Alice Caroline Reviews 445

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beautiful fabrics and kits, often highlighting their aesthetic appeal and excellent craftsmanship. Many consumers also appreciate the efficient ordering process and the prompt delivery service, noting that items arrive quickly and are always well-packaged. However, some customers mentioned an issue with accessing their cart, which prevented them from completing a purchase. Additionally, one reviewer noted that their purchase had not yet arrived.

What people talk about most

Product

Consumers express strong satisfaction with the products, particularly highlighting the beautiful and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick delivery times,... See more

Order

Customers consistently note positive experiences with their orders. Many reviewers praise the simplicity of... See more

Based on these reviews

Rated 5 out of 5 stars

My order arrived promptly which was surprising as it was ordered just before Christmas ,,,,and the mail here can be slow .I had ordered a hot water bottle covered with Liberty fabric .The fabric was b... See more

Company replied

Rated 5 out of 5 stars

I received Alice’s Wonderland Sampler book rather quickly even coming from overseas. It was well packaged and protected during shipment. My mom and I purchased a book from a local quilt shop that we w... See more

Company replied

Rated 5 out of 5 stars

I was looking for a new project after finishing a large quilt with a lot of handwork and saw over the Rainbow. As I love Liberty fabrics it is ideal for me with enough handwork sewing for my arthritic... See more

Company replied

Rated 5 out of 5 stars

I was totally surprised at how quickly my order arrived all the way to NZ, Thank you for that. It is always a worry when ordering from another country however I fully trust Alice Caroline. The fa... See more

Company replied


Company details

  1. Fabric Store
  2. Craft Store
  3. Sewing Company

Written by the company

Alice Caroline sell beautiful Liberty fabric, patterns, notions and kits. Liberty fabric is synonymous with classic florals, charming colour palettes and delicately detailed prints. Liberty’s now legendary fabrics are printed on impossibly soft fine, high thread count 100% cotton Tana Lawn® fabric. Alongside traditional archive prints, new designs and colour palettes are created in the renowned Liberty design studio for each of the seasonal collections. We stock a huge range of classic and new season prints, carefully curated to make sure we offer the best and the most lovely fabric Liberty has to offer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love the book

Love the book, am planning on working on this for while, no rush. Also using scraps only. Heaven knows I have enough.

13 April 2026
Unprompted review
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Reply from Alice Caroline

We love a good scrap busting project! Enjoy the process and Happy Stitching!

Best Wishes,

Alice Caroline Team

Rated 4 out of 5 stars

A special treat!

Apart from the initial difficulty in processing the payment for the quilt kit, the rest of the experience was easy. I had purchased the new book in Australia and decided to purchase the fabric, threads, papers etc from Alice Caroline. The parcel arrived in good condition and I was kept constantly informed of the location of the parcel. It only took 10 days to get from the United Kingdom to Australia.

2 April 2026
Unprompted review
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Reply from Alice Caroline

Wonderful news, thank you for your purchase and we hope this quilt brings you many hours of joy.

Happy Quilting

Alice Caroline Team

Rated 5 out of 5 stars

Enjoying the learning the ongoing experience…

Enjoying the learning the ongoing experience.
New embroidery stitches and English Paper Piecing.

27 March 2026
Unprompted review
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Reply from Alice Caroline

We are so pleased to hear, thank you for sharing and taking the time to get in touch.

Happy Stitching

Alice Caroline Team

Rated 5 out of 5 stars

My little box of treasures.

Do you know that feeling you get just before you open your favourite box of chocolates ? Well that’s how I feel whenever I get my fabulous fabrics from Alice Caroline. It’s a real feast for my eyes whenever I look at all the fabrics. The staff are very helpful and polite and very happy to answer any questions that I had. A brilliant service all round.

17 February 2026
Unprompted review
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Reply from Alice Caroline

We are very much chocolate and Liberty fabric fans here, possibly in equal measure! However, how lovely to know that this is how you feel when you receive our Liberty parcels. Thank you for your continued custom, we are happy to help and so pleased to know that the fabric brings you so much joy.

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Prompt order processing and delivery

Easy to negotiate website. Good communication once order placed sending through tracking information. Package only took one week to be delivered to Australia. Thrilled with the contents that was packaged so beautifully. Also loved that they included a fabric swatch chart for the kit.

17 February 2026
Unprompted review
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Reply from Alice Caroline

Thank you, this is great news, and that is very fast delivery to Australia! We are grateful you have taken the time to let us know. We hope you enjoy.

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Double fun

I bought two copies of the book Alice’s Wonderland and my friend and I are working through it. We have found it easy to follow and our squares are going really well.

13 March 2026
Unprompted review
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Reply from Alice Caroline

Hello and thank you for sharing. We are delighted to know that you are enjoying this project with your friend.

