They are attentive and let me know when they are coming to the house, then when they are done they send me pictures of the sprayed areas.
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See what reviewers are saying
First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
After 5 years of using Aptive, I don’t recall having the same tech twice. Do employees not stay with Aptive? Some tech’s are very professional while some really lack. I want the same pro tech to... See more
Company replied
Aptive Pest Control has been fantastic! Their technicians are always attentive and thorough, and customer service through their online channels is quick and professional. Service calls are reliable an... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States
- 18175874629
We overthink pests so you don't have to.
4.5
Excellent
175 reviews
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Reply from Aptive Pest Control - Fort Worth
Hi Sherri,
Thanks so much for the kind words! At Aptive, we believe that taking the time to answer questions and build trust is just as important as delivering great pest control. It means a lot to hear that your service professional made you feel comfortable and informed—that's exactly the experience we aim for. We're glad to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with care and attention!
-Jasmine
Problem with black ants
I would love to send you pictures of the large ant hills in my yard after 3 months of applications. I appears that the stuff being used DOES NOT WORK! Your feeding the ants not eliminating them.
2 May 2025
Reply from Aptive Pest Control - Fort Worth
Hi Robert,
Thank you for sharing your feedback, and I’m really sorry to hear that you’ve been dealing with persistent ant hills after several treatments. That’s definitely not the outcome we want for our customers. We understand how frustrating it can be to put in the time and effort and not see the results you're hoping for.
We’d love to take a closer look at your account and the treatments you've received to ensure we're using the most effective solutions for your specific situation. If you’d be open to it, please feel free to send over those photos or reach out directly at socialmedia@goaptive.com so we can schedule a follow-up visit to address the issue and get things back on track. We’re here to make sure we get this right for you!
Thank you again for your feedback—we truly value you as part of the Aptive family.
-Jasmine
Great Service Experience
Since I have been with Aptive, it has been a great experience compared to my previous pest control company. Your technicians are first rate and always provide great feedback of what they are doing with photos.
5 May 2025
Reply from Aptive Pest Control - Fort Worth
Hi there,
We're so glad to hear that your experience with Aptive has been such a positive shift from your previous pest control service! Knowing that our service professionals are providing helpful feedback and thorough photo updates means a lot to us—it's exactly the kind of care and transparency we aim for. Thank you for being a part of the Aptive family and for letting us help keep your home protected with confidence and clarity!
-Jasmine
He was in contact with us ahead of time…
He was in contact with us ahead of time and responded appropriately.
29 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi Patty,
Thank you for sharing your experience! We’re so glad to hear that your service professional kept you informed ahead of time and responded to your needs promptly. At Aptive, we believe that communication is key to providing the best service, and we’re happy that we could meet your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi John,
Thank you for your feedback! We’re glad to hear you received good service, and we truly appreciate you choosing Aptive. We understand that timing is important, and we’re always looking for ways to improve the convenience of our appointments. If evening visits are ever inconvenient, feel free to reach out to us at socialmedia@goaptive.com so we can work together to find a better time that fits your schedule. We value you as part of our neighborhood and are here whenever you need us!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Stefanie,
Thanks so much for the great feedback! We're thrilled to hear the treatments are working and that our communication has stood out — keeping you informed and comfortable is exactly what we strive for at Aptive. We appreciate you being part of the Aptive family!
-Jasmine
Poor scheduling, communication.
We had completed our contract for 12 treatments. It took almost 2 years to complete. During that time there were many scheduling errors on their part, subpar communication (they send texts/emails that require us to call them to correct or change info), and inconsistent information given to us by employees. We debated going forward with them, so we called and spoke to Amanda on the phone to discuss our experience and possibly negotiate a new contract. After some discussion, she quoted a price and said she would send an email with all the info for a new contract. We have not received anything, which would require us to again call them, so at this point we assume they do not want our business.
23 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi there,
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the frustrations you've had with scheduling, communication, and follow-through. That's not the level of service we aim to provide at Aptive, and your feedback is incredibly important to us. We truly value your business and the opportunity to make things right. I'll make sure this gets brought to our team's attention so we can review what went wrong and ensure better communication moving forward. If you're open to it, we'd really appreciate another chance to connect and rebuild your confidence in us.
