AstroPay holds your money hostage — Do NOT trust them! On September 7th, I tested AstroPay with a small transfer about usd 12 from Argentina to my Wise UK account. It worked fine, so I tried se... See more
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What can I say? Just amazing! Though you take long to resolve a case on transactions, but I understand it is a matter of trust; however, when someone provides all his/her details on the same you can t... See more
Company replied
Had some issues in the beginning, but support helped me and managed to sort things out. Part of the internal team reached out through other platforms to explain what caused the issues and ensure it wo... See more
Company replied
So i had an issue and emailed their customer service team via email and they responded within 10 mins (not an auto reply), i was shocked how fast it was as they companies take at least 24 hours to... See more
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Company details
About AstroPay
Written by the company
AstroPay is the global wallet for creators, travelers, freelancers, entepreneurs, adventurers, fans... you name it!
Manage your money globally with ease and confidence. Hold, send, and spend in 50+ currencies.
Contact info
United Kingdom
- app.astropay.com
4.1
Great
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very recommended and easy to use
15 December 2023
Unprompted review
Reply from AstroPay
Hello, Erik.
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Team
I’ve been using this wallet for the…
I’ve been using this wallet for the past month, and I can honestly say it’s one of the best decisions I’ve made! As a freelancer, receiving my payments in US dollars has never been easier.
15 September 2024
Unprompted review
Reply from AstroPay
Hello, Patrick.
Thank you for taking the time to share your positive experience with AstroPay! We're thrilled to hear that you're satisfied with our services. Your feedback motivates us to continue improving and providing the best experience for our users.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
AstroPay Support Team
Best wallet ever
Best wallet ever, I receive there all my usd payments as a freelancer and it works smoothly! Totally recommend
15 September 2024
Unprompted review
Reply from AstroPay
Hello, Mariana.
We’re thrilled to see your positive review on Trustpilot! It’s incredibly rewarding to know that you’re happy with AstroPay. Your satisfaction makes all our efforts truly worthwhile. We remain dedicated to upholding this high standard of service and to exceeding your expectations.
Best regards,
AstroPay Support Team
It's a great tool
It's a great tool. I used it to make payments in Europe without any problem.
12 August 2024
Reply from AstroPay
Hi, Fernando.
Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with AstroPay. Your encouraging feedback motivates us to keep aiming for excellence in all that we do.
Kind regards,
AstroPay Support Team
Great for remote workers/digital…
Great for remote workers/digital nomads. UX is amazing vs. similar products.
13 September 2024
Unprompted review
Reply from AstroPay
Hello, Benjamin.
Thank you for your fantastic review! We're delighted to hear that you had a great experience with AstroPay. Your kind words encourage us to strive for excellence in everything we do.
If there's anything more we can do for you, please let us know. We look forward to continuing to serve you!
Best regards,
AstroPay Support Team
Reply from AstroPay
Hello, Francisco.
We greatly appreciate you sharing your positive experience with AstroPay! It’s wonderful to know that you’re happy with our services. Your feedback is invaluable and drives us to keep enhancing and perfecting our services.
Warm regards,
AstroPay Support Team
Handy
Handy, easy to use. Only withdrawal takes too much time sometimes. All functions are working properly. Overall it's ok.
13 September 2024
Unprompted review
Reply from AstroPay
Hello, Subir.
We’re so happy to read your positive review on Trustpilot! Knowing that you’re satisfied with AstroPay makes all our efforts worthwhile. We’re committed to maintaining this high level of service and surpassing your expectations.
Best regards,
AstroPay Support Team
This is easy to use and most probably…
This is easy to use and most probably in transfer the money in other account but as my experience I suggest please provide a high security service for stop risky and fraudulent involvement because we don't know about third party (sender) in past effected our bank account after this type service and still issue unresolved.so clearly mention all the details in receipt for all transactions by whom receive and by whom sending & what was the purpose.thanku
30 December 2023
Unprompted review
Reply from AstroPay
Hello, Abhishek,
Thank you for sharing your experience with AstroPay! We’re delighted to hear that you’re generally pleased with our services. We’re taking your feedback into account, as it motivates us and helps us strive to provide the best experience possible.
If you have any further suggestions or need assistance in the future, feel free to reach out. We appreciate your support!
