It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... See more
Company replied
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See what reviewers are saying
Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... See more
Company replied
Best experience I've had in the UK. New text driven confirmation for potentially suspicious purchases is brilliant. Real time texts to let you approve transactions which a bank like HSBC would have bl... See more
Company replied
So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger a... See more
Company replied
Company details
About Amaiz
Written by the company
Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Contact info
Amaiz Ltd, 150 Minories , EC3N 1LS, London, United Kingdom
- 020 3987 3173
- team@amaiz.com
- amaiz.com
The company acts very well in…
The company acts very well in responding to serve its customers.
Good manners and cooperation towards the customera.
Thank you guys for your help.
28 September 2020
Unprompted review
Reply from Amaiz
Hello Lubinda!
We're soo pleased to hear your kind feedback! 😄
Thank you very much for your review and for giving us five stars — we highly appreciate it!
Cheers
Amaiz
Reply from Amaiz
Hi Kieran,
Thank you very much for taking the time to leave us this kind review!
We're so happy you're enjoying Amaiz! 😄
Cheers
It's a very good app based account but…
It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business.
With bank card you can't make payment at Asda, Tesco or any 24 hour fuel at forecourts pumps.
20 September 2020
Unprompted review
Reply from Amaiz
Hi Ibra,
Thank you for taking the time to leave us a review!
Indeed, Amaiz is not part of BBL program, unfortunately.
You can find a list of BBL providers here: https://www.british-business-bank.co.uk/ourpartners/coronavirus-business-interruption-loan-scheme-cbils-2/current-accredited-lenders-and-partners/
Please be informed that it's possible to top up your Amaiz account with cash, at any post office – free of charge, and here's how:
1. Take your card to the nearest branch and request to top up your account. They'll swipe the card on their machine.
2. Hand over the cash and collect the receipt just in case the payment is not effected.
3. The funds will be credited to your account within one business day.
You have also raised a good point regarding certain payment restrictions.
Please note that Amaiz cards can be used as normal bank cards, except for offline-authorisation transactions (i.e. paying in the tube and pay-at-pump).
We're a relatively young company and are still learning.
I will make sure to pass your feedback to our Product Team for their review.
We thank you for helping us get better, Ibra.
Hopefully, we implement new features soon!
Please subscribe for updates at amaiz.com and stay tuned! ;)
Cheers
I love this bank
I love this bank, amazing customer service, I can come to you when am stuck or have a problem with my bank.
20 September 2020
Unprompted review
Reply from Amaiz
Hello Zakariya 👋
Thank you so much for your review! :)
We highly appreciate your feedback.
Should you need assistance – please feel free to reach out at any time.
Cheers
This is scam bank
This is scam bank
They use my money 😡😡
I just put my money and they block my money and block my account is well scam bank
19 September 2020
Unprompted review
Reply from Amaiz
Hi Nadim,
Thank you for taking the time to leave us a review.
We're sorry we've let you down.
As a regulated financial institution, we must follow certain legal requirements and in some cases, we may have to put accounts on hold for a review, to keep you and us safe (just like any other bank in the UK).
Unfortunately, even though such cases are very rare, they may take time to process.
Rest assured, we try our best to provide a resolution as soon as possible.
If you'd like further assistance on this, please feel free to reach out via the in-app chat.
Thank you for understanding.
I’m not happy with this online bank
I’m not happy with this online bank, as they put a suspension on my funds, and then took four days to sort it out which had an affect on my business.
14 September 2020
Unprompted review
Reply from Amaiz
Hi Naniki,
We're sorry to hear you've had such a bad experience with Amaiz.
We'd like to apologise for any inconvenience caused.
As a regulated financial institution, we are sometimes legally obliged to put accounts on hold to comply with our regulations and to keep you and us safe.
Although such precedents happen very rarely, it is still something we have to deal with like any other bank over the UK.
Rest assured, we're always doing our best to process such cases as a matter of urgency, but not always at liberty to disclose the details for legal reasons.
We hope for your understanding. And if there's anything we can do to help, please feel free to reach out
Thank you.
Cheers
Brilliant
Brilliant, very simple start up easy to use good little account thanks
7 September 2020
Unprompted review
Reply from Amaiz
Hi Dylan,
Thanks so much for your kind review, we really appreciate it!
If you have any questions or concerns please feel free to reach out.
Cheers!
Amazing experience so far brilliant app
Frank
I'm really impressed with all the account features
Verry good bank so far I can't complain about them
I can only say keep moving in the same direction you'll grow bigger and bigger.
Haven't had a chance to speak to a customer support yet cause the app is fulfilling all my need but I'm sure they are very friendly.
Great account I'm happy and it's my main one
22 August 2020
Unprompted review
Reply from Amaiz
Hi Frank 👋
Thanks so much for your kind words, we so appreciate it! 💜
In case you ever have a question, please don't hesitate to reach out. 😉👌
Have a nice day!
