Ampler Bikes Reviews 

Thank you for a wonderful biking experience! Ampler Bike has encouraged me to use a bike instead of car. Going to work and back to home by bike has given me 40 min exercise time per day (it's a big step for me).
Hiking together with my husband is smoother now because Ampler gives me some extra power ;-).

I ordered an Ampler Axel in the beginning of may, expecting it to be delivered as stated in a few weeks. Unfortunately, the delivery date got pushed forward again and again, to the point that I was about to cancel my order. Then out of the blue I got an email that my Axel was shipped.
Two months after ordering the Axel was delivered to my doorstep, but it was worth that wait! What a fantastic bike. It looks amazing (I've had multiple strangers complimenting the bike on the street), it rides amazing. Battery life is great, especially if you tweak the support percentages a little. I can get about 100km on a full battery if I keep support at 50%, which is enough for me.
Unfortunately I too have had some difficulties with the display/app. I've had the support fall away out of the blue during a ride twice. Very strange. Turning it on and off again only seemed to help for a bit. Doing a full reset at home with the battery charger connected seems to have solved the issue, but it was a little worrysome.
Another issue is the connection with the app, which seems to randomly succeed or fail. Often I get the yellow triangle stating there's no connection possible, losing trip data in the process. This is unfortunate, but definately not a dealbreaker. Hopefully with future firmware updates, Ampler can fix this issue.
All in all, the riding experience on the Axel is unparalleled, and that's what counts in the end.

It is great!
Super easy to assemble, and very comfortable to use.
Amazing color and really simple, but elegant look (helps to avoid stealing).
The bike needs to sense you are doing a harder pedaling, so it gives you a push, which is great, you still feel like doing something while riding it haha.
It struggles a bit when carrying my dog trailer in a hill, but that's normal...

The delivery of my Ampler bike went very well.
But I have problems to install the Ampler App and would like you to call me very soon. The App can’t find my bike ( 01621021244)

I am looking forward to hearing from you

Greetings
Ingrid Miertsch

Good, sustainable bike , good quality! Would recomment the bike to any commuter. Have a daily ride to work of approx 25 km every day back and fwd, and enjoying every second of it. Bike looks as good as it rides!! Goodoos for Ampler!!! (Ampler Axel).

My friend has ridden over 32,000km on Ampler Stellar. This convinced me to buy a new Axcel. The bike was delivered intact, unfortunately after a week it turned out that there was a problem with the battery. Such events sometimes occur when new models are released. Ampler offers excellent service that responded promptly and resolved the technical issues.
Good companies are recognized not only by good products but also by solving unforeseen problems. I love the product (Ampler Axcel) and I'm recommending Ampler's customer-friendly service in Amsterdam Ampler Showroom.

Aside from all the technical issues I'm only now discovering via reviews (expensive bike, cheap components, no availability to fix due to "team illnesses", "summer periods", etc)... the customer service for Ampler is so disingenuous that consumers should RUN, not walk, away from this brand.
You order a bike on the website with a 2-4 week delivery date in your order confirmation. 2-4 weeks later (when the bike is due on your doorstep), you get a generic automated email saying that there are "delays... thanks for being patient"... no mention of what's wrong, why, for how much longer you need to wait... nothing.
Following up with the team is like pulling teeth: 3-13 days for a reply "because during the summer we're busy". As if paying 3000 Euros for a bike was like buying gum from a news-agent... luxury prices, Alibaba customer service (and I'm being unfair to Alibaba).
In the end, order was cancelled (after waiting days for confirmation that it would be).

You want an electric bike? Find a local store, one where you can physically confront a human being--not an anonymous responder from Tallinn--and ensure that you get what you want, when you want, and if there's a problem, they're there to fix it.

I have had my Ampler Stout for 2 years now. The bike is very good. REVIEW: With the new App, my problems to connect are gone and I have increased my rating on that account. The only parts of the bike that are not perfect are the accessories, such as luggage carrier (too narrow and flimsy strap), kick-stand (keeps coming loose and wobbly where connected to bike) and bell (very weak).

I own a Curt since October 2017.
I have got twice an issue with my engine. In both cases, I received a great service from ampler with vidéos to guide me.

I use it daily. It’s perfect for short distances. However when you use it for longer travel, I believe the Stout is more comfortable.

I use my Curt with speed of 25km/ mid power and can cover max 45km in Bxl.

Amazing light and fast bike. Superquick delivery and friendly customer service. Thanks Ampler for the nice experience.

Still waiting for my bike

I bought a bike with ampler with ordernr 14206
Received the bike.
Three days later received an email that there is a delay in delivery due to possible production problems with front fork. Which they knew of since February this year. Still they send me the bike.
I already drove the bike for three hours with our baby on the back.
I informed them. Got an email that the bike is not to be used. No excuses for risking the health of our child...
Then they offer me a ampler stout instead which is 400 euro cheaper..
This i a very unproffesional company.
small update: now they tell me to pack it according to their standards. send the bike back on my own costs and i will receive my purchase price back when they receive it in their warehouse...

