They are attentive and let me know when they are coming to the house, then when they are done they send me pictures of the sprayed areas.
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First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
After 5 years of using Aptive, I don’t recall having the same tech twice. Do employees not stay with Aptive? Some tech’s are very professional while some really lack. I want the same pro tech to... See more
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Aptive Pest Control has been fantastic! Their technicians are always attentive and thorough, and customer service through their online channels is quick and professional. Service calls are reliable an... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States
- 18175874629
We overthink pests so you don't have to.
4.5
Excellent
176 reviews
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Reply from Aptive Pest Control - Fort Worth
Hi Rhonda,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to understand your concerns and provided effective treatment. At Aptive, we take pride in delivering thorough, professional, and personalized pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.
-Jasmine
Allen is professional and extremely…
Allen is professional and extremely friendly. He always remembers what I need done and goes the extra mile.
12 September 2025
Reply from Aptive Pest Control - Fort Worth
Hi Cindy,
Thank you for sharing your experience! We’re thrilled to hear that Allen continues to provide professional, friendly, and attentive service. Remembering your needs and going the extra mile is exactly the kind of care we aim to deliver at Aptive. We truly appreciate you trusting us to protect your home and look forward to continuing to provide the same high level of service on every visit.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Sue,
Thank you for sharing your feedback! We’re glad to hear that our team provided friendly, communicative, and thorough service. At Aptive, we strive to make every visit both effective and reassuring for our homeowners. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Mosquitos and ants are not be controlled.
Mosquitoes are out of control. Black boxes do not work. Ants within 5' of house.Had re-service several times and still can't go out without bug spray. Cancellation policy fee is not fair.
14 August 2025
Reply from Aptive Pest Control - Fort Worth
Hi Mary,
Thank you for sharing your feedback. We understand how frustrating it can be to continue experiencing mosquito and ant issues despite multiple services, and we truly regret that the treatments have not met your expectations so far. At Aptive, we strive to provide effective pest control and responsive solutions for our neighbors, and your experience clearly fell short of that standard. We’d like the opportunity to review your account, assess what additional steps can be taken to address the pests around your home, and clarify any concerns regarding our policies. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can work with you directly to resolve this. We appreciate you being part of the Aptive neighborhood and are committed to improving your experience.
-Jasmine
No problems
12 August 2025
Reply from Aptive Pest Control - Fort Worth
Hi Mark and Cynthia,
Thank you for taking the time to share your feedback! We’re glad to hear that everything has been going smoothly. At Aptive, we strive to provide reliable pest protection and a positive experience for every customer, and it’s great to know that your service has been hassle-free. We look forward to continuing to keep your home safe and comfortable!
-Jasmine
They are a scam
They are a scam. STAY AWAY from this company. They will no call, no show multiple times after confirming an appointment and charge you either way. They will change your schedule with no communication, they will make their own appointments and you will only find out the day of being notified they are scheduled to meet with you. They have 0 customer service just a robot or an out of touch corporate office. There is no customer representative. There is no operations manager, just marketing and sales teams. Their guys who come out and spray say they have a policy that requires the homeowner to be home is bs: They have shown up out of the blue on 3 seperate occasions on a Weekday while nobody is home, even when i had set my availability to weekends with their corporate office and my profile online. I have tried to contact corporate and asked to speak with their ops manager but i have had nothing but miscommunication, false claims/promises and 0 management contacting me on their behalf of messing up. Still to this day they try to charge me for an account I have already called to have cancel on recorded line, making it well known I would not be paying them to just screw off the agreement I had signed, the availability i gave them, and their lack of service they provided. They showed up to my house after i told them they are not allowed on the property. They deliberately sprayed only 1/3 of my house even after all of this just to charge an account I canceled over 2 month ago. APTIVE PEST CONTROL BLOWS.
11 August 2025
Reply from Aptive Pest Control - Fort Worth
Hi Kyle,
We’re very sorry to hear about your experience and how frustrated you’ve been with our service. This isn’t the level of care or communication we strive for at Aptive. What you’ve described, missed appointments, scheduling issues, and difficulty getting support, is unacceptable and not the standard we hold ourselves to.
Please reach out to us at socialmedia@goaptive.com so we can assist you directly and ensure it’s handled promptly and reviewed by our leadership team.
