Ampulla Reviews 12,595

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 962 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, including genuine amber glass and sturdy items. Customers consistently highlight the fast and efficient delivery service, with many appreciating the careful packaging that ensures items arrive intact. The ordering process is generally described as easy and seamless, and the company is commended for its responsive and helpful customer service. However, some people mentioned issues with delivery times, noting that orders sometimes took longer than expected or that tracking information was not provided for smaller orders. A few other people also felt that there were problems with damaged items upon arrival or with the handling of delivery instructions by couriers.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value, with many customers expressing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Quality

Users consistently express satisfaction with the quality of products, often describing them as very good,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and prompt... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Delivery is always fast and the company is very responsive. I’ve had items broken by carriers in the past but Ampulla quickly sorted it. I buy amber glass and a lot of w... See more

Rated 5 out of 5 stars

Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more

Company replied

Rated 5 out of 5 stars

I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service and logistics for ordering was very simple ordering through the website

18 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Fast efficient with no hassle.

Fast efficient with no hassle.

18 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

very securely packaged

very securely packaged, all my bottles arrived in good form. highly recommended and this will be my go-to for future bottle purchases

18 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Good buying experience

Easy to place order, on time delivery, solid product

9 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

High quality products packed well and…

High quality products packed well and delivered timely. Highly recommend!

17 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

All received as ordered

All received as ordered. Thanks

16 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Straightforward ordering and product…

Straightforward ordering and product quality good for our needs.

17 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Very happy with the bottles

Very happy with the bottles, the only problem is that the tube on the pumps were too long and had to cut them all shorter to make them fit and look better inside the bottle. Will buy again though. 😄

6 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Ampulla’s range is the most…comprehensive and complete

Ampulla’s range is the most comprehensive I’ve seen opening up a world of options to try. They are happy to send small quantities for trial and can reward bulk buying with competitive pricing, Prompt deliver after order was placed, great range and great service.

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great quality bottles

Great quality bottles; well packaged.

3 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 3 out of 5 stars

3 stars only because delivery was a bit…

3 stars only because delivery was a bit “slow” and there weren’t any real updates until it shipped. It was fine, but we’ve become so used to same day shipping and next-day delivery that it’s a surprise when something takes 4-5 days to arrive.

Products are thoroughly brilliant though. What a range, and great prices! I’m a repeat customer.

4 March 2026
Rated 4 out of 5 stars

love ampulla always great customer service

love ampulla always great. had some issues this time with shipping but ampulla are not to blame dpd is. only reason for the 4 star not 5 is the fact 2 plastic pots came broken and 4 were already sealed which ruined the temper evident seal. wont stop me ordering again

27 February 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

Sorry to hear that some of your order arrived damaged. Please contact us at Sales@ampull.co.uk and we will get you some replacments sent out.

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 1 out of 5 stars

I placed an order the 10th and still…

I placed an order the 10th and still not received it yet.
Despite charging over £7 for 2 to 3 days delivery.
I have not received any tracking number or communication regarding my order.
I called to chase it but I have been told they dont provide tracking for small orders , which is weird 🤔.

3 March 2026
Rated 5 out of 5 stars

Great service provider

Great service provider, product range and service

9 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great shop

Great shop, got what I ordered & very fast delivery.

Will happily buy from again

2 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

25 litre jerry cans

Online ordering was easy and seamless and due to collection in person it was less than 24 hours from order to collection. I admit the order was small but nonetheless for a busy company a quick turnaround like that, was impressive.

9 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great containers

Delighted with what I ordered

6 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great products fantastic prices

Great products fantastic prices

27 February 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

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