AstroPay holds your money hostage — Do NOT trust them! On September 7th, I tested AstroPay with a small transfer about usd 12 from Argentina to my Wise UK account. It worked fine, so I tried se... See more
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What can I say? Just amazing! Though you take long to resolve a case on transactions, but I understand it is a matter of trust; however, when someone provides all his/her details on the same you can t... See more
Company replied
Had some issues in the beginning, but support helped me and managed to sort things out. Part of the internal team reached out through other platforms to explain what caused the issues and ensure it wo... See more
Company replied
So i had an issue and emailed their customer service team via email and they responded within 10 mins (not an auto reply), i was shocked how fast it was as they companies take at least 24 hours to... See more
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Company details
About AstroPay
Written by the company
AstroPay is the global wallet for creators, travelers, freelancers, entepreneurs, adventurers, fans... you name it!
Manage your money globally with ease and confidence. Hold, send, and spend in 50+ currencies.
Contact info
United Kingdom
- app.astropay.com
4.1
Great
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great benefits
I like the wallet so far. I've had some issues with the virtual card but the benefits overshadow the cons. Overall great.
11 September 2024
Reply from AstroPay
Hello Sara,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hola, Joel.
¡Nos alegra mucho leer tu reseña positiva en Trustpilot! Saber que estás contento con AstroPay hace que todo nuestro esfuerzo valga la pena. Estamos comprometidos a mantener este nivel de servicio y a superar tus expectativas.
Un cordial saludo,
Equipo de soporte de AstroPay
It's a great wallet for foreign exchange
11 September 2024
Reply from AstroPay
Hello Daniel,
Thank you for sharing your Amazing experience with us.
Best regards,
Astropay Support Team
All very good
11 September 2023
Reply from AstroPay
Hello Leonardo,
Thank you for your kind review!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hola, Martin.
Estamos muy contentos de leer tu reseña positiva en Trustpilot. Saber que está satisfecho con AstroPay hace que todo nuestro duro trabajo merezca la pena. Nos comprometemos a mantener este nivel de servicio y a superar sus expectativas.
Si tiene alguna sugerencia o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Le agradecemos su apoyo.
Un cordial saludo,
Equipo de soporte AstroPay
De 10 la App.
11 September 2024
Reply from AstroPay
Hola, Danilo.
Estamos muy contentos de leer tu reseña positiva en Trustpilot. Saber que está satisfecho con AstroPay hace que todo nuestro duro trabajo merezca la pena. Nos comprometemos a mantener este nivel de servicio y a superar sus expectativas.
Si tiene alguna sugerencia o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Le agradecemos su apoyo.
Un cordial saludo,
Equipo de soporte AstroPay
La mejor billetera virtual
Única billetera que te genera interes en cualquier moneda.
11 September 2024
Reply from AstroPay
Hola, Matias.
Gracias por su fantástica reseña. Estamos encantados de saber que tuviste una gran experiencia con AstroPay. Sus amables palabras nos animan a esforzarnos por alcanzar la excelencia en todo lo que hacemos.
Un cordial saludo,
Equipo de soporte de AstroPay
Highly recommended
It’s really simple to use, the App navigates quite easily and we can trasfer money to another account very quickly. Excelente customer service!
4 September 2024
Reply from AstroPay
Hello Mariela,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hola Luis,
¡Gracias por tu fantástica reseña!
Atentamente,
Equipo de soporte de AstroPay
Reply from AstroPay
Hello Octavio,
Thank you for sharing your pleasant experience with us.
Best regards,
AstroPay Support Team
Great resolution time
I had a problem with a withdrawal and when I reached out the support team the issue was solved ASAP
11 September 2024
Reply from AstroPay
Hello Juan,
Thank you for sharing your pleasant experience with us.
Best regards,
Astropay Support Team
Reply from AstroPay
Hello, Alejandra,
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
I like promotions
11 September 2024
Reply from AstroPay
Hello Ezequiel,
Thank you for your kind review!
Best regards,
AstroPay Support Team
I am very happy witj Astropay
11 September 2024
Reply from AstroPay
Hello Gabriel,
Thank you for your fantastic review. We're glad to hear that you're happy with AstroPay.
Best regards,
AstroPay Support Team
It's the most easy wallet to use
25 May 2024
Reply from AstroPay
Hello Enzo,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
Best regards,
AstroPay Support Team
Excellent aplication
10 September 2024
Reply from AstroPay
Hello, Fernando.
We truly appreciate your wonderful review! It’s great to hear that you had a positive experience with AstroPay. Your feedback inspires us to keep aiming for the highest standards in everything we do.
Best regards,
AstroPay Support Team
It has been working without delays…
It has been working without delays lately so I give it a 5 stars
11 September 2024
Reply from AstroPay
Hello, Adriana.
Thank you for your fantastic review! We’re so pleased to know that you had a great experience with AstroPay. Your kind words motivate us to continue striving for excellence in all that we do.
Best regards,
AstroPay Support Team
QR payment has failed but money gone (afraid but...)
A QR payment has failed but money never returns, they still researching about that but more than a week ago.
After a customer support contact to me and he shows how to solve it
6 September 2024
Reply from AstroPay
Hola Daniel,
Gracias por tomarse el tiempo de compartir su experiencia positiva con AstroPay. Estamos encantados de saber que está satisfecho con nuestros servicios. Sus comentarios nos motivan a seguir mejorando y ofreciendo la mejor experiencia a nuestros usuarios.
Si tiene alguna sugerencia o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Le agradecemos su apoyo.
Saludos cordiales,
Equipo de Soporte AstroPay
It’s a great app for my daily use
It’s a great app for my daily use on buying and paying services.
I love the Astro points to swap for prizes!
11 September 2024
Reply from AstroPay
Hello, Kevin.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with AstroPay. Your feedback inspires us to keep aiming for excellence in all that we do.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support you!
Best regards,
AstroPay Support Team
It is a great app
It is a great app. It would be nice to trade crypto too and send and receive usd from other accounts. I'm from Argentina
10 September 2024
Reply from AstroPay
Hello Nicolas,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Tea
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