Animals at Home Head Office Ltd Reviews 

23
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Jacques In Southampton and her amazing team took fantastic care of my 5 cats, they made sure they were so well looked after whilst l was on my family holiday. I got photos, texts and daily updates. Th... See more

Rated 3 out of 5 stars

UPDATED 13.12.23: The owners of Animals At Home contacted me about my review and experience and investigated the issue at hand. They have now implemented further training and education because of th... See more

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Rated 5 out of 5 stars

Amazing service and lovely people with this COVID 19 I am home alone with my dogs. My Greyhound Jacob died in my arms had either a stroke or heart attack they came out late and took my boy for cremat... See more

Rated 5 out of 5 stars

Wonderful, kind, compassionate are just a few words to sum up Jeff! Naturally we were worried about Halle & needed to get her to the vets as she was unable to walk but without drawing attention to tha... See more

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  1. Business to Business Service

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This is the TrustPilot review page for Animals at Home Head Office. If you'd like to leave a review for one of our franchised branches, please go to their own TrustPilot page as your review will benefit their local, small business directly.


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4.2

Great

TrustScore 4 out of 5

23 reviews

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4.2

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(23)

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Rated 5 out of 5 stars

I was frantically looking round for a…

I was frantically looking round for a kennel/sitter to look after my 9 Year old Lab whilst I went on Holiday. The problem I faced is that Alfie (the lab) is diabetic and required 2 x Insulin injections at set times which most could not cater.

Then I got in touch with Donna from Animals at Home who was brilliant from the off. She listened to the requirements and did not make me feel as though it was a problem at all. Donna then put me in contact with Verity.

The next step was to take Alfie to meet Verity and I have to say within 5 minutes of being sat with Verity and her family I knew I wanted Alfie to stay with them. Nothing was too much trouble.

Then came my time away from Alfie which thanks to Verity it did not feel as though we were actually apart. Verity set up a Whatsapp group and sent me daily pictures of Alfie enjoying his stay with them.

When I collected Alfie he took a few days to settle back in with me because he had enjoyed Verity and her family so much!

I am so glad that I found Animals at Home and Verity and as long as I own a dog they will always be my first port of call for dog boarding.

29 August 2018
Unprompted review
Rated 5 out of 5 stars

Animals at Home North Warwickshire is A*

North Warwickshire branch of this company are absolutely fabulous!! I would highly recommend you consider when looking for pet boarding or any pet care services. As someone who has worked within the animal care industry for some years myself, I can honestly say I have never met such dedicated, caring, knowledgable people such as Donna and Geoff. My dog had such a fantastic time in their care, he had his own little holiday!

19 July 2016
Unprompted review

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