Kind regards,
AstroPay Support Team
AstroPay is incredible #invictus
AstroPay is incredible! Best wallet in the world. It’s truly #invictus vs other wallets
13 September 2024
Unprompted review
Reply from AstroPay
Hello, Deepak.
We are thrilled to read your positive review on Trustpilot! Hearing that you’re satisfied with AstroPay makes all our efforts truly rewarding. We're dedicated to maintaining this standard of service and going beyond your expectations.
Kind regards,
AstroPay Support Team
recommended without a doubt
Excellent experience, intuitive and easy to use. Great application. happy with the experience
6 September 2024
Reply from AstroPay
Hello, Gabriel.
We were thrilled to read your positive review on Trustpilot! Knowing that you’re happy with AstroPay fills us with pride and motivates us to keep working hard. We’re dedicated to maintaining this level of service and continuously exceeding your expectations.
Kind regards,
AstroPay Support Team
Easy to use and never had a problem
Easy to use and never had a problem! Customer Service is always available to help with questions!
12 September 2024
Unprompted review
Reply from AstroPay
Hello there,
Thank you so much for sharing your positive experience with AstroPay! We're overjoyed to know that you're pleased with our services. Your feedback encourages us to keep improving and delivering the best experience to all our users.
Kind regards,
AstroPay Support Team
As someone who works remotely…
As someone who works remotely internationally, it’s a great and versatile wallet to streamline spending
13 September 2024
Unprompted review
Reply from AstroPay
Hello, Alberto.
Thank you so much for sharing your positive experience with AstroPay! We're absolutely delighted to hear that you're happy with our services. Your feedback truly inspires us to keep enhancing and delivering the best possible experience for all our users.
Kind regards,
AstroPay Support Team
Reply from AstroPay
Hello, Bren.
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with AstroPay. Your kind words inspire us to continue striving for excellence in everything we do.
Best regards,
AstroPay Support Team
Reply from AstroPay
Hola, Rodrigo.
¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu experiencia con AstroPay ha sido tan positiva. Tus amables palabras nos motivan a seguir esforzándonos por ofrecer un servicio de calidad en todo lo que hacemos.
Saludos cordiales,
Equipo de soporte de AstroPay
Reply from AstroPay
Hola, Celeste.
¡Nos alegra mucho leer tu reseña positiva en Trustpilot! Saber que estás satisfecho con AstroPay hace que todo nuestro esfuerzo valga la pena. Estamos comprometidos en mantener este nivel de servicio y en superar tus expectativas.
Saludos cordiales,
Equipo de soporte de AstroPay
La mejor billetera virtual
11 September 2024
Reply from AstroPay
Hola, Gonzalo.
¡Muchísimas gracias por tu maravillosa reseña! Nos alegra enormemente saber que has tenido una experiencia tan positiva con AstroPay. Tus comentarios nos motivan a seguir esforzándonos para ofrecer el mejor servicio posible.
Un cordial saludo,
Equipo de soporte de AstroPay
Reply from AstroPay
Hello, Facundo.
Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with AstroPay. Your kind words motivate us to continue providing outstanding service.
Best regards,
AstroPay Support Team
super practica y con beneficios
11 September 2024
Reply from AstroPay
Hola, Thiago.
¡Gracias por tu fantástica reseña! Nos alegra mucho saber que tu experiencia con AstroPay ha sido excelente. Tus amables palabras nos motivan a seguir esforzándonos por ofrecer lo mejor en todo lo que hacemos.
Un cordial saludo,
Equipo de soporte de AstroPay
Works perfectly
Works perfectly ! You can hold more than one currency in the same app which is super useful :)
12 September 2024
Reply from AstroPay
Hello, Paula.
Thank you for sharing your positive experience with AstroPay! We’re delighted to know that you’re pleased with our services. Your feedback inspires us to keep enhancing our offerings and ensure the best experience for our users.
If you have any additional suggestions or need support in the future, please don’t hesitate to get in touch. We truly value your support!
Best regards,
AstroPay Support Team
Easy to use!
5 September 2024
Reply from AstroPay
Hello Pedro,
Thank you for sharing your pleasant experience with us.
Best regards,
AstroPay Support Team
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