Apex Mortgage & Protection UK Ltd Reviews 

477
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sarankan was able to get me a mortgage offer when two previous IFA’s couldn’t. He was really good at communicating with myself and the estate agency, professional and totally made me feel at ease duri... See more

Rated 5 out of 5 stars

I reached out to Declan as my mortgage advisor, as I knew he was a well trusted individual with high competence in his field of work. From the early stages of getting the process initially started... See more

Rated 5 out of 5 stars

I approached Declan with what I believed would be a challenging and fairly unique mortgage request. From our very first conversation, he immediately put my mind at ease, breaking everything down i... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

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Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


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5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Apex Mortgage & Protection UK Ltd - Mortgage Renewal

Apex Mortgage & Protection UK Ltd were absolute lifesavers at a critical stage of my mortgage renewal. I initially was a lifetime member of another mortgage broker but due to a lack of communication and interest to support me over the renewal period and during a turbulent economic climate, I contacted Lewis Papa over at Apex for help. I cannot thank Lewis enough for the advice and help moving my renewal forward as quickly as possible.

After explaining my current situation to Lewis, he quickly assigned my case to to Mortgage Advisor Kyle Nicholson. Right away, Kyle introduced himself and began helping to get my renewal over the line with the best deal.

Kyle was always keen to get things moving as quickly as possible, which sometimes included working out of normal business hours to ensure deadlines were met, which was really appreciated especially during a challenging market.

Kyle’s communication was fantastic throughout the whole process, updating me at key stages and constantly looking to better the rate when the opportunity arose. Kyle would always make himself available at any point throughout the day and his knowledge and experience of the market gave me great confidence and comfort that I was in the right hands.

I honestly cannot recommend Apex Mortgage & Protection UK Ltd enough, especially during these uncertain times. A company built on great ethic and integrity and testament to their commitment to providing the highest level of customer care in the industry.

Thank you!

Sam P

5 June 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Sam, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

I've recommended Lynn to friends and family

Lynn from Apex mortgages has guided me to two mortgage offers in the last 12 months. He's incredibly knowledgeable, responds to my enquiries quickly, and always keeps me updated at every stage of the process. I've recommended Lynn to friends and family and will continue to work with him as I build my property portfolio.

16 May 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Andre, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

James Homer set up our mortgage on our…

James Homer set up our mortgage on our behalf. He was extremely professional to deal with, very efficient and responsive to emails and calls which helps enormously when dealing with a time constrained and stressful process. He reduced the stress we experienced as we felt in safe hands. He also set up our life insurance policy, which again was done seamlessly and was stress-free for us. I would wholeheartedly recommend James’s services to other people.

12 May 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello William, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

My experience with Apex Mortgage

My experience with Apex Mortgage, Mortgage adviser Lynn-Emmanuel Manuh, was outstanding. The reason I say this is due to the whole process of my Mortgage application to fact finding and even gathering information as I was a first time buyer.
Personally I felt this particular adviser went the extra mile. Answered all my queries with the experience and knowledge he had. I was reassured and I had no worries or doubt in anyway.
Each step was explained clearly, even in to regards to reply’s to emails was quick and fast response.
5 starts from my side.

8 October 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Karlvinder, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Anna Harrison

Anna is very professional , a pleasure to deal with and gave us the cover required .
Nothing was too much trouble .
Totally recommend her

1 April 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Beckham, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Anna was so helpful and she sorted my mortgage out and saved me £400 a month , highly recommend xx

14 February 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Mrs Hillan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing experience

We have recently just completed on our 1st property..Anne was really helpful and went above and beyond to make sure she found the right mortgage for us. She kept us updated at all times. With our situation being slightly different with living abroad, Anne made sure everything went smoothly. Thank you

12 April 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Katherine, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great service by Anna

Advisor Anna Harrison was great from initial contact to the completion of my mortgage. As a first time buyer I was clueless but Anna explained everything clearly and took time to listen to my 101 questions. A great service and I have already told my friends to make contact!

15 February 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Stephanie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Star advisor

Diane Bernard was an absolute treat to have as my mortgage advisor. She really went above and beyond for me, she was so friendly and accommodating, taking time to explain everything to me and answer all my questions, I’ll definitely be coming back to her for all my mortgage needs in the future.

