We spent a marvellous all Inclusive Holiday in Crete. The location was top and our friendly guide, Mr. Axel Steinmüller, was really kind and attentive and provided us with the necessary support and... See more

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We have spent our spring holidays in Crete with Anex. The transfer to and from our hotel was flawless and perfect in time. The hotel and especially the lovely staff there was awesome and the very poli... See more
We stayed in Thailand, Moracea Hotel, when the Anex Tour Bus arrived they completely blocked all incoming traffic to the hotel and didnt care about shiet. We waited for our taxi and seen it but it cou... See more
ANEX TOUR cheated me that was later officially confirmed by the decision of and the Consumer Rights Protection Center (CRPC). Also the aforementioned decision obliged ANEX TOUR to refund me the amou... See more
Company details
Written by the company
Zur ANEX Tour GmbH mit Sitz in Düsseldorf gehören neben der Traditionsmarke Neckermann Reisen die renommierten Veranstaltermarken ANEX Tour, BUCHER Reisen und ÖGER TOURS. Die deutsche Unternehmensgruppe ist Teil des international tätigen Tourismuskonzerns ANEX Tourism Group (ATG) mit eigenen Veranstaltermarken, Hotels, Flugzeugen, Reisebüros, Buchungsportalen und Incoming-Agenturen. Die Gruppe bietet in neun Quellmärkten Reisen zu insgesamt 33 Destinationen an.
Contact info
Gladbeckerstr. 1-3, 40472, Düsseldorf, Germany
- 0211-78177444
- service@anextour.de
- anextour.de
Hasn’t replied to negative reviews
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It's a 0 star for ANEX Tour:(
It's a 0 star for ANEX Tour:(
This summer my family and I spent 10 days in Turkey. The hotel was 4 star's, but really not worthy of 1. Anex tour we're no help in trying to relocate us, and were not interested in giving any sort of compensation. NO customer service whatsoever:( I'll never travel with ANEX Tour again. :(((((((((
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