A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more
Company replied
Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.
Company replied
As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.
Company replied
Company details
Written by the company
AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444555 | (UK) 0333 355 0266
- info@annualtravelinsurance.com
- annualtravelinsurance.com
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website to navigate
4 June 2026
Reply from AnnualTravelInsurance.com
Hi Antonia,
Really appreciate this. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab
Reply from AnnualTravelInsurance.com
Good Morning,
We are so pleased you are happy with us after many years. Thank you for your continued support!
Kind regards,
Dominik
Used this company for many years
Used this company for many years. Competitive price. Good range of cover. When I had to make a claim it was dealt with swiftly and efficiently. Good value and good service.
3 June 2026
Reply from AnnualTravelInsurance.com
Hi Lynda,
We are so happy to hear about your positive experience with us over the years. We truly appreciate your kind words about our service and value.
Kind regards,
Dominik
I didn't want to renew my policy
I didn't want to renew my policy, I like to shop around. But you have taken my money and I am still waiting for you to reimburse me.
1 June 2026
Reply from AnnualTravelInsurance.com
Good Morning,
We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.
Kind regards,
Dominik
Was so easy to do and a great price
31 May 2026
Reply from AnnualTravelInsurance.com
Hi Helen,
We're happy to hear you found it easy and well-priced. Thank you for your feedback!
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Jillian,
We are happy to hear you had a great experience with us. We appreciate your kind words.
Kind regards,
Dominik
Removed the complimentary Travel…
Removed the complimentary Travel disruption cover
Have to call to get this added for an additional £5. Except they then want to add £3.95 admin fee
27 May 2026
Reply from AnnualTravelInsurance.com
Good Morning,
Thank you for sharing your concerns — I’m looking into this and will reach out to you directly.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Tesashelalonica,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Victoria
Reply from AnnualTravelInsurance.com
Hi Bernard,
We are happy to hear you had a great experience with us. We appreciate your kind words.
Kind regards,
Dominik
Easy site to navigate
26 May 2026
Reply from AnnualTravelInsurance.com
Hi Joan,
Thanks for your feedback. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind regards,
Temi.
Reply from AnnualTravelInsurance.com
Dear Ghazala,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
So easy to oraganise
20 May 2026
Reply from AnnualTravelInsurance.com
Hi Mary,
Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
Kind Regards,
Victoria
The premium went up by 33%
The premium went up by 33%. Despite several attempts I cant get into my account to turn off the automatic renewal.
19 May 2026
Reply from AnnualTravelInsurance.com
Hi Jean,
This isn’t the experience we aim to provide — I’ll be reaching out to understand what happened.
Kind regards,
Dominik
Has to be the worst logging in system…
Has to be the worst logging in system ive ever experienced, so frustrating, even after re setting my password it won't accept me, someone from IT was meant to call me but never, so thats why I gave 1 star
20 May 2026
Reply from AnnualTravelInsurance.com
Hi Kieran
Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.
Kind Regards
Zuzanna
Had to change card details
Had to change card details and ended up being charged twice, with old card details and with new ones. Sorted quickly when the mistake was pointed out but should never have happened
18 May 2026
Reply from AnnualTravelInsurance.com
Hi Seamus
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Zuzanna
Have tried to call this company…
Have tried to call this company numerous times and emailed, phone number doesn’t work and emails are not helpfully replied too
17 May 2026
Reply from AnnualTravelInsurance.com
Dear Tina,
Thank you for your feedback, and we’re very sorry to hear about the trouble you’ve had reaching us. We did try to call you but were unable to get through, and a voicemail was left to let you know we had attempted contact.
After reviewing our email system, we can see that you emailed us on 05/05/2026 regarding upgrading your policy. An agent replied on 13/05/2026 explaining that we would need to speak with you by phone, as payment details must be taken verbally for security reasons.
To upgrade your policy to include Mexico, please give us a call on +44 (0)333 355 0266, Monday–Friday, 9:00am–5:00pm. If it’s easier, we can also arrange a call back at a time that suits you, just let us know your preferred time.
We’re here to help and hope to resolve this for you soon.
Kind regards,
Rahul
Easy to renew and great price point
17 May 2026
Reply from AnnualTravelInsurance.com
Dear Christine,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
Reply from AnnualTravelInsurance.com
Hi Jamie
We're glad you enjoyed your experience. Thank you for your feedback.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Tony,
We're happy to hear you found our service very good! Thank you for your feedback.
Kind regards,
Dominik
I emailed 9 days before renewal date to…
I emailed 9 days before renewal date to cancel and get the money came up and my policy was not cancelled!
Not happy at all!
9 May 2026
Reply from AnnualTravelInsurance.com
Hi Marian,
We’re sorry we missed the mark — I’ll be reaching out to you to better understand and resolve the issue.
Kind regards,
Dominik
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.