Ankorstore Reviews 

Reply from Ankorstore

Jul 4, 2024

Hello Alessandra,

We would like to warmly thank you for your feedback and for taking the time to share your experience with us.

Ankorstore is committed to ensure the best and fastest delivery experience. We are very pleased to know it was indeed what you highlighted.

Similarly, our payment methods are varied to offer all retailers the possibility to pay according to what suits them best, whether upfront or paying later.

To follow up on the brands present on our platform, we currently have more than 30,000 on Ankorstore at the moment, encompassing a vast selection of products.

Our internal teams are also dedicated to bring more and more users on our platform, to widen our selection as much as possible.

We can recommend you to check from time to time our new brands who just registered to be up to date with new featured products if you would like!

Your feedback is detrimental to our vision, we are beyond thrilled to know we are moving in the right direction.

Please do not hesitate to contact us if you have any further comments. Our team will be more than delighted to answer you.

Thank you for continued support!

Warmest regards,
The Ankorstore team

Reply from Ankorstore

Jun 19, 2024

Hello ASDF,

We'd like to express our gratitude for your kind review of Ankorstore.

It's a great pleasure for us to know that you've found our minimum of ordering amount attractive for you.

At Ankorstore, we want to ensure all retailers can access varied products without any fear for their finances, that is why we have set up one of the lowest amount you'll find to buy online.

We do our utmost to ensure that our users have the best possible experience, so your testimonial is a source of encouragement for our team.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you for your trust and continued support of Ankorstore.

Yours faithfully
The Ankorstore team

Reply from Ankorstore

Jun 10, 2024

Dear Malik,

We are deeply sorry to hear the inconvenience encountered with Ankorstore.

Indeed, we have a membership named Ankorstore Plus, geared toward our retailers to offer perks and benefits for their orders, from free delivery to a repeat offer.

To provide some clarity on the membership, please note that it can only be manually activated by retailers who wish to join, as our system is not set up to enroll every customer automatically.

We can fully understand if this has been an annoyance to you and if you wish to opt out, we can guide you on how to proceed.

In order for us to be able to assist you, please reply to our direct message with as much details as possible. As soon as we have this information, a member of our support team will contact you as soon as possible to help you.

If you still haven't received an answer to an urgent question, please let us know by e-mail at hello@ankorstore.com so that we can look into the matter on your behalf.

Do not hesitate to alert us if this unfortunate situation persists.

Thank you very much for your valuable feedback, we truly appreciate all comments shared and hope this problem won’t arise again in the future.

Shall you have any further questions, queries or concerns, do not hesitate to raise them, our team will be delighted to assist.

Kindest regards,
The Ankorstore team

Reply from Ankorstore

Jun 10, 2024

Good morning Claire,

We'd like to express all our gratitude for your kind review of Ankorstore.

It's a great pleasure for us to know that you have been duly assisted when you encountered an issue with your account.

Our support team is there to help you whenever you have a problem that arises at any time. They thrive to offer fast and efficient assistance.

We do our utmost to ensure that our users have the best possible experience, so your testimonial is a source of encouragement for our team.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you for your trust and continued support of Ankorstore.

Warmest regards,
The Ankorstore team

Reply from Ankorstore

May 7, 2024

Bonjour Jeremy,

L'équipe Ankorstore tient à vous remercier infiniment pour votre commentaire positif !

Nous sommes ravi.e.s de lire que votre expérience était à la hauteur de vos attentes.

Ankorstore prend à cœur de vous fournir un service qualitatif et se réjouit de vous accompagner dans vos futures commandes.

N'hésitez pas à nous contacter si vous avez un autre feedback dont vous souhaiteriez nous faire part. Notre équipe se tient à votre disposition pour tout besoin !

Merci de faire partie de la communauté Ankorstore !

Chaleureusement,
L'équipe Ankorstore

Reply from Ankorstore

Apr 26, 2024

Dear Solvita,

We kindly extend our gratitude for your positive feedback about Ankorstore.

We're delighted to hear that you're happy with our products!

Your satisfaction is our top priority, thus it's fantastic to see that we've met your expectations in terms of item quality.

Thank you for taking the time to share your positive experience with the Ankorstore community!

