Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
Asks customers to review
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Replied to 41% of negative reviews
Typically replies within 2 weeks
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Failed delivery
After spending time to determine the exact delivery day, between Cooks and Furdeco they messed this up and failed to deliver on the due day.
Follow up...... I haven't rescheduled anything, between yourselves and Furdeco you messed this up for me and I ended up with no choice but to accept next day delivery.

Reply from Appliance Centre
fast delivery, decent packagin product arrived as planed
all good fast delivery grill looks great, did my first bbq all amazing
Good company to purchase from
Good company to purchase from
I had some issues with the delivery company, after speaking to the Appliance Centre they quickly resolved the issue
10/10
Very easy to deal with and great…
Very easy to deal with and great products and delivery times.
great prices helpful staff will…
great prices helpful staff will definitely buy again very pleased
Unhelpful delivery service
Cannot pay by credit card
I was very happy with my experience until I found out I couldn't pay for my order by credit card.
This is very frustrating for a number of reasons - I would have expected more from Appliance Centre/ Cooks & Co. I assume they don't want to pay the cc processing fees. Bad customer service in that respect when one is spending north of 7k. Disappointing.
Excellent service
easy to order. Kept informed of order throughout, telephoned about delivery given a 4 hr slot on the day, delivery driver rang us 30 mins before arriving, helped unpack appliance and check no breakages . Excellent service from ordering to delivery thank you.
The team are excellent!
Special mention to Alex who deals with every enquiry quickly and professionally with a wealth of knowledge to draw on when needed.
Who knows…still hasn't arrived
Actually buying the item was easy and straightforward but trying to get the item delivered is an ongoing nightmare. I still have not received this item, I have no idea when it is going to arrive- having to take time off of work to do so.
I rang to confirm that I was buying the…
I rang to confirm that I was buying the right product, as I wasn't too sure it would fit my existing tap. Was given great advice. Couldn't believe it was even cheaper to buy so win - win for me. Delivery was quick too.
missing parts for Gaggenau oven.
The order and delivery went well. Unfortunately, the Gaggenau oven is missing the UK power cable, and for one week there has been no resolution and no updates.
Excellent prices and the advice and…
Excellent prices and the advice and quality of service was of a high standard.
Well priced oven and no hassle with…
Well priced oven and no hassle with delivery time and condition. Delivery service were polite and helpful, placed the oven where it needed to be.
Cooker hood
Telephone queries handled by very well informed, efficient and helpful assistant. Model selected was no longer available and substituted with a newer one at the original price.
The Appliance Centre is Recommended
The appliance centre website was good. The price offered was excellent and the delivery service was also good. The delivery team checked the machine carefully before they left.
Miele Washing Machine
Great Experience from the Appliance Centre smooth procedure, kept up to date and quick delivery. Very happy with my washing machine.
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