The team we received was VERY supportive, guided us throughly throughout each process. Equally supported through phone calls and emails. They were more than a business voice, they were VERY sociable a... See more
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Review summary
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What people talk about most
Based on these reviews
In a nutshell going through this process, can be stressful process. I have to say, the team here at Amerisave were wonderful in their help getting me the money I needed. Also, i did shop around, they... See more
Within one telephone call with my new mortgage officer, I was able to provide my goals, and start the application. He felt confident that it was a going to be a good outcome. Next was my loan proces... See more
Company replied
Customer Service here is amazing! John Taylor and Margarita Rodriguez were so quick to respond to all my questions. They go above and beyond to help you through the process, step by step. I HIGHLY rec... See more
Company details
Written by the company
Get a personalized mortgage rate quote in less than a minute. No personal info required. Mortgage experts available to explain loan options.
Contact info
1200 Altmore Avenue, Building 2 - Suite 30, 30342, Sandy Springs, United States
- amerisave.com
4.6
Excellent
19K reviews
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The people I delt with were very courteous.
The people I delt with were very courteous. Daneille helped me with all the forms and information I had to submit. She kept me informed every step of the way.
21 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026
Reply from AmeriSave Mortgage Corporation
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AMERISAVE is topnotch
What made our experience Great were the people. My husband and I had the privilege of working with Jeff Curtis (loan officer)and Cassandra Fish (processor). They are definitely a powerhouse team. From the first phone call with Jeff to the last follow-up call from Cassandra and all of the conversations & emails in between, they made sure that we understood everything & answered any and all questions we may have had, which were few because they thoroughly explained everything throughout the whole process. They were readily available. They always responded quickly to any voice-mail or email we may have sent. They gave us both their business phone numbers as well as their personal cell numbers. Because they would follow up & check on us through-out the entire process, there were very few messages we had to leave and they usually answered the phone when we called. If we had to leave a message, we received a response right away. They made the whole process so seamless for us. It's because of our experience with Jeff & Cassandra that we would highly recommend AMERISAVE to everyone we know.
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Fast service by caring people.
18 April 2026
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
My loan officer
My loan officer, Mark R., was great with communication and making the process easy, and always made time to answer any and all questions
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Amerisave gets things done
I appreciate the fact that Chad and Jimmy stayed on top of this and got it done. I had tried working with creditors I was more familiar with and they really let me down. Amerisave gets things done
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Fast assessment and outcome!
Within one telephone call with my new mortgage officer, I was able to provide my goals, and start the application. He felt confident that it was a going to be a good outcome. Next was my loan processor who was in consistent contact. Both made this go very fast and smooth. The mobile notary was professional and knowledgeable. From start to finish, I was funded in 12 days! Amazing!!
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was quick!
The process was quick and straightforward. The team was highly professional and worked efficiently.
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Great service
Courteous, friendly and professional - that applied to everyone I spoke or emailed with. The whole process was explained well and I was kept informed daily on the status.
22 April 2026
Reply from AmeriSave Mortgage Corporation
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Good
The staff were good. I appreciated Tyler Morrison. He was assistive and attentive and responsive to my needs.
Jo did not return my calls or texts.
22 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
It took me two months to get approved
It took me two months to get approved. Underwriting needed so much information and then when it was sent it still wasn’t sufficient. Also other than the loan processor Alexandria no one would return my calls. Truly a painful process!!!
22 April 2026
Reply from AmeriSave Mortgage Corporation
Your feedback regarding your experience is greatly appreciated. Your review does not meet the level of care we strive to provide. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Home appraisal wasn't done in time to…
Home appraisal wasn't done in time to get a second opinion! So my refinance costed me over 40k with credit card debt got worse! Didn't go as planned because my house appraisal was 510,000 a year or so earlier!! Bamboozled to say the least and want be able to recover the 40k !
27 August 2025
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to share your feedback regarding your mortgage experience with us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Deneen was great!
17 April 2026
Reply from AmeriSave Mortgage Corporation
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Margarita was a good person
Margarita was a good person. Also help me from the beginning until the end. Thank you so much, Margarita.
21 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The team we received was VERY superb people.
The team we received was VERY supportive, guided us throughly throughout each process. Equally supported through phone calls and emails. They were more than a business voice, they were VERY sociable and directive that I could understand, being this is our first timers. I really appreciate our AmeriSave team and will miss them. Special MAHALO to Daniela, Rogermoore and Heidi. 🙌
20 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Best part about this experience was the…Professional staff.
Best part about this experience was the professional and friendly treatment I received from Esteven and Alanna. Both were amazingly good at their jobs and very helpful in all areas of this transaction. My downsides to this transaction were the 8% interest rate was too high and the closing cost were double what I felt would be reasonable. As to the service my only observation was that the person who did the closing was in a hurry as she explained all the paperwork and I signed lots of documents that I wasn't really sure what I was signing as she rushed through them. She was here a total of 20 minutes and seemed more concerned that I have 3 cats (she has an allergy) then she was about taking care of the closing. I just signed them and agreed to everything she said as the forms alone would have taken me hours to review all of them. I would recommend your company to others, but would highly recommend they negotiate the interest rate and closing cost and use their own local company to do the closing. Thank you for your interest in hearing my concerns.
18 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Quick and easy.
30 January 2026
Reply from AmeriSave Mortgage Corporation
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Communication and professionalism in…
Communication and professionalism in assisting with making a choice based on needs and services.
21 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
AmeriSave personnel were very pleasant…
AmeriSave personnel were very pleasant and understanding.
They walked me through all the necessary steps for my application process.
Very professional and the whole process start to finish, happened in a timely manner.
Thank You all for your support.
16 April 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
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