I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more
This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more
Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more
4.1
Great
881 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 1 month
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My wigs are beautiful
My wigs are beautiful. The hair is so soft and curls well.
Only thing is there are quite a few grey hairs that I have had to pull out and I still haven’t gotten all of them. But O know it’s all human hair.
16 April 2026
Unprompted review
Very impressed with the quality and…
Very impressed with the quality and professionalism. Will definitely order again
13 April 2026
Unprompted review
The hair is very good hair love it…
The hair is very good hair love it beautiful hair ❤️❤️❤️❤️❤️
17 March 2026
Unprompted review
BEWARE OF COMPANY
Hello. I have been reaching out to thier customer service to do my return, and they are telling me to keep the wig. I DO NOT WANT IT! It has not been opened. All tags are still on. I sent photos. I WANT to return it for a full refund but still get a runaround email back! This is ridiculous. I have to go through this to do a retun as it says on your website! And the wig looks nothing like the photo and does not feel like human hair! Be careful with this company!!
13 April 2026
Unprompted review
Hello
Hello, my name is Laurie Vaceannie order number AM86281. I am a highly sort after professional hair influencer with close to 20,000 followers I ordered two wigs from you and one of them is totally red. It was supposed to be reddish brown. See the picture. I have a photo shoot coming up at the end of May and was willing to feature both wigs in that order number, The wigs came in plastic bags no boxes no nothing, I am appalled I am saddened and I am very disappointed and upset on what I was sent. I was recommended to you by a family friend. The long blonde wig was supposed to have bangs. It has no bangs. The reddish brown wig is completely red and was supposed to be reddish brown, I have yet to receive Order number AM86617 I have yet to hear from you
15 April 2026
Unprompted review
Reply from amandahairs.com
Dear Laurie,
Thank you for your review, and thank you for being willing to feature our wigs — we are truly sorry we disappointed you and your followers.
You are right. The reddish brown wig you received is completely red, and the blonde wig was supposed to have bangs but does not. These are mistakes on our end, and we apologize. We have already approved your return and full refund for order #AM86281.
Regarding order #AM86617: we are investigating and will email you within 24 hours.
Regarding packaging: we hear your feedback about the plastic bags. We will do better.
We are not hiding from our mistakes. We are fixing them. Please check your email for an update from our team.
DO NOT BUY FROM THEM!
They are catfishing the wig that was sent to me was not the Wig in the picture. Very low quality not happy. I will never order from them again. Very poor Customer Service and did not want to give my money back. TERRIBLE COMPANY
13 April 2026
Unprompted review
Reply from amandahairs.com
Dear Danille ,
You are right. The wig you received did not look like the photo on our website. That is not the standard we want to set, and we apologize.
You also said we did not want to give your money back. To be clear for anyone reading this: we have now agreed to a full refund for your order. We are sorry that it took too long to get to that point, and we are sorry our customer service made you feel unheard.
Thank you for your honesty. We will do better.
Amanda Hairs site states if you request…
Edited: Amanda Hairs site states if you request a return within 30 days, you pay shipping and they refund you fully as long as product us in tact. It was a struggle to hold them to THEIR POSTED POLICY.
10 April 2026
Unprompted review
Reply from amandahairs.com
Dear Simone,
You are right. Our policy says 30-day returns. You requested a return the same day you received the package. We should have given you the return address immediately. Instead, we spent 3 days asking you to "give the product a chance." That was wrong.
We have issued a full refund to your original payment method. You do not need to return the product.
We apologize for not following our own policy. Thank you for holding us accountable.
This wig looks nothing like promoters…
This wig looks nothing like promoters review . 26 inch wig - measurements barely 14 inches front with an abundance of fly away and mid back of wig appears consistent lengthy pieces of hair thinned out to 18 inches in length. ITS NOT TRUE TO LENGTH AND I MEASURED IT!! The wig is so thin, wide space and Doesn't look nothing like pic in fullness and length!! I'm returning it since I had to order wig from another vendor
10 April 2026
Unprompted review
I ordered two wigs
I ordered two wigs . One black one highlight . They sent me two black wigs , NO blonde both shorter than what I paid for. They shorted me on inches HOW CHEAP ! I emailed them and even contacted them through what’s app and they left me on READ!
First and last time ordering I feel so scammed will definitely be uploading videos to my YouTube and instagram accounts to let everyone know not to even waste time with such a ponzischeme company .
8 April 2026
Unprompted review
The wig i receive is different from the…
The wig i receive is different from the one i ordered. This is a scam.
