I hope I don't regret saying that since beginning Aptive treatment, two roaches. Seeing that it's Florida I think that is great!
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See what reviewers are saying
When an issue comes up between regular appointments they are always ready and willing to send somebody out as soon as possible to take care of the current issue. The guy that does my house most of the... See more
Company replied
The person performing the treatment lets you know a head of time when they are arriving at your home. Additionally, they take pictures the areas they treat and ask if there are any areas of concern a... See more
Company replied
The technician Allston is very personable and professional. He is very knowledgeable. We have not noticed any pests since hiring your company. We will recommend to others.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
6900 Phillips Hwy, Ste 20, 32216, Jacksonville, FL, United States
- 19049776551
We overthink pests so you don't have to.
4.3
Excellent
79 reviews
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I hope I don't regret saying that since…
I hope I don't regret saying that since beginning Aptive treatment, two roaches. Seeing that it's Florida I think that is great!
6 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The technician Allston is very…
The technician Allston is very personable and professional. He is very knowledgeable. We have not noticed any pests since hiring your company. We will recommend to others.
7 May 2026
Reply from Aptive Pest Control - Jacksonville
Thanks for sharing this, Misty! It's wonderful to hear that our service professional, Allston, has been personable, professional, and knowledgeable throughout your experience. We’re also glad to hear you haven’t noticed any pest activity since starting service. That’s the kind of result we aim for! We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Jacksonville
We really appreciate you taking a moment to share this with us, Barbara! It’s great to hear the service continues to be a consistently good experience for you. That kind of reliability is exactly what we strive for each time we're at your home. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
I wasn't present
I wasn't present, but I appreciate the pictures. I could also see some of the treatments on camera and appreciate the details, thank you.
30 April 2026
Reply from Aptive Pest Control - Jacksonville
We appreciate you sharing this, Ursula! Even though you weren’t present, it’s great to hear the photos and service details helped keep you in the loop and provided peace of mind about the work completed. Thank you for trusting Aptive to help handle your pest concerns. We look forward to continue protecting your home for years to come!
-Alexis, Aptive Care Team
Very receptive to correcting issues
When an issue comes up between regular appointments they are always ready and willing to send somebody out as soon as possible to take care of the current issue. The guy that does my house most of the time is very personable and nice.
28 April 2026
Reply from Aptive Pest Control - Jacksonville
We really appreciate you taking the time to share your experience, Kathleen. It’s great to hear that when something comes up between regular visits, our team has been able to respond quickly and get things taken care of for you. That kind of responsiveness and reliability is something we work hard to maintain.
We’re also glad to know your regular service professional has been personable and kind during your visits. That relationship and consistency can make a big difference in the overall experience.
Thank you again for your thoughtful feedback. We really appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Jacksonville
Hi Judy,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear that you’ve had a reliable experience and feel kept informed throughout the process. That consistency is exactly what we aim for at Aptive.
We focus on making sure everything is handled the right way from start to finish, while keeping communication clear so there are no surprises. Thank you for choosing Aptive to care for your home, we’ve got this handled for you.
-Jasmine
Terrible customer service
Terrible customer service . Technician had no clue about certain services needed to be rendered . And didn't spray half my yard after went through with him about my yard .
23 April 2026
Reply from Aptive Pest Control - Jacksonville
Thank you for sharing your experience with us, Jody. It's disheartening to hear the service didn’t meet expectations, especially after you took the time to walk through your concerns. We understand how frustrating it is when part of the yard isn’t treated and when it feels like the service professional wasn’t fully prepared for your needs.
If you’d like this reviewed further, please contact socialmedia@goaptive.com with your service address so we can take a closer look and assist you directly. We'd be happy to help handle your concerns to the best of our abilities!
-Alexis
Showing up on time & completing the…
Showing up on time & completing the service requested. Very courteous techs to date.
18 April 2026
Reply from Aptive Pest Control - Jacksonville
Hi Daniel,
Thank you for sharing this, we really appreciate it. It’s great to hear your service continues to be on time, complete, and delivered by courteous service professionals, that consistency is exactly what we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to meet that same reliable standard for you.
-Jasmine
The person performing the treatment…
The person performing the treatment lets you know a head of time when they are arriving at your home. Additionally, they take pictures the areas they treat and ask if there are any areas of concern and address at the time.