-Jasmine
Tanner was great
Tanner was timely and professional in his service. He listened to my needs and addressed them.
23 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi Janet,
Thank you for your kind words! We're so glad to hear that Tanner provided timely and professional service while addressing your needs. At Aptive, we're committed to making sure every customer feels heard and taken care of, and it's great to know Tanner was able to do just that for you. If you ever need anything else, we're here to help!
-Jasmine
Friendly people
The technicians are always so friendly and helpful. They ask where problems lie and treat them.
16 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi Goldie,
Thank you so much for the kind words! We're thrilled to hear that our service professionals have been friendly, helpful, and attentive to your needs -- that's exactly the kind of care we strive to deliver with every visit. At Aptive, we believe in listening first and treating with purpose, and it means a lot to know that came through your experience.
Thanks again for being a valued part of the Aptive neighborhood -- we're grateful to have you with us!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi there,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. At Aptive, we strive to provide top-notch care every time, and we're so happy to have you as part of the Aptive neighborhood. If you ever need anything, we're here for you!
-Jasmine
Great service
Today Anthony came to do the treatment at our home. He was very thorough, excellent customer service skills too. Great job!
16 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi there,
Thank you so much for your kind words! We're thrilled to hear that Anthony took great care of you and your home -- thorough service and top-notch customer care are what we strive for at Aptive. We're lucky to have team members like him who go the extra mile. Thanks for being a part of the Aptive family!
-Jasmine
consistent and good service
They’ve been pretty consistent and have taken quick action when we were having problems with wasps and carpenter ants and such. I would recommend them
3 March 2025
Reply from Aptive Pest Control - Fort Worth
Hi Thomas,
Thanks so much for sharing your experience! We're really glad to hear that Aptive has been able to stay consistent and responsive, especially when those wasps and carpenter ants try to take over. Your recommendation means a lot, and we're grateful to have you as part of the Aptive family!
-Jasmine
Frustrated Customer
My 2nd appointment (re-call) was on Thursday 1-5 pm....NO SHOW! I called to ask for the tech's eta & received stories not true. After 5 pm, spoke with supervisor. She agreed to send a different tech on Friday-between 1 & 5 pm. He showed up at 5 pm. The issue was...and still is...pantry moths! He was very courteous, helped me remove bottles on top shelf so he could spray.(I had cleared pantry of all food containers already. ) He did best he could but moths still showing up! I am very disappointed by lack of service at all levels 😞! I will not refer this company to anyone & plan to locate another company to handle this issue!
4 April 2025
Reply from Aptive Pest Control - Fort Worth
Hi Debby,
Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you've faced. We understand your frustration with the delays and the ongoing moth issue, and we're truly sorry that we didn't meet your expectations this time.
We take your feedback seriously, and we're committed to improving. We'll review our scheduling and communication processes to ensure better service moving forward. Regarding the moth issue, we'd love to schedule another visit to fully address the problem and help resolve it once and for all. Please feel free to reach out directly at socialmedia@goaptive.com, and we will make sure we get the right solutions in place.
Thank you for giving us the opportunity to work with you. We truly appreciate your patience and your feedback.
-Jasmine
You hire the best people
You hire the best people! Professional, courteous and reliable technicians show up month after month. Keep up the good work!
13 February 2025
Reply from Aptive Pest Control - Fort Worth
Hi Margo,
This made our day! We take great pride in our team, and it is wonderful to hear that our service professionals consistently provide the professional, courteous, and reliable service you deserve. We truly appreciate you being a valued part of the Aptive neighborhood -- thank you for your kind words and support!
-Jasmine
they did not come
they did not come, so why am I being asked to rate them. I rescheduled my visit for April 9.
26 March 2025
Reply from Aptive Pest Control - Fort Worth
Thank you for sharing your experience, Erin. This review invitation was requesting your feedback regarding our service as a whole, rather than an individual treatment such as Google review invitations are sent for. We are so sorry if this caused any confusion.
If you would like us to review your account to ensure your next appointment is still set for 4/9, feel free to reach us at socialmedia@Goaptive.com including your account details - we're happy to help!
-Alexis
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