Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Received our Rangemaster Elise within 3 days of placing the order. Could have taken delivery sooner if wanted. Great delivery guys. Great price and great after care. Had a small issue which was de... See more
After doing much research I found this company to be cheaper than other companies for the appliance I wanted. Their website was easy to negotiate as was their payment page. Would use this company... See more
Extremely efficient service. I found this company via the web and was pleased to see a contact telephone number. The phone answered immediately by Mason who explained everything in detail. Very thor... See more
Company details
Written by the company
The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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Extremely efficient service
Extremely efficient service. I found this company via the web and was pleased to see a contact telephone number. The phone answered immediately by Mason who explained everything in detail. Very thorough from my first phone call to arranging delivery to suit my date. This company is the best that I have found in many years - personal contact is so important.
28 May 2026
Excellent communication throughout…
Excellent communication throughout perverse and delivery in time as advised. Products outstanding
28 May 2026
Excellent product
Excellent product, reliable customer service and delivery, good packaging
26 May 2026
Reply from Appliance Centre
Hi Vici - Many thanks for taking the time to leave us a Trustpilot review. Any & all feedback is really appreciated as it helps us improve the service that we provide.
Many apologies for the error in your delivery. This falls well short of the standards that we hold for our customer journey.
kind regards
Appliance Centre Customer Support
My online order took over 2 months to…
My online order took over 2 months to arrive and when the delivery date was confirmed the courier service would only give me a time slot 24hrs before the date. Won’t use them again!
21 May 2026
Reply from Appliance Centre
Hi Stephen - Many thanks for taking the time to leave us a Trustpilot review. Any & all feedback is really appreciated as it helps us improve the service that we provide.
We will always try & offer absolute clarity on product availability across all brands that we supply. Unfortunately we can only advise the delivery lead times that are fed back from the relevant manufacturer. We apologise that the item was not supplied any sooner than possible.
kind regards
Appliance Centre Customer Support
Definitely would use again
Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4 hour delivery slot which meant I wasnt waiting all day. I was kept well informed from delivery driver who was extremely pleasant/polite. Nothing too much trouble. He even wheeled my old machine outside for me.
21 May 2026
Did what they said on the tin
Did what they said on the tin , prompt delivery would use again
21 May 2026
Excellent customer service
Excellent customer service, good communication throughout, kept us in the loop, and organised everything wonderfully. Thank you very much.
21 May 2026
A pleasure dealing with this company
A pleasure dealing with this company. Great value, and excellent service from communicative staff who really seem to care.
22 May 2026
Unprompted review
Price was competitive and delivery…
Price was competitive and delivery included. Company were able to deliver promptly. Service was as described received phone call 1/2 hr prior to delivery. Professional employees.
20 May 2026
Great service
12 May 2026
Shocking
Ordered a BBQ and upon ordering asked the preferred delivery date which was entered. Received no information from them on the order or delivery. On the day of preferred delivery called the company to find out when it would be delivered to be told it would not be delivered as the item is not actually in stock!
This was not communicated with us at all and after this they have gone on to mark the item out of stock. I would not recommend.
20 May 2026
Unprompted review
Bosch Deal - Great Service
Appliance Centre had the right product at a great price with a promotional offer; telephone service and delivery enquiries were answered promptly and helpfully.
11 May 2026
Good comms but a bashed box
Delivered on time with good comms but the box was badly damaged. Fortunately dishwasher was OK
6 May 2026
Item delivered on time as planned
Item delivered on time as planned, driver opened and visually checked item to confirm no obvious damage in transit. Great service all round at super competitive prices. Looking forward to the appliance being installed now. Thanks
6 May 2026
Kept me updated with delivery time
Kept me updated with delivery time. Very polite and courteous
6 May 2026
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