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Amos Lighting + Home Reviews 

2,510
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 567 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of products, often finding them stunning and well-made. Many appreciate the competitive pricing, noting items are frequently more affordable than elsewhere. Reviewers highlight fast, prompt delivery, with products arriving quickly and securely packaged. However, some customers noted occasional issues with delivery times, experiencing delays or longer shipping periods than expected. A few other people also felt that products sometimes arrived with minor damage, such as broken crystals or small cracks.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as beautiful, stunning,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight with the products,... See more

Price

Users describe positive interactions with price, frequently highlighting that products are offered at a good... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and responsiveness from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stunning Laura Ashley table lamps, once again, from this lovely seller. The lamps were dispatched quickly, via Parcelforce, and in perfect condition - the packaging was second to none. Just ordered... See more

Rated 5 out of 5 stars

After a bit of research, I bought a Laura Ashley antique brass mirror for my bedroom from Amos Lighting + Home because it was cheaper than other websites that stocked the same mirror. The mirror was d... See more

Company replied

Rated 5 out of 5 stars

Good choice of table and standard lamps. I had an enquiry so emailed customer service and had a very polite instant response answering my enquiry. 2 table lights and one standard light arrived quickly... See more

Rated 5 out of 5 stars

Recently bought a lamp and Nukuku lampshade. Both were extremely well packed, arrived promptly are good quality and look superb in my setting, I could not be more pleased. Thankyou Amos Lighting



Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Landscape Lighting Designer
  5. Lighting Consultant
  6. Lighting Wholesaler

Written by the company

Established in 1999, AMOS Lighting + Home is a Devon based designer lighting and homewares showroom, online shop and design service. From large scale architectural developments to one off unique fixtures to style your home with, AMOS Lighting + Home delivers an unparalleled experience which will bring your home to light and brighten up your home.

Quality lighting at everyday affordable prices

Written by the company

Illuminating Homes For Over 25 Years
Amos Lighting + Home offers premium lighting and interior solutions for every space. Our expert team combines style, quality, and personalised service to help you illuminate your home beautifully.

Free UK delivery on orders over £75

Free UK delivery

Free UK delivery on orders over £75

Contact info

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4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,510)

577 reviews in the last 12 months

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Rated 5 out of 5 stars

outstanding

Very prompt delivery. Very well packaged. Absolutely beautiful lamps, would definitely recommend.

22 June 2026
Rated 5 out of 5 stars

Excellent price and service

After a bit of research, I bought a Laura Ashley antique brass mirror for my bedroom from Amos Lighting + Home because it was cheaper than other websites that stocked the same mirror. The mirror was despatched quickly and arrived within days. It was well packaged and in perfect condition. It’s just been hung on my wall and looks lovely. I’m so pleased, thank you

19 June 2026
Unprompted review
Amos Lighting + Home logo

Reply from Amos Lighting + Home

Thank you for taking the time to share your lovely feedback. We're thrilled you are happy with your new mirror and hope to welcome you back again in the future :)

Rated 1 out of 5 stars

I ordered a chandelier and a lamp and…

I ordered a chandelier and a lamp and waited three weeks, but no one informed me that the item was out of stock. After I contacted customer support, they replied that they could cancel some of the items, but I'd have to wait another week for the chandelier. Terrible customer service. Incidentally, the chandelier arrived in very poor quality, but since this seller's delivery and return service is poor, I decided to save myself the hassle and hang the chandelier (temporarily) until I could find a suitable replacement. I wouldn't recommend this store to anyone.

15 June 2026
Amos Lighting + Home logo

Reply from Amos Lighting + Home

Hi Armine,

Thank you for taking the time to leave your feedback. We're genuinely sorry that your experience didn't meet your expectations.

We completely understand how frustrating delays can be, particularly when you're looking forward to receiving new lighting for your home.

Having reviewed your order and our correspondence, we'd like to clarify a few points for anyone reading this review. The items you ordered were clearly marked on our website as pre-order products, with estimated availability dates shown prior to purchase. Unfortunately, one of our suppliers subsequently pushed back the expected delivery date of one item beyond the original estimate, something that was outside of our control.

As soon as you contacted us, our customer service team responded promptly, kept you updated throughout, offered to split your order so you could receive the available items sooner, and immediately processed the amendments and refund you requested. While we're disappointed we couldn't meet your expectations, we're proud of the professionalism, responsiveness and care our team demonstrated throughout the process.

We're also sorry to hear your comments regarding the quality of the chandelier. Had we been made aware of your concerns before the item was installed, we would have been happy to accept it back under our returns policy. Once a light fitting has been installed, it is unfortunately considered accepted and can no longer be returned as new. We genuinely regret that we weren't given the opportunity to inspect the item beforehand. That said, we take all product quality feedback seriously and will be sharing your comments with the manufacturer as part of our ongoing supplier quality reviews.

As a small independent family business, we work incredibly hard to provide honest advice and excellent customer service, even when supplier delays are outside our control. Whilst we fully respect your opinion, we do hope you'll consider that our team did everything they reasonably could to keep you informed and resolve your concerns as quickly as possible.

If you'd be willing to contact us again, we'd welcome the opportunity to discuss your experience further and hopefully restore your confidence in Amos Lighting + Home.

Kind regards,

The Amos Lighting + Home Team

Rated 4 out of 5 stars

Good price, wasteful packaging

Good price, good communication, and product arrived when stated and well packaged... however, the package was RIDICULOUSLY OVERSIZED and therefore needed a huge amount of plastic packing inside which was unnecessarily wasteful.

18 June 2026
Rated 5 out of 5 stars

Top notch in all aspects.

The product is a top notch article and we are very pleased with it. Of course, we were very happy to be fortunate to have the reduced price for the article.

The delivery was within original given date and the delivery person was very polite.

We would be happy to use this company should we require anything on the product line.

18 June 2026
Rated 1 out of 5 stars

I have not received the order of…

I have not received the order of samples !!!!!

15 June 2026
Amos Lighting + Home logo

Reply from Amos Lighting + Home

Hi Lynne,

We're very sorry to hear that your Orla Kiely fabric samples hadn't arrived.

We've looked into this for you and can confirm that your complimentary samples were ordered directly from Orla Kiely as requested. Unfortunately, it appears they have been lost in the Royal Mail postal system before reaching you.

As soon as we became aware of the issue, we urgently arranged for a replacement set of Orla Kiely fabric samples to be sent to you, and we hope they'll be with you very shortly.

We're genuinely sorry for the inconvenience and frustration this has caused. We also noticed that we hadn't received any direct contact from you before this review was left. Had we known there was a problem, we would have been more than happy to investigate and resolve it immediately, just as we have now.

As a small, independent family business, reviews like this have a significant impact on us, particularly when the issue was outside of our control and has been resolved as quickly as possible.

Once your replacement samples have arrived, we hope you'll feel we've done everything we can to put things right. If so, we'd be incredibly grateful if you would consider updating your review to reflect your overall experience.

Thank you for your patience, and we hope you find the perfect fabric for your project.

The Amos Lighting + Home Team

Rated 5 out of 5 stars

Very quick process from ordering to…

Very quick process from ordering to delivery. My lamp was very well packaged and I was informed of the delivery process and timings throughout. The lamp is of excellent quality and took very little time to put together. Very happy with my purchase and Amos lighting.

11 June 2026

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