Beware of over charging. Was charged double admin fees. When I complained the owner who is incredibly rude told me pay or will cancel insurence. Bombarded me with multiple payment requests.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company although there are obvious flaws. Need to toughen up a little bit. Left me hanging in an awkward position. It’s ok now as I have other arrangements. Still it’s a shame, I c... See more
Company replied
You sent to me in error so really not even one star
Company replied
The staff at Anthony Wakefield & Co are knowledgeable, friendly and polite. From advising on which policy most suits my needs, to guiding me through the processes when I needed to make a claim, they h... See more
Company replied
Company details
Written by the company
Fine Art & General Insurance Broker. Specialist in insuring collectors, auctioneers and dealers.
Contact info
Holmbury, The Dorking Business Park, Station Road, RH4 1HJ, Dorking, United Kingdom
- 01306740555
- info@anthonywakefield.com
- anthonywakefield.com
1.4
Bad
90 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent specialist insurer
I had to separate my coin collection insurance from my household insurance policy due to high cost and unreasonable demands from the insurance company. Found Anthony Wakefield Insurance and now have my high value coins collection insured with them for less than I was paying to my general household insurance. Winners all round!
16 August 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your recommendation. We have been offering this level of service since 1983 and enjoy arranging cover for collectors! Best wishes, Anthony Wakefield.
Professional and exceptional customer service
Amy was wonderful. I asked so many questions and had so many concerns over different things and she put my mind at rest immediately. I am delighted with the insurance I have now and can safely say I would recommend to family and friends should they have need to insure special items.
Thank you very much!
9 August 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind review. We will pass on your comments to Amy.
Wakefield & Co spend the time necessary…
Wakefield & Co spend the time necessary with you to ensure that the policy is precisely tailored to your specific needs. Competitively priced insurance too.
8 August 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your comments. We believe that bespoke insurance should not cost the earth.
very helpful
5 August 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your feedback.
Excellent
I would highly recommend this company great customer service and very professional specialist broker
4 August 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your review. Please let us know if we can assist further.
The staff at Anthony Wakefield & Co are…
The staff at Anthony Wakefield & Co are knowledgeable, friendly and polite. From advising on which policy most suits my needs, to guiding me through the processes when I needed to make a claim, they have always been extremely helpful and patient. Highly recommend! Excellent customer service!!
29 July 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your positive review. Please let us know if we may be of service in the future.
We have been with Anthony Wakefield for…
We have been with Anthony Wakefield for a number of years and have always found that they have given excellent service.When we have had problems they have been more than helpful. It is so nice to deal with a firm where you know the people and can pick up the phone and talk to them,
26 July 2019
Unprompted review
Reply from Anthony Wakefield & Co
We are proud of our personal service and we thank you for your continued custom.
Always good to deal with.
25 July 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for taking the time to review our service.
Excellent customer service
Excellent customer service, and very personable team dealing with all arising issues
We are very happy with their service, and feel confident that we are getting a good service
23 July 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you for your kind words. We hope that we will be able to continue to look after you for many years to come.
Reliable honest and efficient
Reliable honest and efficient. I have been with them for years and feel I have had good service.
16 July 2019
Unprompted review
Reply from Anthony Wakefield & Co
Thank you very much for your honest feedback. If there is anything which you think we can do to improve, please let us know.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.