Had a small issue with the bench seat but after contacting the company, they went above and beyond what they were required to do. Highly recommend anovafurnishings.
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See what reviewers are saying
Linda at Upbeat was a treat to work with on our order. We needed a fair quantity of a particular trash can by a certain, short term date; she reached out to the manufacturer and was able to confirm... See more
The personnel I spoke with were very kind, helpful, knowledgeable, and professional. The tables we ordered were delivered in a timely manner even with the COVID-19 pandemic going on! The table... See more
We have used Upbeat on several occasions. Each time the process is a good experience. On a few products we had to interface directly on the phone to order a specific item. The reps are always cour... See more
4.7
Excellent
230 reviews
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very easy to work with
7 May 2021
Very disappointed
Very disappointed. These guys charged me almost $40 dollars shipping for a $19 item weighing only a few pounds. I thought maybe it was an error. Maybe that's their business model. Reasonable price. Rapacious shipping charges. I asked Laurie Benz to look into it. No word. She's still looking. Perhaps helping to count their profits.
2 March 2021
Unprompted review
The sales associates are helpful and…
The sales associates are helpful and pleasant. If something is shipped wrong they will make the correction. I have used Upbeat often and am very pleased.
4 December 2020
Great bench
Great bench. Nice people to deal with. Heads up if you are a Canadian client ask for FedEx delivery. They have their own customs brokers. Fast and easy and no hassle.
17 November 2020
It was a pleasant on-line ordering experience because of Ebony & Kay!
The ladies that I have had the pleasure to work with on the phone for my orders have been just fabulous. They made everything so easy and quick - it was a pleasurable experience
Thank you for your patience, your professionalism and your efficiency Ebony & Kay!!!
17 June 2020
Unprompted review
I had very good customer service
I had very good customer service. Love my product and plan on buy more things in the future.
1 May 2020
Unprompted review
The personnel I spoke with were very…
The personnel I spoke with were very kind, helpful, knowledgeable, and professional. The tables we ordered were delivered in a timely manner even with the COVID-19 pandemic going on! The tables are really nice and look great under the canopy at our football/track stadium!
We know the students and Rattler fans will enjoy them when school is back in session.
Thank you.
Stay safe & healthy!
27 April 2020
Unprompted review
Had a great ordering experience with…
Had a great ordering experience with Kay Welch - Bingham.
20 April 2020
Unprompted review
Appreciated the service and kindness…
Appreciated the service and kindness from Kay Welch-Bingham when placing Village of De Tour order today.
9 April 2020
Unprompted review
Perfect in every way
27 March 2020
Unprompted review
The product is good but there were some issues with the order.
The product is good but there were ordering issues due to communication problems within between the supplier and sales representatives. There were also some issues at the main office related to billing.
The company was very responsive handling a shipping problem related to potential damage to the product.
24 March 2020
Unprompted review
Ordering process was seamless as was…
Ordering process was seamless as was the receipt of the picnic table. I've ordered the picnic tables with recycled material before and they are good to use outdoors with exposure to the elements. Will happily purchase again in the future.
27 January 2020
Unprompted review
Order Held / Poor Communication
I placed an order, provided my credit card information and received a paid invoice. I waited 3 weeks and have NOT received my item. Called customer service and was advised they would get back to me? 2 days later still no call back. Called customer service and she states the item ordered DID NOT ship because your website did not charge me tax at the time when I provided my credit card? Why should this be my fault? I should have received a call immediately explaining this. I paid the tax on a revised invoice and finally received the item one month later from the original date I placed the order. Will not order or recommend your company.
24 December 2019
Unprompted review
Fast friendly service,
19 December 2019
Unprompted review
Upbeat furnishings and their Customer…
Upbeat furnishings and their Customer Service team has been good to work with. I highly recommend buying from Upbeat.
Steve D.
HOA/COA Property Manager
17 December 2019
Unprompted review
The rep I dealt with Kay Welch-Bingham…
The rep I dealt with Kay Welch-Bingham was extremely helpful and easy to work with. Very customer oriented and provided feedback quickly.
11 December 2019
Unprompted review
Hayley Hillman was great to work with.
25 November 2019
Unprompted review
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