If you have any further suggestions or feedback, please let us know.

We thank you for your loyalty and look forward to assisting you with your future orders.

Best regards,
The Ankorstore team

Reply from Ankorstore

Apr 5, 2024

Hello Szilvia,

We would like to thank you for your feedback and for taking the time to share your positive experience with our team.

Ankorstore is committed to ensure the best delivery experience, as well as offering diverse products from across Europe to satisfy all our retailers.

Your feedback is detrimental to our vision, we are beyond thrilled to know we are moving in the right direction.

Please do not hesitate to contact us if you have any further comments. Our team will be more than delighted to answer you.

Thank you for continued support!

Warmest regards,
The Ankorstore team

Reply from Ankorstore

Apr 4, 2024

Dear Julia,

We would like to thank you from the bottom of our hearts for your kind review of Ankorstore.

Our team is delighted to hear that your experience with Ankorstore went above and beyond your expectations.

Indeed, we continually strive to provide quality support and relevant advice to facilitate the launch and success of your business.

It's fantastic to read that our platform has helped enrich your business offering and has allowed you to find various brands to your liking.

Please do not hesitate to contact us if you have any further comments. Our team will be happy to address them.

Thank you for being part of the Ankorstore community!

Best regards,
The Ankorstore team

Reply from Ankorstore

Mar 27, 2024

Hello Yelda,

We'd like to thank you very much for your positive and encouraging feedback!

Indeed, we are delighted to read that your experience with Ankorstore lived up to your expectations.

We thrive to offer the best customer assistance we can for any user, to assist you quickly and effectively.

It's fantastic to know that the tool allowing you to communicate with brands has been helpful for your experience. It is a great way to obtain more information from the source and reassure you in your shopping experience.

Don't hesitate to contact us if you have any other feedback you'd like to share with us. Our team will be happy to address them!

Thank you for being part of the Ankorstore community!

Warmest regards,
The Ankorstore team

Reply from Ankorstore

Mar 27, 2024

Dear Elnaz,

We are deeply sorry to hear about this comment.

Our team wants to assure you that Ankorstore is intended to boost independent retail, though offering a wide range of products and ensuring the best delivery experience.

We regret hearing that your experience did not match your expectations and hope you will give our platform another chance in the future.

Thank you very much for your valuable feedback, we truly appreciate all comments shared.

Shall you have any further questions, queries or concerns, do not hesitate to raise them, our team will be delighted to assist.

Kindest regards,
The Ankorstore team

Reply from Ankorstore

Mar 6, 2024

Dear Alexandra,

We would like to thank you for your positive review of Ankorstore. We are delighted to hear the complete satisfaction you feel.

Your satisfaction, and every user's, is our priority. That's why we're committed to continuing offering you a fast, high-quality ordering service.

Please do not hesitate to contact us with any further feedback you may have. Our team is here to assist you at any time.

Thank you for being part of the Ankorstore community!

Best regards,
The Ankorstore team

Reply from Ankorstore

Feb 20, 2024

Dear be twentys,

We apologize for any inconvenience you may have experienced with your payment. Our finance team works diligently to handle all transactions efficiently and securely. However, in some cases, additional authentication measures may be necessary to protect buyers and sellers from fraudulent activity.

We understand your frustration with late payments and assure you that we are working diligently to resolve any issues you are experiencing. Please contact our support team with specifics about your situation, and we will do our best to help you resolve this issue as soon as possible.

Thank you for your patience and understanding.

Reply from Ankorstore

Feb 19, 2024

Dear David,

Thank you for communicating and expressing your concerns. I am deeply sorry to hear about your negative experience. We are firmly committed to ensuring that our customers feel valued and supported, we take comments like this very seriously.

I understand your frustration with the initial impression you had and the challenges you faced. I want you to know that providing a customer-centric and human experience is at the core of our values, and I am deeply concerned to hear that we have not met that standard in your case.

I want to assure you that we are continually working to improve our operations and enhance the quality of service we provide. Your feedback is an invaluable resource in this regard, and I appreciate you taking the time to share your thoughts with us.

If there is anything specific we can do to address your concerns or if you would like to discuss your experience in more detail, please don't hesitate to reach out directly on our Contact Center. Your satisfaction is important to us, and we are committed to making things right.

