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Stitchi Sewing Shop Reviews 

1,650
•
TrustScore 5 out of 5

4.9

Hobby Store
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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, often going the extra mile. People frequently highlight the excellent quality of products, including beautiful, rich, and long-lasting fabrics and accessories. The service is consistently rated as exceptional, with many appreciating the personal, quick, and efficient approach, alongside clear tutorials and expert guidance. Reviewers also commend the incredibly fast delivery, often receiving orders the next day. This comprehensive positive feedback extends to the engaging tutorials and projects, fostering a supportive community. Overall, consumers find the company provides an excellent and highly satisfying experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Consumers find product quality to be consistently positive, with many praising the excellent quality fabrics... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and top-quality fabrics and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent and second to none.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more

Company replied

Rated 5 out of 5 stars

The service is just second to none. I’ve been a Stitchi member since the pandemic and I have never been disappointed with the quality of the goods, or the service and the staff are so friendly and hel... See more

Rated 5 out of 5 stars

I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more

Company replied

Rated 5 out of 5 stars

Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more

Company replied

Company details

  1. Hobby Store

Written by the company

Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,650)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Impressed

I received my order in good time and I was refunded as I would’ve paid twice for delivery.

27 July 2024
Rated 5 out of 5 stars

Great quality fabric as always

Great quality fabric as always. Communication is very good and delivery is prompt. Been buying from here for years now and never had any problems with products or service. Staff always on hand to offer advice and support.

26 July 2024
Rated 5 out of 5 stars

Very Satisfied Customer.

All the items I’ve purchased arrived promptly. There were no problems with the purchases. Any queries were dealt with very quickly by customer services, and they were very helpful giving advice on potential other items I wanted to buy.

25 May 2024

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