amb Insurance Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and patient when explaining various insurance policies to clients. Consumers also deeply appreciate the prompt responses and highly efficient service consistently provided by the dedicated team. Some people were particularly satisfied with the competitive pricing and the straightforward renewal process every single year. Reviewers often pointed out that the team goes above and beyond to secure the best coverage tailored to individual business needs. Clients additionally noted that daily communication is consistently clear, responsive, and reliable throughout all negotiation stages.

What people talk about most

Staff

Consumers find staff to be positive, professional, and consistently helpful. Reviewers frequently highlight... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, helpful, and... See more

Customer service

Users describe positive interactions with customer service, noting that support staff are consistently... See more

Response time

People report high satisfaction with response times and fast communication. Consumers consistently praise... See more

Price

Reviewers express high satisfaction regarding price, consistently highlighting competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

THE PERSONNEL FRIENDLY TOUCH I have been with the business since its inception and I was with Andrew its owner when he was with another insurers. His experienced friendly team ensure a client’s needs... See more

Company replied

Rated 5 out of 5 stars

The whole AMB team is always very impressive and thorough in how they conduct their due diligence. I would recommend AMB for insurance needs regardless of the complexity, in fact, the more complex t... See more

Company replied

Rated 5 out of 5 stars

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB. Our main point of contact has been Vanessa. We have found the service exce... See more

Company replied

Rated 5 out of 5 stars

We were recommended amb by a friend having had issues with our previous insurer. They took the time to get a full overview of our business and company structure to ensure we had all the cover we need... See more

Company replied


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

We are amb. The Only Independent Chartered Insurance Broker in Staffordshire. Call us on 01782 740044 or email info@ambinsurance.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(306)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMB offer a local personal service…

AMB offer a local personal service considering your business needs. They conduct a thorough search of the providers obtaining the best fit and competitive price.
Sian kept in touch throughout all our renewals.

30 March 2026
amb Insurance logo

Reply from amb Insurance

Thank you Janet for your lovely words. We will pass on your thoughts to Sian.

Rated 5 out of 5 stars

Great service

Great service, fast and easy to renew, always at the end of the phone when you need them and you deal with the same person. The team are very professional and always ready to assist. Proud to be partners with AMB

1 May 2026
amb Insurance logo

Reply from amb Insurance

Thanks Andrew for your positive review. We will pass on your kind words to Dawn. Always here to help.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, people and service, highly recommend

20 April 2026
amb Insurance logo

Reply from amb Insurance

Thanks for your great review Sean. We are glad you are happy with our service.

Rated 5 out of 5 stars

Quick

Quick, efficient and good value service.

16 March 2026
amb Insurance logo

Reply from amb Insurance

Thank you for your great review. Always here to help.

Rated 5 out of 5 stars

Excellent service

Excellent service, found a reliable company to meet my requirements and at a competitive price and all done with in a few hours.

24 March 2026
amb Insurance logo

Reply from amb Insurance

Thanks Keith for your great review. We are pleased you're happy with our efficient service.

Rated 5 out of 5 stars

We are an independent Engraving company…

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB.
Our main point of contact has been Vanessa.
We have found the service exceptional.
Vanessa has been responsive and explained things fully.
I would have no hesitation in recommending.

1 April 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Many thanks for your kind words. We are glad you are impressed with our service. We will pass your kind words on to Vanessa.

Rated 5 out of 5 stars

Usual excellent service from AMB

Usual excellent service from AMB - been with them for over 5 years. Their professionalism and attention to detail together with their simple and direct approach, makes it easier for clients to do business with them.
Particular mention to Sian for great service.
I will certainly be back next year.

10 March 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you Andrew & Neville for your positive review. We will pass your kind words to Sian. Always here to help.

Rated 5 out of 5 stars

I am very happy with the phone support…

I am very happy with the phone support I received and the speedy email responses relating to insurance for an additional vehicle I was buying. Once again very polite and professional.

25 March 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thanks Peter for your great review. Always on hand to help.

Rated 5 out of 5 stars

AMB Insurance Review

We recently moved to AMB Insurance and couldn’t be happier with the service we received, particularly from Jack Edge their chartered Insurance Broker.

Jack was extremely knowledgeable and thorough in understanding our business, making sure we had the right combined policy that balanced both value and cover. The ceramic industry can be a tricky one to insure—especially with kilns reaching very high temperatures—but Jack and the AMB team handled this with ease.

We’ve been very impressed with the service throughout the entire process, before, during, and after the policy was put in place. Highly recommended.

18 March 2026
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive review Jack. We are glad you are impressed with our service. We will pass your kind words to Jack.

Rated 5 out of 5 stars

Brilliant as ever!

Brilliant as ever!

15 March 2026
amb Insurance logo

Reply from amb Insurance

Thank you for such a positive review. We're glad you're happy with our service.

Rated 5 out of 5 stars

AMB go above and beyond

With extremely little notice AMB pulled it out of the bag for us! Very knowledgeable and thorough and great communication. You can tell that the customer really matters to this company. Highly recommended

25 February 2026
amb Insurance logo

Reply from amb Insurance

Thank you Claire for your kind words. We're happy you had a positive experience with us. Glad you agree that customer service is our priority.

Rated 5 out of 5 stars

Happily recommend

We have been with amb Insurance for quite a number of years. They are helpful and efficient and give a good service. They check that our cover is right for our needs each year. Would happily recommend!

12 March 2026
amb Insurance logo

Reply from amb Insurance

Thanks Mike for you excellent review. We're glad you're happy with our service.

Rated 5 out of 5 stars

Excellent customer service throughout

AMB have supported Staffordshire FA with a couple of projects to date, and the level of customer service, transparency and professionalism has been excellent from start to finish. We look forward to working with AMB again on future projects.

19 February 2026
amb Insurance logo

Reply from amb Insurance

Thank you Gareth for your positive review. Glad you agree that customer service is our priority.

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