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Apollo Reviews 1,124

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be ambiguous, with some finding it easy to use and helpful for lead generation, while others describe it as clunky and confusing. The service itself also receives mixed opinions, with some appreciating its ability to provide contact information and automate outreach, while others find it to be a complete waste of time. However, a significant number of people were dissatisfied with the customer service, reporting long response times, unhelpful replies, and difficulty reaching a real person. Many also found the website to be problematic, citing frequent account restrictions, slow loading times, and an unintuitive layout.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers describe the UI as... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report issues with unhelpful... See more

Customer communications

Consumers find contact to be ambiguous. While some reviewers praise the platform for making it easier to find... See more

Website

Reviewers mention negative feedback about the website. Many customers report a clunky and poorly designed UI,... See more

Service

Users describe ambiguous interactions with service. Many reviewers express dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I think Apollo can help you find names, but in terms of setting up campaigns and tracking leads, it is very clunky. The UI and the UX needs some improvement. Additionally, in terms of setting up mailb... See more

Rated 3 out of 5 stars

Apollo is a great prospecting tool and very useful for finding and managing leads. However, the frequent account restrictions are frustrating and disrupt my work. Please improve this process so genu... See more

Rated 3 out of 5 stars

Some companies are there, some contacts are there, many contacts are long gone and its hard to tell the difference between a direct land line or cell.

Rated 3 out of 5 stars

The steps AND recommendations aré not in Spanish. It Is friendly, but it could be more friendly. Specially in creating lists and sequences. AND in Spanish.


Company details

  1. Software Company
  2. Business Development Service
  3. Business to Business Service
  4. Internet Marketing Service
  5. Software Vendor

Written by the company

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B database of more than 210 million contacts and 35 million companies, Apollo’s end-to-end platform helps businesses of all sizes unlock their full market potential with unparalleled precision and ease. Trusted by 500,000+ companies, including Autodesk, Cyera, and DocuSign, Apollo is building the number one go-to-market platform to make the sales process intelligent, turnkey, and accessible for all. Visit apollo.io to learn more.

Everything you need to sell, scale, and succeed

Written by the company

Find the right people and book quality meetings
Apollo is an end-to-end AI sales platform with all the features, integrations, and training you need to grow your business.

Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
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Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Really sucks

Onboarding never followed up with what I needed help with. Not good at all for the amount of contacts like really only 250 restaurant managers and owners in a city with 5k plus restaurants. Pick up rates are super low and a good majority of the phone numbers were low quality. Way too expensive per lead, everything is an add on, would rather field prospect cause this tool really sucks.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Appollo Bora Service

Appollo Bora Service, Guwahati is well maintained, the staffs are kind helpful and polite towards the patient. Their services toward the patient is one of the best I have experienced.

19 March 2026
Unprompted review
Rated 4 out of 5 stars

I'll rate it 4

I'll rate it 4, first of all it really helps me a lot

But i can't find most of the emails,

so please try to find the details.

18 March 2026
Rated 1 out of 5 stars

Wholesale scale data thieves and crooks

Somehow harvested my PRIVATE email address to sell on for spam, marketing and other dubious contact. No consent, no permission, no opt-in. There is no case for "legitimate interest" with a PRIVATE email address. They are clearly wilful and deliberate wholesale scale data thieves and crooks. No thank you, keep away from my personal data.

Then, to add insult to injury, they then complain to TrustPilot that these reviews aren't based on a genuine experience.

CHECK THE MANY GENUINE 1 STAR REVIEWS TO SEE THIS IS NOT AN ISOLATED CASE!

4 March 2026
Rated 1 out of 5 stars

Very bad experience

Very bad experience. Mostly the emails are opened by bots. I have tried 3 different industries but the results were same. I have taken the onboarding calls with Apollo team but they were also helpless to solve the issue. I won't recommend to pay for this useless app to get only verified email addresses which dont work at all. Even defining ICP and doing everything it does not work.

12 March 2026
Rated 5 out of 5 stars

It was an really great experience using…

It was really an great experience using Apollo.io.
They got authentic and genuine details of clients and always offers a diverse way to accommodate users to get there full potential out.

Great work team. Keep going 👍

12 March 2026
Rated 1 out of 5 stars

Unauthorised Sale of Scraped Personal Data

I got a call from WorkWise suddenly trying to sell me their products.

I was called on my personal number that apparently had been "provided by apollo.io".

I do not have my number listed anywhere online. I have contacted apollo.io to demand that they explain where this has been sourced from.

I find it insane that you can profit from my personal data that I have not permitted you to use and that I am expected to contact you to exlude the data from your database!

11 March 2026
Unprompted review

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