed $79.99 I asked the pest rep what was my fee & he said $39.99. I do not understand your billing
process. I would like to cancel future services.
Thank You. Marjorie Rydberg (626) 792-9203 11-11-25
4 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Marjorie,
Thank you for sharing your experience with us. I completely understand how frustrating it can be when billing details don’t line up and communication falls short. That’s not the experience we want for anyone in the Aptive neighborhood. We want to make sure your account is reviewed so we can clarify your billing history and make sure everything is accurate moving forward. You’ll also receive copies of the invoices you requested so you have full visibility.
Please reach out to us at socialmedia@goaptive.com so we can go over the details together and resolve this quickly. We truly appreciate you being a part of Aptive and the opportunity to make this right for you.
-Jasmine
Excellent customer service
Excellent customer service. Friendly and knowledgeable techs.
1 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Talia,
Thank you for sharing your feedback! We’re thrilled to hear that our team provided excellent customer service and that our service professionals were both friendly and knowledgeable. At Aptive, we strive to deliver professional, attentive, and effective service at every visit, and it’s wonderful to know our team made a positive impression.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
Prompt, polite and efficient
The technicians are always prompt, polite, and knowledgeable. I have never had a bad experience with one of the active pest control technicians.
31 October 2025
Reply from Aptive Pest Control - Los Angeles
Hi Liz,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professionals consistently provide prompt, polite, and knowledgeable service. Our team takes pride in delivering thorough and professional care at every visit, and it’s wonderful to know that has been your experience.
We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and inspires us to continue providing top-quality service for every home we protect.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Traci,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team was able to clearly explain the service and provide photos of the work completed. Our service professionals take pride in keeping our customers informed and ensuring every visit is thorough and transparent.
We appreciate your feedback and your trust in Aptive to protect your home.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Fred,
Thank you for sharing your feedback. We’re glad to hear that Ericson provided knowledgeable and professional service. At Aptive, we take pride in our service professionals who deliver reliable, thorough, and customer-focused care for every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Vicky,
Thank you for sharing your feedback. We’re glad to hear that you’re always happy with your service. At Aptive, we take pride in providing reliable, thorough, and customer-focused pest control solutions for every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Workers are always very polite when…
Workers are always very polite when they come to the house. They let you know in advance when they're on their way and may always address the particular issues that we are having in addition to their normal treatment. I have found them easy to work with, and they have been very effective.
16 October 2025
Reply from Aptive Pest Control - Los Angeles
Hi Neal,
We’re so glad to hear that our team has been polite, communicative, and effective in addressing your needs! At Aptive, we strive to provide service that is both thorough and personalized, so it’s wonderful to know that effort has made a difference for you. Thank you for being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The technician that came to do the…
The technician that came to do the service was fantastic! He did a very good job doing everything I asked and more
21 October 2025
Reply from Aptive Pest Control - Los Angeles
Hi Lynn,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professional was able to exceed your expectations and take care of everything you requested. At Aptive, we take pride in providing thorough, reliable pest control while ensuring our customers feel confident and well taken care of.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to assist, please don’t hesitate to reach out.
-Jasmine
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