Thank you for taking the time to share your feedback. Even though it’s tough to hear, it’s important for us to learn where we’ve fallen short so we can make it right.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Ben,
Thank you for your kind words! We’re delighted to hear you had a great experience with our service. At Aptive, we’re committed to delivering effective pest control and exceptional care. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Frank,
Thank you for sharing your positive experience! We’re glad to hear everything went well with your service. At Aptive, we’re committed to providing thorough and effective pest control that keeps your home comfortable and protected. If you ever need anything or have questions, don’t hesitate to reach out. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Overall the company is responsive to…
Overall the company is responsive to services I need. The most recent service was rescheduled 3 times. I like to be home when they are here. That makes me question the reliability of continuity of service. The technicians seem knowledgeable and communicated well with me
3 August 2025
Reply from Aptive Pest Control - Fort Worth
Hi Nancy,
Thank you for your honest feedback. We’re glad to hear our service professionals have been knowledgeable and communicated well with you. I understand how multiple reschedules can be frustrating, especially when you prefer to be home for your service. Your experience with appointment changes is something we take seriously, and I’ll be sure to share your concerns with our scheduling team to improve continuity and reliability.
We appreciate you being part of the Aptive neighborhood and your patience as we work to provide the seamless, dependable service you expect. If you have any further questions or need assistance, please feel free to reach out to us at socialmedia@goaptive.com.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Debbie,
Thank you for highlighting your positive experience with our service professional and customer experience. We’re proud to use quality products that help keep your home protected. At Aptive, delivering effective solutions with great service is our top priority, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Excellent and consistently good service.
19 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Gary,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve experienced consistently excellent service with Aptive Environmental. Providing reliable, high-quality care every time is what we strive for, and it means a lot to know that our efforts are making a difference for you.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication and care.
Thanks again for taking the time to share your experience!
-Jasmine
Most of the people have been very nice…
Most of the people have been very nice and knowledgeable and have provided a good service
24 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Mike & Linda,
Thank you for taking the time to share your experience! We're so glad to hear that our team has been kind, knowledgeable, and has provided a level of service you can feel good about. At Aptive, delivering effective pest control with a personal touch is something we truly care about, and it’s great to know that’s reflected in your experience.
If there’s ever anything we can do to improve or support you further, we’re just a message away. We appreciate you being part of the Aptive family!
-Jasmine
The product works and the technicians…
The product works and the technicians have always been great.
22 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Doug,
Thank you for your feedback! We’re glad to hear the product is working well and that our service professionals have consistently provided great service. At Aptive Environmental, we take pride in delivering effective solutions alongside a friendly and professional team.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Alexander,
Thank you for your kind words! We’re delighted to hear that you found our team to be professional and efficient—that’s exactly the experience we aim to provide at Aptive. Your trust means a lot to us, and we look forward to continuing to deliver excellent service and protection for your home.
-Jasmine
They don’t communicate about scheduling…
They don’t communicate about scheduling well. I was given an entire day when the provider would show up and he didn’t show up until 7:30pm. It’s very inconsiderate of your time and then the bug issue exacerbated after they spray
17 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Stephanie,
Thank you for your feedback. We’re sorry for the inconvenience caused by the long scheduling window and late arrival—your time matters, and we aim to communicate better. We’re also concerned to hear the pest issue worsened after treatment and want to make it right. Please reach out to us at socialmedia@goaptive.com so we can review your account and find a solution. We appreciate you being part of the Aptive neighborhood.
-Jasmine
Great Service!!!
I've been using Aptive for many years. All of the technicians are friendly, knowledgeable and professional. They communication with the techs is always great. They ask about areas of concern before each service and always provide an estimated time of arrival. Christopher Jackson was really helpful on my last treatment.
17 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Tammy,
Thank you so much for your continued trust in Aptive Environmental over the years! We’re thrilled to hear that our service professionals consistently deliver friendly, knowledgeable, and professional service. Clear communication and addressing your concerns are core to how we serve our customers, so it’s great to know that’s been your experience.
We’ll be sure to pass your kind words along to Christopher Jackson—he’ll be glad to hear he made a difference on your last treatment.
We truly appreciate you being part of the Aptive family and look forward to protecting your home for many more years to come!