Please beware the insurance product advertised by Ampler with their partner INMZO
I have had a claim accepted for a stolen bike but I am required to purchase a new bike and then receive a refund! If you do not have the available funds to purchase a new bike - over 2k - what do you do?!

Thank you Ampler the terms and conditions are:

Total loss and – if listed on the certificate of insurance – lost items
> If the repair cost or the purchase cost for a replacement Bicycle exceeds
> the current value of the insured Bicycle at the time of damage, or if the
> latter has been lost due to an insured event, or no repair is technically
> possible due to the damage, the Policyholder will, at the Insurer’s
> discretion, receive a replacement Bicycle (second-hand if applicable) or the
> corresponding value as financial compensation. The Insured Person does not
> have a right to financial compensation if an insured event occurs.

What does 'or the corresponding value as financial compensation' mean? it seems at the insurers discretion? Perhaps you should state this on your website when promoting the product

I am in my 70s and recovering from severe COVID19. I experienced a problem when the power/light would not come on. At the minute, I only use the power for the first 10 and the last 10 minutes of my ride. When I was discharged from hospital after COVID, I used the power for 90% of my ride.
The guy who dealt with me initially, seemed uninterested and merely parroted ideas from the manual. Eventually, he passed me on to someone else and I again explained the problem. I then received a list of 8 questions such as "can you turn the bike on via button". This after telling them sometimes and always this happens on the last stretch on way home when I'm knackered. How many times do I have to tell them?
Initially, I did tentatively inform the first guy that I thought there might be a problem with bluetooth. but this was ignored. Later, I established that when I turn on any bluetooth device with the Ampler app. on, the power light comes on. I told both Ampler people this but was ignored. If this i the cause of the problem, I don't know, I was just trying to be helpful.
Now, I am tired and have other problems to attend to. Shame on you, Ampler.

Bought the Ampler Stout after a brief flirtation with the VanMoof S3.

The bike arrived beautifully boxed much sooner than expected (yesterday after ordering only at the end of September). It’s a stunning looker and having just taken it for its maiden ride I have fallen in love with it totally. The support is so subtle (no noise or other indication that the motor is supplementing your effort) I thought I’d just got a whole lot stronger overnight!!

Admittedly I’m comparing directly with the somewhat (in my experience) overambitious capabilities of the S3 (too much to go wrong) but the sheer simplicity of the Stout - which belie its effectiveness - its acceptable weight and elegant good looks add up to a brilliant bike, especially for those like me in their mid-70s who would appreciate a bit more help than that old tourer in the shed can offer.

Own Ampler Curt single speed since early 2019, did almost 11000 km since then and I am very happy with the choice I made.
The bike really looks great, worth hanging on the wall in the living room. The built quality is great too, all is well screwed together and after 10k km still a very solid bike.
In this time had to change only the brake pads. Also had an issue with the freehub, which had to be changed under the warranty and that gave the opportunity to experience exemplary customer service: communication was clear and prompt, the bike was shipped from London to Berlin and back in 3-4 weeks, which I think is very satisfactory.
Very light for the electric bike, very nimble, perfect for London. Great job Team Ampler!

The bike had a small weird sound. Ampler offered me to take it to the shop for a checkup. In less than a day I had it back, the sound was gone and I fell in love with my bike again. Thanks to everyone that made this possible. I truly love this bike.

I have a Ampler Stout for 4 Months now and about 1000Km. Every morning I cant wait to get on the bike and ride 11km to work. Everything works great, quality is superb and the ride is so much fun. I also had great experience with Ampler support as they helped me with some questions on customization possibilties and when someone broke my brake lever they were quick to fix it in the Berlin shop. Love it.

My curt bike which I was so much looking forward to arrived basically DOA. Imagine the disappointment after waiting more than a month to receive it.
Doesn’t really inspire much confidence in their QC department but I’m willing to give them another try only because the bike itself looks like a work of art and weighs close to nothing.
Now I’m going to have to wait another extra month to receive the replacement. Hopefully this one will live up to my expectations.

I bought an Ampler Curt at the beginning of the summer - it is far and away the best city bike I have ever owned. It is light (for an e-bike), quick and agile with effortless power delivery from the motor, and stunning to look at. Most won't even know it is an e-bike.

I commute a short 7km to my office and I look forward to getting on the Curt every day. The build quality is excellent and I have had no problems whatsoever. When I ordered I added bike lock, integrated lights and carbon drive and all are invaluable. I can ride the bike with a suit (no oil to worry about).

In the summer when >30 degrees the motor is a perfect assist and stops you from getting sweaty. The bike seems to "know" when you are on a hill and gives even more of a boost. Even steep hills are easily managed on a single speed.

I can't recommend this bike highly enough.