We’ve had a really positive experience with Altus Group. They are extremely professional, knowledgeable and clearly very experienced. The team are responsive, helpful and easy to deal with, and... See more
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See what reviewers are saying
Mike was very professional, guided me through the setup process and helped us in every step. Would recommend 100%
I cancelled this company's services 11 months ago! Despite numerous requests to stop sending invoices, they continue to bombard me with bills during last 2 month (almost 7 months from cancelling... See more
Company replied
We used the Altus Group to challenge our rates valuation. They were able to successfully reduced our rates bill, backdated to 2017, much to our delight. Throughout they were professional and our acc... See more
Company replied
Company details
About Altus Group
Written by the company
Altus Group is a leading provider of asset and fund intelligence for commercial real estate, trusted by the world's largest investors, developers, lenders, and advisors to make high-stakes decisions with confidence.
Headquartered in Toronto, Canada, Altus has spent more than two decades at the centre of commercial real estate intelligence. What began as a consulting-focused business has evolved into a global technology and data platform, with approximately 1,900 employees operating across North America, EMEA, and Asia Pacific.
At the heart of Altus's offering is ARGUS, the industry's go-to software for asset valuation and performance analytics. The ARGUS suite includes products for enterprise-level valuations, fund management, development feasibility, and portfolio reporting - tools used as standard by CRE professionals across the globe. Alongside ARGUS, Altus offers Reonomy, Altus Data Studio, and Forbury, to name a few.
Altus delivers intelligence as a service, combining technology, advanced analytics, and expert advisory to help clients manage risk and improve performance returns throughout the full asset and fund lifecycle. Whether it's valuation modelling, portfolio appraisal, cost management, or investment analytics, Altus brings together the data, software, and expertise that CRE teams rely on.
The company is publicly listed on the Toronto Stock Exchange (TSX: AIF) and serves a global client base that includes some of the most prominent names in commercial real estate.
Headquartered in Toronto, Canada, Altus has spent more than two decades at the centre of commercial real estate intelligence. What began as a consulting-focused business has evolved into a global technology and data platform, with approximately 1,900 employees operating across North America, EMEA, and Asia Pacific.
At the heart of Altus's offering is ARGUS, the industry's go-to software for asset valuation and performance analytics. The ARGUS suite includes products for enterprise-level valuations, fund management, development feasibility, and portfolio reporting - tools used as standard by CRE professionals across the globe. Alongside ARGUS, Altus offers Reonomy, Altus Data Studio, and Forbury, to name a few.
Altus delivers intelligence as a service, combining technology, advanced analytics, and expert advisory to help clients manage risk and improve performance returns throughout the full asset and fund lifecycle. Whether it's valuation modelling, portfolio appraisal, cost management, or investment analytics, Altus brings together the data, software, and expertise that CRE teams rely on.
The company is publicly listed on the Toronto Stock Exchange (TSX: AIF) and serves a global client base that includes some of the most prominent names in commercial real estate.
Contact info
Headquaters: 33 Yonge Street, Suite 810, M5H 4H1, Toronto, Canada
- contact-us@altusgroup.com
- altusgroup.com
4.2
Great
620 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
As specialists in their field they are…
As specialists in their field they are good at explaining things to the average layperson.
Their charging system is transparent and directly related to the results they achieve for your company.
18 April 2024
Unprompted review
Reply from Altus Group
Thanks so much for your 5-star review Stacey. Fantastic to hear you are so pleased with the explanation of the results we have achieved.
Gavin
Well Organised Company
Christopher Dillon was very helpful & handled the collection of the tenure very efficiently.
18 April 2024
Unprompted review
Reply from Altus Group
Thank you for your 5-star review! Happy to hear Chris was so helpful.
Gavin
Professional experience
Christopher was very professional in dealing with us
18 April 2024
Unprompted review
Reply from Altus Group
Hello Charlotte, thanks for the 5-star feedback. I'll be sure to pass it on to Christopher!
Gavin
Highly Recommended
Archie at Altus provided excellent client care with full instructions to assist the process. He has provided assistance and advise when needed and is an ongoing support. Highly recommended.
18 April 2024
Unprompted review
Reply from Altus Group
Thank you for this review Mark, we really appreciate the feedback. Its great to hear you have experienced such excellent support.
