Anorak Reviews 

304
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been putting life insurance off for a while but finally decided to go with Anorak because of the fantastic conversation I had with Jordan Durnell. His outstanding patience is one to commend. Took... See more

Rated 5 out of 5 stars

I was thinking about life insurance and received a call from Jordan from Anorak, because I was using the Snoop app for budgeting purposes. He was brilliant and set my mind at ease in making sure I was... See more

Rated 5 out of 5 stars

I had a call this morning with Lewis from Anorak, who did an excellent job - 10/10 from him. Insurance can be a tricky thing understand, but Lewis took the time to explain everything clearly and strai... See more

Rated 5 out of 5 stars

We were contacted by Anorak after arranging a re-mortgage. We can only say what a fantastic service we received. It was extremely simple, straight forward & our insurance was sorted with 2 phone c... See more

Company details

  1. Insurance Agency
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Life Insurance Agency
  5. Term Life Insurance Provider Company

Written by the company

Anorak is the new way to get covered with life insurance, income protection and critical illness cover. Get independent advice, compare quotes from the whole market, buy the right cover for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(304)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware. Failed to give refund of nearly £200

Mu wife ordered over £200 worth of items on 4 April. Kept 1 item and sent the remainder back
Despite proof of posting and delivery and numerous emails to CS (who stopped responding after 2) have still not had refund of almost £200. Untrustworthy company.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful

Super helpful! Definitely recommend..
Jordan helped me set up some policies around our house move and I was really impressed at his attention to detail, thorough approach, and interest in finding the right product for us. Great to speak with, explained the small print and I am confident I've found the right products with his help.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great support from Lewis

I had a call this morning with Lewis from Anorak, who did an excellent job - 10/10 from him. Insurance can be a tricky thing understand, but Lewis took the time to explain everything clearly and straightforwardly - no sales pressure whatsoever. A credit to his company!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy conversation and great service

I was thinking about life insurance and received a call from Jordan from Anorak, because I was using the Snoop app for budgeting purposes. He was brilliant and set my mind at ease in making sure I was making the right choices in getting my life insurance policy. It was an easy conversation with good knowledge of what I'm signing up for. He also informed me about a cashback incentive with Snoop that made just made sense to progress with.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service and knowledgeable advisors

Spoke to Jordan D who was incredibly knowledgeable and friendly. I've spent so much time complete forms and speaking to insurance providers all of which have been a huge waste of time. Jordan quickly found a provider that would accept me. Made everything easy to understand and completed the forms on my behalf. It was a complete dream and now I'm insured. Fantastic service and a very happy customer!

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Insightful

Put in touch with Anorak through Snoop. Was really easy to arrange a convenient time to talk with an advisor, Jordan, who was helpful, informative, but also definitely hearing my requirements. Would definitely use again.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

great cash back offer on swoop

After seeing a great cash back offer on swoop, Jordan from Anorak gave me a call and we were able to go through my details and find an insurance policy that has provided me with a sense of financial security for my son if anything were to happen, he was very understanding and friendly throughout the call :)

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I chatted with Travis about life insurance after seeing a cash back offer on Snoop. Travis was friendly, professional and helped me to find the right product for my needs. I didn’t feel pressured at all and was put at ease. Would highly recommend.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Spoke with Jordan durnell

Spoke with Jordan durnell, very professional and easy to speak to. Didn’t make me feel uncomfortable at all, unlike most people on the phone. Would highly recommend this service as made it extremely easy for me as a male (we can’t do anything right)

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service and advice from Jordan

Jordan at Anorak was brilliant at providing us with clear and impartial advice about potential life insurance policies for our new home. He made choosing a new policy really straightforward at a time when there are lots of things going on. I would definitely use Anorak again.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been in talks with Daniel Wheadon regarding getting my life insurance policy sorted. He has been incredibly patient with me and my million and one questions, but he has been so helpful and knowledgeable throughout. I would definitely recommend Anorak to anyone, I’m so happy with the cover I have got and it is much better than my previous policy.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Jordan - really on the ball and understood what I wanted and got me a great price with minimal hassle. Many thanks

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought a policy under zero pressure, 100% care

Been putting life insurance off for a while but finally decided to go with Anorak because of the fantastic conversation I had with Jordan Durnell.
His outstanding patience is one to commend. Took his time to listen and found the right policy for me. Unlike most policy salespeople, he was the opposite of aggressive. Instead of pressing on me to buy more, he was genuinely more concerned about me getting the right policy for my situation...and we talked a lot of gaming 😂.

I'd recommend Anorak. The sales experience was awesome.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent honest customer service

I've had an excellent experience with Jordan Durnell at Anorak.

Jordan has taken the time to find the right policy for myself. Its taken sometime due health circumstances . However Jordans great communication and patience paid off. Now I'm paired with the correct policy for my needs. Without the advice and guidance,finding the correct policy was exasperating.

Highly recommend using Anorak.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Really easy process

Really easy process. Jordan was great to work with and very professional. Saved money on premiums with another provider. All in all, I couldn't be happier

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, Jordan D was lovely ! Would 100% recommend this company and Jordan as I've been putting off taking life insurance out due to long phone calls. But Jordan made it easy and pain free.

Thank you

3 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look