Cheers ✌️
I spoke to a lovely gentlemen named…
I spoke to a lovely gentlemen named Nick. He was super friendly and extremely patient with my on going questions.
Great service and very friendly, the bank itself as I have received more info from Nick is very efficient and I cant fault my start with it.
19 August 2020
Unprompted review
Reply from Amaiz
Hello Hayley,
Thank you very much for taking the time to leave us a 5-star review – we appreciate your feedback. 🙂
We'll definitely pass this on to the support agent, thanks for the lovely words! 💜
Should you have a question, feel free to reach out. ✌️
Reply from Amaiz
Hi Adetunji 👋
Thanks so much for taking the time to leave us this 5-star review!
We highly appreciate it!
Should you have any questions or concerns, please feel free to reach out.
Fast account opening very efficient and…
Fast account opening very efficient and excellent customer service
10 August 2020
Unprompted review
Reply from Amaiz
Hi Omid!
Thanks for the 5-star rating.
We appreciate you for taking your time and sharing your experience. We're trying to make Amaiz even better daily.
Feel free to drop us a line if you have any questions.
Cheers
Amaiz
Very simple and easy to use
Very simple and easy to use. I like it. Can’t say anymore.
7 August 2020
Unprompted review
Reply from Amaiz
Hi Mo 👋
Thanks so much for your 5-star review, it means the world to us! 💜
We're so happy you're enjoying Amaiz so far! 😊
Cheers
First class customer service
First class customer service, highly recommended.
3 August 2020
Unprompted review
Reply from Amaiz
Hi there 👋
Thank you very much for taking your time to leave this review and give us five stars 😊🌠
Feel free to reach out in case you have any questions or concerns! We're always happy to help 👍
It’s Amaizing but main problem is doesn’t shows up business name so that’s a big problem.
Amaiz is just Amaizing but main problem is as its a business account but when I pay to someone it doesn’t show my business name it shows just like other personal account! Need to fix it to make it to the competitive, thanks.
2 August 2020
Unprompted review
Reply from Amaiz
Hi Nazem,
Thank you for taking the time to leave us a review!
Well noted, thanks for sharing your feedback! We'll definitely mark this as a feature request for our Product Team.
As a workaround, you may put your business name to the payment reference field :)
Please feel free to reach out should you have any questions!
I have transferred some money from my…
I have transferred some money from my other business account to amaiz business account and wanted do some payment. This payment has been stopped and I've been asked for bank statement from the account I've transferred the money. They also asked for some invoices confirming where the money comes from and some description of my business. I have provided all required documents and they still keep my account disabled and my money blocked from using. This is the most terrible experience I've ever had with any banks!
26 July 2020
Unprompted review
Reply from Amaiz
Hi Anna,
Thank you for taking your time and sharing your feedback with us! We're incredibly sorry that you have experienced dissatisfaction with your Amaiz account.
Kindly note that as a regulated entity, we must follow certain legal requirements, therefore, in some cases, we may put accounts on hold. Unfortunately, such things do take time to process, but rest assured, your funds are safe, and our team is handling your case with maximum priority.
The team will reach out as soon as they have an update for you.
If you'd like further assistance on this, please feel free to reach out at any time.
Absolutely ridiculous
Absolutely ridiculous, would not recommend Amaiz, in fact I would advise to stay well away.....
24 July 2020
Unprompted review
Reply from Amaiz
Hi there!
Thank you for taking your time and sharing your experience.
We are very sorry to hear that you are not satisfied with the service.
We are working hard on making Amaiz better every day.
Please, get in touch via the in-app chat in case you have any questions or concerns. We'll be happy to help you out at any time.
Excellent and helpful support!
21 July 2020
Unprompted review
Reply from Amaiz
Hi Zora!
It's great to know that our support is appreciated :) we are always ready to help you! 🎉
Feel free to reach out if you have any questions!
Have a good evening!
Cheers!
Reply from Amaiz
Hi Denis 👋
Thanks so much for giving us this beautiful 5-star review -- we so appreciate your feedback! :)
We're also very happy you're enjoying Amaiz! 😁💜
Please feel free to reach out at any time in case you need anything :)
Cheers
Best services
20 July 2020
Unprompted review
Reply from Amaiz
Hello Amirhamzeh 👋
Thank you for taking the time to leave your feedback, we truly appreciate this 😊
If there's anything we can do for you, please feel free to drop us a line!
Have a good evening!
Cheers
The account opening process was seamless
Business banking at its best .
So refreshing to be able to
Open a business account so quickly .
Amaiz charging structure is very fair & the customer service is excellent.
Highly recommend well done Amaiz .
17 July 2020
Unprompted review
Reply from Amaiz
Hello Steven!
We're soo pleased to hear your kind feedback! 😄
Thank you very much for your review and for giving us five stars — we highly appreciate it!
Cheers
Amaiz
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