Happy Quilting

Alice Caroline Team

Rated 5 out of 5 stars

Alice Country Diary Quilt

I am making Alice’Country Quilt .I haven’t bought the kit but sourced my tana lawn from a variety of places .
I have done EPP before so I have used waxed freezer paper and not card for the pieces .
This is not a quick make ;so I am making it one block at a time and so far it takes at least a fortnight of leisure time to create one completed block .I organised all my different fabrics into paper bags labelled eg rainbow one and once the pieces are cut for the block I am working on ,I keep them in a small lidded tin.I bought the templates Alice sells for this but made my own for the block minus seam allowance in the freezer paper and ironed these on to the fabric ( the wax sticks to the fabric temporarily leaving no mark ) and placed the bought template over the top and drew the shape so the seams were accurate . I used scissors to cut as the pieces are so small.
Use the fabric glue idea for seams as you can fiddle to make your pieces fit exactly together .
So far it’s coming together really well ,just be patient and enjoy the process.

14 February 2026
Unprompted review
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Reply from Alice Caroline

Hello and thank you for sharing your sewing tips and tricks. We hope you are enjoying the process and the opportunity to sew leisurely.

Happy Stitching

Alice Caroline Team

Rated 5 out of 5 stars

A beautiful quilting book

Excellent quality

17 February 2026
Unprompted review
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Reply from Alice Caroline

Many thanks for your kind comment, we hope you enjoy this project.

Kind regards,

Sara Cook
Customer Services

Rated 5 out of 5 stars

Beautiful and very informative books

Beautiful and very informative books. I am looking forward to receiving the fabrics in the following weeks. Thank you for the quick sending of the goods. Sincerely Helen Hacker.

14 February 2026
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

Hello Helen,

So pleased you are happy with your order and thank you for your feedback regarding our books. We are delighted to hear your comments and thank you for taking the time to leave a review.

Happy Stitching

Alice Caroline Team

Rated 5 out of 5 stars

Absolutely gorgeous selection of…

Absolutely gorgeous selection of Liberty of London fabric. Fair shipping price.

2 February 2026
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

That's great hear, thank you for taking the time to leave a review.

Kind regards,

Alice Caroline Trade

Rated 5 out of 5 stars

I ordered the Liberty sampler packs

I ordered the Liberty sampler packs, what a treat. Gorgeous colours, patterns and quality. Very quickly as well

8 January 2026
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

That's great to hear, thank you for letting us know and we hope you enjoy creating with your lovely Liberty.

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Thank You!

I was totally surprised at how quickly my order arrived all the way to NZ, Thank you for that. It is always a worry when ordering from another country however I fully trust Alice Caroline.
The fabrics were true to the colours that drew me to ordering the quilt.
The book is well laid out, and the instructions look easy to follow.
I can not wait to start on this year's project.

30 December 2025
Unprompted review
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Reply from Alice Caroline

Thank you so much for your review! It is great to hear that your order arrived quickly and that you are happy with your fabrics and book.
Best Wishes
Alice Caroline Team

Rated 5 out of 5 stars

Super helpful with quick delivery

Super helpful with quick delivery and my wife loves the kit.

22 December 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

Thank you for your review! We are delighted that your wife was pleased!
Best Wishes
Alice Caroline Team

Rated 5 out of 5 stars

Fabulous

My order arrived promptly which was surprising as it was ordered just before Christmas ,,,,and the mail here can be slow .I had ordered a hot water bottle covered with Liberty fabric .The fabric was beautiful,,,,very soft,,,great colours ,,,finished with a beautiful satin ribbon .just perfect for these cold Canadian nights ,,both functional and glamorous.great product and great service

23 December 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

Thank you for your kind review. We are pleased that you are happy with your hot water bottle and experience with us.
Best Wishes,
Alice Caroline Team

Rated 5 out of 5 stars

Service.

Really pleased with the simplicity of the ordering process, prompt delivery and thoughtful packaging.

8 December 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

Thank you for your review, it's much appreciated and we are so pleased that your order was processed smoothly.

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

I am thrilled with my purchase

I am thrilled with my purchase. I was kept up to date with my shipping, my package was intact. The quality of the fabric is excellent, colored as expected, I would highly recommend, will definitely be back!—

25 December 2025
Unprompted review
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Reply from Alice Caroline

This is wonderful news, thank you for sharing your thoughts..

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Beautiful well made products

Beautiful well made products! Love my new Liberty print shower cap.

17 November 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

Wonderful news, we are delighted you are happy with your Liberty shower cap...

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Speedy delivery

Ordered item on Monday afternoon - it arrived Wednesday morning - very impressive!

10 December 2025
Unprompted review
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Reply from Alice Caroline

That's great news, we are happy to oblige (along with Royal Mail!)

Best wishes,

Alice Caroline Team

Rated 5 out of 5 stars

Fabulous kit with wonderful fabric

Fabulous kit with wonderful fabric. Only on box 2 but loving it.

28 November 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

We are so pleased to hear you are enjoying your kit and thank you for leaving a review.

Happy Stitching

Alice Caroline Team

Rated 5 out of 5 stars

Brilliant shopping experience.

Great website, easy to navigate and overall a brilliant shopping experience. 👍🏼😊👍🏼

17 November 2025
Unprompted review
Alice Caroline logo

Reply from Alice Caroline

That's lovely to hear, many thanks Sarah for leaving a review.

Happy Stitching

Alice Caroline Team

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