17 April 2026
Reply from Aptive Pest Control - Jacksonville
Hi Donny,
Thank you for sharing this, we really appreciate it. We’re glad to hear the advance arrival notice, photo documentation, and proactive communication around any concerns all helped create a clear and comfortable experience for you with Aptive, that level of transparency is exactly what we aim for. We’ve got this handled, and we’ll keep working to make sure every visit continues to feel just as communicative, thorough, and attentive to your needs.
-Jasmine
Exequias was wonderful today as he…
Exequias was wonderful today as he always is. I really wish you'd send him out all the time. He always does a fantastic job for us. I'd like him to be our technician all the time.
8 April 2026
Reply from Aptive Pest Control - Jacksonville
Thank you for taking the time to share this with us, Roslyn. We’re glad to hear that Exequias continues to provide such consistently great service and that you’ve been very happy with the treatments he renders. While we cannot promise the same service professional for each treatment, we fully expect every member of our team to provide the same high level of service. Your satisfaction is our top priority, and we're grateful you trust Aptive to handle your pest control needs!
-Alexis
Communication
Communication...always lets me know beforehand when the tech will arrive. Professional, polite
7 April 2026
Reply from Aptive Pest Control - Jacksonville
We're beyond thrilled to hear that you appreciate our communication efforts and that our team has been professional and polite during their visits, Stanley! Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest concerns!
-Alexis
Reply from Aptive Pest Control - Jacksonville
We love to hear this, Sammy! It's great to know you're satisfied with the treatment provided. Your feedback means a lot to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Jacksonville
Hi Deb,
Thank you for sharing your experience! We’re glad to hear that our team has been able to help keep the insects under control around your home. At Aptive, we take pride in making sure every detail is handled carefully so your outdoor spaces stay comfortable and protected. We truly appreciate you choosing Aptive, and you can rest easy knowing we’ve got this handled!
-Jasmine
Technician covered all the areas I was…
Technician covered all the areas I was concerned about and was very personable
22 March 2026
Reply from Aptive Pest Control - Jacksonville
Hi Keith,
Thank you for sharing your experience! We’re glad to hear your Aptive service professional took the time to address all of your concerns and made the visit a positive one.
Providing thorough, attentive service with a personal touch is exactly how we aim to keep everything handled the right way. We appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Thorough and courrteous
addressed all of our concerns.very pleased with this technician and the service
11 March 2026
Reply from Aptive Pest Control - Jacksonville
Hi William,
We’re so glad to hear all of your concerns were addressed and that you’re pleased with our service professional and the work done. At Aptive, we take pride in making sure every pest issue is fully handled so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to ensure any future needs are handled with the same care and attention.
-Jasmine
Reply from Aptive Pest Control - Jacksonville
Hi Brenda,
Thank you for sharing your feedback! We’re glad to hear that your service experience with Aptive has been great. We understand that pricing is an important consideration, and we truly appreciate you letting us know. Your input helps us continue evaluating how we can provide value while maintaining the quality service our customers expect. We sincerely appreciate you choosing Aptive to help protect your home.
-Jasmine
Very professional and meets the need of…
Very professional and meets the need of the customer
28 February 2026
Reply from Aptive Pest Control - Jacksonville
Hi Carla,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been professional and able to meet your needs.
At Aptive, we take pride in providing thorough and reliable pest control while ensuring our customers feel supported and their concerns are addressed. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and protected.
-Jasmine
I love working with this company
I love working with this company. The communication is awesome! I highly recommend Aptive pest Control.
25 February 2026
Reply from Aptive Pest Control - Jacksonville
Hi Stacey,
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy working with Aptive and that our communication has made a positive impact. Providing clear, reliable service is always a top priority, and it’s wonderful to know our efforts have earned your recommendation. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Knowledgeable and helpful!
They text me when they are coming. They spray all areas that I ask them to inside and outside of my home. They identify bugs for me and let me know if there is a plant or brush pile that needs cleaned up to help get rid of the bug. They have been very knowledgeable and helpful!
15 January 2026
Reply from Aptive Pest Control - Jacksonville
Hi Tricia,
Thank you for taking the time to share your experience. We’re thrilled to hear that our team keeps you informed, addresses your specific concerns inside and outside your home, and provides helpful guidance on preventing future pest issues. Being knowledgeable, thorough, and proactive is exactly what we strive for at Aptive, and it’s wonderful to know our efforts have made a positive impact for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
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