Thank you
Gavin
Quick service
17 April 2024
Unprompted review
Reply from Altus Group
Thank you for taking the time to leave us a review. We are grateful for all feedback.
Gavin
Professional friendly staff
My experience with Altus Group has been very positive from the outset. My most recent correspondence with Christopher Dillon was no exception.
17 April 2024
Unprompted review
Reply from Altus Group
Hi Alison,
Thank you for taking the time to leave us a five star review. It's great to know that your experience has been so positive
Thanks
Gavin
Thanks to Justin Booth
Justin Booth, Onboarding Executive, was extremely helpful and engaging while guiding me through the onboarding process via Gov.UK over the phone. What could have been a very tedious process turned out to be straightforward. Many thanks.
16 April 2024
Unprompted review
Reply from Altus Group
Thank you so much for your 5-star review Janet! I'll be sure to let Justin know about the great feedback!
Gavin
Extremely helpful and excellent services
11 April 2024
Unprompted review
Reply from Altus Group
Thank you for your review Mehran, we are grateful for your feedback.
Jacqueline
Reply from Altus Group
Thank you very much for your feedback, Christopher will be very pleased.
Jacqueline
Great result
Peter was so helpful and knowledgeable. Thankyou for sorting out my business rates.
9 April 2024
Unprompted review
Reply from Altus Group
Thank you for leaving us a five star review Robert. We're very grateful for your feedback.
Jacqueline
They went the extra mile to help us…
They went the extra mile to help us obtain rates relief. We are a small company and this makes a huge difference to us. They explored all the avenues available until they came up with one that could be used for us.
7 March 2024
Unprompted review
Reply from Altus Group
Hello Enid and thank you for taking the time to leave us a review.
I'm glad we have been able to help your business.
Thank you
Jacqueline
Tenure information request
Communication received from Christopher Dillon requesting tenure information for a pending rates rebate claim. The mail was concise, with explanation so easy to address.
25 March 2024
Unprompted review
Reply from Altus Group
Thank you for leaving us a review. It's great to hear our communication is concise. I'll pass the feedback on to Christopher.
Thanks
Jacqueline
Jodie was extremely helpful throughout…
Jodie was extremely helpful throughout the whole process and very thorough in her explanations. She helped hugely with saving the business money! Thanks Jodie
1 March 2024
Unprompted review
Reply from Altus Group
Hi Sana, thank you for your 5-star review. I'll be sure to pass your 5-star feedback onto Jodie.
Thanks Gavin
Good service from Altus group…
Good follow-up service from Altus group on long-running costs project where patience and persistence are virtues! Our contact Christopher Dillon was on the ball and walked us through the latest required updates so we could quickly supply them.
22 March 2024
Unprompted review
Reply from Altus Group
I'll be sure to pass your feedback onto Chris! Thanks Gavin
Excellent to work with very responsive
Excellent to work with very responsive
21 March 2024
Unprompted review
Reply from Altus Group
Thank you so much for your 5-star review!
patient and polite.
21 March 2024
Unprompted review
Reply from Altus Group
Thank you very much for this five star review!
I'm glad you found us patient and polite.
Jacqueline
Excellent Service
I was assisted by Amy to open a Government Gateway account today. She stayed on the phone and walked me through it step by step until complete. An outstanding service. Friendly, natural,
professional and a credit to Altus Group.
What a breath of fresh air. Nothing was too much trouble.
20 March 2024
Unprompted review
Reply from Altus Group
Hi Matthew,
Amy will be so pleased with your feedback. She is a credit to us, and I'm gladyou feel the service you recieived was outstanding.
Thank you for leaving us a review.
Jacqueline
Great service!
Polite, patient and efficient. Everything was made as easy as possible and i was walked through step by step procedures.
20 March 2024
Unprompted review
Reply from Altus Group
Thank you very much for this review of our service. It's great to know that we have made the process as easy as possible, as you found us to be polite, patient and efficient.
Jacqueline
Reply from Altus Group
Hello Nishma, Thank you for taking the time to leave us a review. We are grateful for all feeback.
Jacqueline
Quick response and always helpful
1 March 2024
Unprompted review
Reply from Altus Group
Hi Richard,
Thank you for taking the time to leave us a five star review. It's great to know that we are helpful and respond quickly.
Thanks
Jacqueline
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