Thank you again for letting us know about your situation. We value your business and look forward to the opportunity to restore your confidence in us.

Reply from Ankorstore

Feb 1, 2024

Dear Natalia,

We appreciate you taking the time to comment on the advantages of low minimum orders as well as the convenience of having multiple brands in one location. We are happy to hear that these features benefit your company.

We recognise that the extra 30 EUR expense, on top of the shipping charge, is concerning and that it may influence your choice of order quantity. We value your input very much and appreciate your openness in pointing out areas in which we may do better.

Your feedback helps us make improvements to our platform and services, which we are continuously working to improve. Please do not hesitate to contact us if you have any more recommendations or specific information that you would want to offer. We are dedicated to giving our users a seamless and cost-effective experience.

We are appreciative of your contribution to the Ankorstore community. We are eager to surpass your expectations and keep meeting your business demands.

Best regards,
The Ankorstore Team

Reply from Ankorstore

Feb 1, 2024

Hello Helen,

We would like to extend our gratitude for taking the time to write, your feedback is crucial to us.

It is truly amazing to read that you are pleased with the services offered by Ankorstore. We continuously try to improve the ordering experience, from choosing your products online, to having them delivered.

Messages such like yours are a great source of motivation for us, as we want to ensure an efficient and easy process.

Shall you have any other comments, feedbacks or questions, please do not hesitate to share them, we will be more than delighted to address them.

Wishing you all the best,
The Ankorstore Team

Reply from Ankorstore

Feb 1, 2024

Dear Zdravka,

We truly value your good comments about how simple it is to use our platform and for sharing your experience with others. We are inspired by your kind remarks to keep offering an easy-to-use and effective platform.

Please get in touch if you have any further comments, advice, or personal stories you'd want to share. We appreciate your feedback and we work hard to make sure using our platform is still easy and enjoyable for you.

Thank you for being a part of the Ankorstore community, and we look forward to serving you seamlessly in the future.

Best regards,
The Ankorstore Team

Reply from Ankorstore

Feb 1, 2024

Dear Elisabeth,

We sincerely apologize for the inconvenience caused by the received order and the lack of help following your complaint. We deeply regret any inconvenience this may have caused.

To promptly address this issue, we kindly ask you to reach out to us directly on our website with details about your order, such as the order number or any other relevant information. We will take immediate action to resolve this matter as quickly as possible.

We are here to assist you and are committed to resolving this issue to your satisfaction. Thank you for your understanding and patience.

Best regards,
The Ankorstore Team.

Reply from Ankorstore

Feb 1, 2024

Dear James,

We appreciate you providing us with your thoughts. We are grateful that you found Ankorstore's platform useful for your business, especially in terms of finding excellent suppliers and having a nice user experience. We sincerely appreciate your kind words about the platform.

We are aware of your worries about the increased shipping charges from the UK to Ireland. We sincerely regret any inconvenience this may have brought about, particularly for small companies such as yours. We value your openness in stating that these expenses appear excessive, and we will consider your input carefully.

We regret that the policy changes were not properly disclosed, and we recognize how crucial it is to give our users accurate information in a timely manner. Your criticism is a helpful reminder for us to improve the way we communicate.

We regret learning that you have decided to relocate the majority of your operations to Faire. We value your openness in discussing your experience there.

Please feel free to provide further information directly on our Contact Service if there is anything special you would like us to talk about or if you have any more insights to contribute. We are dedicated to always enhancing our services and platform, and your input is very helpful to us in doing so.

We appreciate your cooperation and your participation in the Ankorstore community. In the future, we hope to have the chance to provide you with even greater service.

Warm regards,
The Team at Ankorstore

Reply from Ankorstore

Jan 30, 2024

Good morning Filippa,

We would like to extend our gratitude to you for taking the time to leave us a review.

We are pleased that you are happy with our service here at Ankorstore.

We offer you the opportunity to choose products from brands across Europe to give you a wider choice of items. We are committed to making independent retail accessible to you.

Our team is pleased that you have had the opportunity to discover new brands and products thanks to our platform.

If you have any further questions or concerns, please feel free to contact us at any time.

We wish you a very pleasant day,
The Ankorstore Team