21 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Nosheen, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kyle Nicholson was brilliant from start…

Kyle Nicholson was brilliant from start to finish. Found me a great rate in today's tricky climate for my buy-to-let mortgage. Efficient service and always quick to respond to queries.

20 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Sarah, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane Bernard is absolutely fantastic!

Diane Bernard is absolutely fantastic. She recently acted as the mortgage broker for a buyer of mine and played a huge role in getting the purchase through to exchange. As an estate agent, I have worked with many brokers but few as communicative, efficient and on the ball as Diane. It’s easy to see how much she cares about getting her clients the best mortgage and she goes above and beyond to do so. On top of all this, she was approachable and just lovely to deal with! I can't recommend her enough.

19 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Amy, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Anna Harrison and APEX Mortgage and Protection

Anna Harrison came highly recommended, very thorough and always having our financial needs and limitations at the centre of all the products that were offered. All communications were easy and available to answers questions and represent our needs. The process was quick and I know I have the best product for my family and our future. Would and will use again in the future.

16 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Ashleigh, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Excellent 5* Service

From start to finish we cannot thank Judith at Apex enough. Judith went above and beyond to keep us informed with all the on goings and updates, we didn’t need to call her for anything, Judith made sure we had all the up to date information and documentation we needed. An absolute 5* service. Highly recommend & a customer for life.

10 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Emma, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

More than a mortgage advisor

Katie was so much more than just a mortgage advisor - she went above and beyond to make the process and simple, manageable and clear as possible. We had real trouble getting an offer and she would not rest until she was able to sort one for us that she knew was good. She was always fighting our corner, trying to do the best by us, and guiding us through the process the entire way. We had 1 million stupid questions at all times of day, and they were all answered in Leyman's terms, quickly. Could not recommend Katie Moorhead enough

9 March 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Gemma, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

We worked personally with Anna…

We worked personally with Anna Harrison. She was prepared to go over and beyond for both my partner and I. Couldn’t recommend her enough

9 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Harvey, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing mortgage help with client focused care

Diane has been amazing from start to finish. She has been incredibly helpful and resourceful with a complex mortgage issue-contacting multiple lenders for me and problem solving every step of the way. I trust her completely which is a rare find in the broker market. She has been amazing with communicating updates and is easily contactable on whatsapp. She genuinely cares and has a customer for life with me. Will be recommending to my friends/family too

3 February 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Laura, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Outstanding

Having never had a mortgage before there was a worry I might not get the best deal or be able to traverse the market effectively. All unnecessary worries thanks to James. Not only did I get a fantastic deal but his speed, efficiency, knowledge and professional approach made the whole process a pleasure. Couldn't recommend highly enough.

23 February 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Nick, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Remortgage Review

Sonia is the first mortgage broker we have used so we weren’t sure what to expect. Sonia took time to send us information about her services and in addition talked us through the full process.
Sonia was attentive, knowledgable and answered all our questions and concerns whilst gathering the relevant information she needed.
Once we had secured a mortgage product, Sonia continued to monitor the market to see if a better deal came available before the end of our existing mortgage. This proved fruitful as the rate dropped and Sonia was able to capitalise on this before the rate increased again. We are grateful for Sonia’s help and experience during this process and would highly recommend her services to others.

2 March 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Liz, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Layla at Apex was a breath of fresh…

Layla at Apex was a breath of fresh air, finding the right mortgage product at a decent rate in a difficult market. She was a recommendation to me but was very happy to be able to make my own recommendation to someone else, who she subsequently helped to secure a fantastic mortgage. I would certainly recommend again and again!

4 October 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Neal, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

I recently remortgaged as my fixed rate…

I recently remortgaged as my fixed rate ended on 31/1/23. I contacted Rob Hannis at Apex to help find a new mortgage rate and product - I had used Rob in the past too. Excellent service from start to finish. Rob is extremely reactive to calls and emails and always gets straight back to you. He is patient explaining all the options and together we decided who to go with. The remortgage process was seamless and fast. Everything switched over the day my rate ended. Rob helped with the legal side too, recommending the best value conveyancers. The conveyancers had a digital online portal which was really efficient and easy to use with instant access to all documents and mortgage status. Highly recommend, thank you!

31 January 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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