I ordered another wig but do not know how can i cancel it.
Can i have i phone number or email addres please ?
11 April 2026
Unprompted review
Reply from amandahairs.com
Dear Sanou Faye,
We shipped exactly what you ordered. If you believe otherwise, please send us clear photos of the wig you received to [Your Email Address]. Without photos, we cannot verify your claim.
For your second order: please email us if you wish to cancel, and we will let you know if it is eligible for cancellation based on our policy.
We do not have a phone line, but our email team will respond quickly. Thank you for your cooperation.
It’s a scam
It’s illegal. She send random items that are not what you paid for.
I wasted 264€, and she refuses to give a refund.
5 April 2026
Unprompted review
Reply from amandahairs.com
Dear Yona Nevias,
Thank you for your feedback, and we sincerely apologize for your experience. We want to resolve your issue directly and honestly.
According to our records, we did send you the customized item you ordered. However, we understand that you are very dissatisfied with the item received and believe it does not match the amount you paid.
It should be noted that our policy clearly states that customized dyed or personalized items are non-refundable, as they are made specifically for each customer. This policy was clearly stated before the purchase. However, we also understand that you believe this policy resulted in a loss of €264, and the problem remains unresolved.
While we cannot offer a full refund for the customized item as requested, we do not want you to leave empty-handed. We would like to offer you a partial refund as a gesture of goodwill. This is not because we admit to sending a "random item," but because we value every customer and are deeply sorry for your dissatisfaction.
If you accept this offer, please send an email to faye@amandahairs.com. We sincerely apologize for this unpleasant shopping experience.
Black Cherry Wig
My order was delivered to me quickly thanks to Alisa. She was so helpful and eager to help me in ensuring my package came in time for my birthday. The color of the wig was exactly as I wanted and was exactly as displayed on the website. At the end of the day, I will definitely order here again because of Alisa.
31 March 2026
Unprompted review
Quality of product was excellent…
Quality of product was excellent presented as described shipping is fast and the gifts are useful and come in a bunch which is really amazing !
27 March 2026
Unprompted review
*BEWARE* Purchase a wig from this…
*BEWARE* Purchase a wig from this company at your own risk. I ordered a 300% density Reddish Brown Wig but I received a very THIN Clown like ORANGE Wig instead. The company would not honor a return. Offered me $15.00 when I paid $230.00 for this garbage. Karma will meet them head on one day. Dirty Dog's..
3 December 2025
Unprompted review
Reply from amandahairs.com
Dear,
We are deeply sorry for the mistake on your order. You paid $230 for a 300% density Reddish Brown wig, but what you received was an orange, thin wig. This is not what you ordered, and it is not what we promised.
You are right to be angry about the $15 offer. That was a mistake by our support team, and we apologize for the added frustration. We will honor your return request immediately.
Please email [faye@amandahairs.com] with your order number and a reference to "Orange Wig - $230." A manager will personally handle your case and issue a full refund as soon as we confirm your return. We are so sorry for the "garbage" product you received. We will do better.
Emailed them with a question and got a…
Emailed them with a question and got a super fast response. The wig handles my curling iron perfectly and feels like natural hair. Very impressed.
2 March 2026
Unprompted review
Nice
I like that the unit has a full nape area. I also like the fact it's a full 360° and not a drawstring! Nice hair.
9 March 2026
Unprompted review
The customer service was awesome and…
The customer service was awesome and the quality of the product is incredible
25 March 2026
Unprompted review
The product in the photo and what I…
The product in the photo and what I received were totally inconsistent. I requested to return it unused. The offered only a fifteen dollar refund.
16 March 2026
Unprompted review
Reply from amandahairs.com
Dear,
Thank you for sharing your experience. We understand why you are frustrated, and we want to be transparent with you and other customers reading this.
Regarding the return policy: You are correct that our website states custom-dyed wigs are non-returnable. This policy exists because each custom order is made specifically for one customer and cannot be resold. Our team followed this policy when they declined your return request.
However, we also hear your core complaint: that the color you received looks nothing like the photos. If that is true, we agree that a $15 offer was too low, and that a simple policy citation does not fully address your frustration.
We would like to personally review the color discrepancy between your received wig and our listing photos. Please email [Manager Email] with your order number and clear side-by-side photos. If we confirm a significant color mismatch, we will provide a much more appropriate compensation — or, in exceptional cases, revisit the return request despite our custom policy.
We apologize for the initial dismissive response. We want to do better by you. Please reach out so we can resolve this fairly.
Best wig provider ever 10/10
28 March 2026
Unprompted review
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