anovafurnishings.com Reviews 

230
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a small issue with the bench seat but after contacting the company, they went above and beyond what they were required to do. Highly recommend anovafurnishings.

Rated 5 out of 5 stars

Linda at Upbeat was a treat to work with on our order. We needed a fair quantity of a particular trash can by a certain, short term date; she reached out to the manufacturer and was able to confirm... See more

Rated 5 out of 5 stars

The personnel I spoke with were very kind, helpful, knowledgeable, and professional. The tables we ordered were delivered in a timely manner even with the COVID-19 pandemic going on! The table... See more

Rated 5 out of 5 stars

We have used Upbeat on several occasions. Each time the process is a good experience. On a few products we had to interface directly on the phone to order a specific item. The reps are always cour... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(230)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

VERY pleasant customer service…

VERY pleasant customer service experience during ordering. Order was received with all of the requested advance notices. Part of one order was missing the liners of the trash receptacle. That issue was corrected quickly and the missing liners were shipped out promptly.

17 June 2019
Unprompted review
Rated 5 out of 5 stars

Sad purchase

This was an extremely sad purchase to make, though the staff at Upbeat was helpful and responsive to my questions and concerns. This was donated to the middle school where my son taught math. It was placed in their courtyard as a memorial to him. The school officials said the students love it and have been using it so much they’re planning on purchasing more.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Pool Furniture

We here at Forest Creek love our new furniture. The guests at our community pool really like the seating. We'll probably order more next year.
I know this will last us a long time.
The customer associate was very kind and helpful each time I contacted her.
We are glad we purchased this outside pool furniture.

27 May 2019
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, great product. Will definitely reorder when the time comes

23 May 2019
Unprompted review
Rated 1 out of 5 stars

Disappointing, Inaccurate, and Unacceptable.

Ordered 7 smoking urns for a commercial real estate property, the item had a lead time of 2 weeks. After 2 weeks had passed, no smoking urns were delivered. After an additional 2 weeks, we had a delivery and it was the incorrect items. Requested someone to pick them up for return and it is now 61 days later and the incorrect items are still sitting in our parking lot. It has taken 7+ email conversations over the past ***61*** days and still no resolution. When I asked when the correct items will arrive, the story then changed to 10 week lead time due to the product being back ordered. Overall, our experience with UpBeat has been disappointing to say the least. This has been close to a 3-month process and we still do not have our simple order of 7 smoking urns. We have over 1.2 million square feet of commercial real estate buildings at my property alone, the company as a whole has over 15 million square feet of commercial offices in the Atlanta area and I can guarantee you we will not be ordering any other items from this company.

22 May 2019
Unprompted review
Rated 5 out of 5 stars

Linda has been great to work with

Linda has been great to work with. She was highly responsive; knew her products very well; and available. Products arrived and everything looks as advertised and quality. This was approximately a $30k order of exterior tables and seating, etc.

Just keep Linda! And thanks!

17 May 2019
Unprompted review
Rated 5 out of 5 stars

Follow up to my 1 start review of 5/10/19

I posted 3 days ago about not getting my product and calling with no call back as promised. Once Karen saw my comment on line, i immediately got an email and the situation resolved. Thank you Karen! Because of Karen's professionalism and correcting the problem so expeditiously, i ordered another and will continue to do business with Upbeat. Everyone makes a mistake, but it is how that mistake is handled that counts and Karen was awesome!
Theodore Barela

13 May 2019
Unprompted review
Rated 5 out of 5 stars

I have used this company several times…

I have used this company several times and have always had a good experience. The people are friendly and helpful. The products are good and the items are received in a timely manner. I would recommend this company to anyone who needed the products that they provide.

13 May 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a doggie pot on April 4 and…

I ordered a doggie pot on April 4 and it was to be shipped April 7. I called on 5/1 or thereabouts to find out why i still did not have it and the person i spoke with promised to call me back with an update. I never got a call back and still don't have the doggie pot. I have purchased from you before with no problems but this is unacceptable. I need to order another one but don't feel comfortable doing that for obvious reasons. My order number is 2002050 and i would like a call or email or my money back.

10 May 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look