-Jasmine
The Best Pest Control Service
So far, I've had a great experience with Aptive Pest Control. They are friendly, their price is competitive and their product really seems to work. I've not seen a bug or spider of any type since we started using them. Plus, the product they use inside the house is non-toxic and leaves no odor behind. We don't need to evacuate the house for any amount of time... their presence is very non-intrusive & doesn't interrupt our household plans. They treat both the inside of the house, the outside perimeter, the yard and the garage. The best part is their guarantee - after treatment, if you see any insect at all, they come back out and spray again for free. We have a monthly plan for the summer, & we can schedule treatments online, which makes it very convenient. They also send you reminders about your upcoming appointments, which is great for me because I'm incredibly forgetful You dont have to do the monthly plan though, they have options like bi-monthly and I believe tri-monthly - paying for treatment basically 4 times a year or once every 3 months.
4 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Christine,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that your experience with Aptive has been so positive—from our friendly team and competitive pricing to the effectiveness and safety of our products. It means a lot to know that our treatments are helping keep your home comfortable without disrupting your daily life. We take pride in offering flexible plans and clear communication, like appointment reminders, to make pest control as convenient and worry-free as possible. Your trust and satisfaction are what drive us every day, and we’re grateful to have you as part of the Aptive family!
-Jasmine
The gentleman who arrived was very…
The gentleman who arrived was very courteous, prompt, and knowledgeable. He also modified my treatment plan to where it should have been, thus saving me money.
The only problem I have with Aptive is that we work at times all over the clock, but Aptive schedules at their convey, not ours, and gives only one day notice of when they will arrive. Their website gives one phone number to call, but you talk to a computer voice; you cannot talk to a human. That’s not acceptable.
6 July 2025
Reply from Aptive Pest Control - Fort Worth
Hi Edward,
Thank you for sharing your experience and for recognizing the professionalism and care of our service pro. We’re glad to hear the treatment plan adjustment was helpful and cost-effective for you. We also truly appreciate your honest feedback about our scheduling process and communication—your time is valuable, and we want to make this easier for you. We’re actively working to improve our scheduling flexibility and customer support to better align with your needs. If you’d like, please reach out directly to socialmedia@goaptive.com with your service address so we can personally assist and ensure your future appointments fit your schedule as best as possible. Thanks again for choosing Aptive; we’re committed to continually improving for you.
-Jasmine
This will be my second time to tell…
This will be my second time to tell you:
Nearly two weeks ago, I asked for a retreatment, especially the Inside, as I continually find cobwebs along the baseboards, windowsills, etc.
Aptive told me that they were sending a technician out on a Friday sometime between 8 AM and 5 PM. So, I took off work so that I would be here to let the technician inside my house. When he arrived at 3:30 PM, he didn’t seem to know what I needed. He asked me and I told him the inside. That I was having flies, some roaches, and lots of spiders. He said he couldn’t spray on the inside; that all he could do was the outside. So that that’s what he did.
My indoor problems are no better. The last two days I have killed a large roach on my stove burner and in my pantry. All of my windowsills have little cobwebs in them even though I just cleaned them out two days ago. You guys sent me a questionnaire after this re-treatment, so I told you how unhappy I was. I told you that I needed something done very soon to remedy this or I was not going to continue with you. Nothing happened. You’re so great to send out all these emails and questionnaires, but does anyone read them? I know they don’t respond to them! I think I can treat my inside better than you guys. At least I’ll show up.
28 June 2025
Reply from Aptive Pest Control - Fort Worth
Hi Marca,
Thank you for taking the time to share your experience, and I’m truly sorry to hear how frustrating this has been for you. It’s clear that we missed the mark on communication and follow-through, especially when you took time off work expecting your indoor concerns to be addressed. That’s not the level of service we aim to deliver at Aptive, and we completely understand your disappointment.
We want to make this right. To help us resolve this as quickly as possible, could you please reach out to us at socialmedia@goaptive.com? Your feedback is being heard, and we appreciate the opportunity to do better. Thank you for your patience, and for giving us the chance to make this right.
-Jasmine
Never showed up for appointments and…
Never showed up for appointments and then billed me that you came.
25 June 2025
Reply from Aptive Pest Control - Fort Worth
Hi Janine,
We’re very sorry to hear about your experience with missed appointments and being billed incorrectly. This is not the level of service Aptive strives to provide, and we understand how frustrating this must be. We want to review your account and make things right as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can investigate and resolve this issue. Thank you for bringing this to our attention.
-Jasmine
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