I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more
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Review summary
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We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more
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Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more
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Althams in Bury is absolutely fantastic. Staff are so friendly, knowledgeable and helpful. I travel abroad about 4 times yearly and for the last 10 years Althams have never failed in finding me fantas... See more
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Company details
Written by the company
As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.
Contact info
Althams Travel Services Ltd, Riverside Offices, Netherwood Road, bb10 2an, Burnley, United Kingdom
- 0800 917 9997
- sales@althams.co.uk
- althams.co.uk
4.9
Excellent
310 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Althams Accrington travel consultant Emma…
Emma was so helpful & reassuring helping to plan a trip for myself & daughter to celebrate her 21st birthday. New York & Nashville recommended both hotels which were perfectly situated . Arranged all connecting flights . Recommended places to visit etc , sorted currency . We had an amazing time & it was so much more than we imagined . Perfect service . Thank you
1 September 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Sharon for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
The staff are very friendly and helpful
The staff are very friendly and helpful
18 October 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you David for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Excellent service
Excellent service, very helpful & knowledgeable. Nothing to much trouble. Would recommend
13 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Jayne for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Linda was exceptional
Linda was exceptional. She took lots of time and effort to find us exactly what we were looking for in a holiday. She went above and beyond when she gave us her own discount voucher and we celebrated with a glass of prosecco.
13 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Rebecca for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Amazing Althams staff…
The staff at Althams Littleborough are always warm and welcoming and are so invested in finding the holiday you want, sharing all of their knowlege personal.and professional no matter how long it takes. Today Linda worked her magic and booked me and my friend a wonderful holiday that was just what we were looking for. Great discounts, great chats and a glass of fizz to celebrate was just perfect. Thank you x
13 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Vicky for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Would give 6 stars if we could :)
Clare & the staff at Rawtenstall Althams have handled our long-haul bookings for us perfectly. Last year we went to the Far East, and from flights, hotels, cruise to transfers, everything went without a hitch. This year we would not be going to Australia without the help & assistance they have given us, so Thank You.
8 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Rawtenstall branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Brilliant, friendly staff.
We had an excellent experience from start to finish with the Yeadon branch. Thanks so much to Sarah for organising an incredible, once in a lifetime trip to Lapland. All staff were super friendly and helpful.
3 May 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Danni for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Yeadon branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
I always book with the Farnworth…
I always book with the Farnworth branch,all the staff are friendly ,knowledgeable and very helpful.Thank you girls.
7 August 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Ann for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Farnworth branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
I cannot thank the staff here enough…
I cannot thank the staff here enough for their incredible kindness. I recently lost my mum, and going out has been really hard. The team was absolutely amazing—so supportive and incredibly patient with me while I was struggling with my mental health. It felt like a safe and welcoming space when I really needed one. On top of all that warmth, they also make a lovely coffee. Highly recommend."
1 September 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Terence for your amazing review! We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Great customer service.
Fabulous customer service by the staff at the Accrington branch, Althams are the only travel agents I use. Nothing is too much trouble, documents printed out for you, they always give you their expert guidance on your choice of resort, airlines, etc. Used them for years. Ten out of ten.
9 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Graham for your incredible review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Accrington branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
I’ve been going to Althams for a few…
I’ve been going to Althams for a few years now, and this year a little bit more frequently.Lots of “short” European holidays booked by a young lady called Corinne.Extremely nice and very knowledgeable.A breath of fresh air for a young person to be so polite and welcoming.I’ve also had the help of Heidi in the past couple of holidays,and again,extremely helpful and knowledgeable.5*all across the board.
9 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Damien for your amazing review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Visited my local Chorley branch and was…
Visited my local Chorley branch and was dealt with by a very smiling happy friendly lady called Chloe. I had rang earlier with details of the specific details and holiday we wanted. She rang saying all was sorted. So I nipped into the shop, checked through everything with Chloe and booked the holiday. Professional, knowledgeable and helpful. Thank you
9 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Gaz for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Chorley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Friendly great staff
Booked my holiday with such friendly helpful staff , they went above and beyond to make my booking the best it could be , easy paperwork printed in the branch , regular updates via e mail from them , the holiday was amazing , I have booked 5 holidays with my local branch of Brigg I wouldn't go anywhere else , they are not staff in there but approachable friends with customer service at their heart
4 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Trish for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Staff are very helpful
Staff are very helpful, trips we have booked have been fab with great hotels & food and the prices have been very reasonable for the holidays. Highly recommend
8 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Lisa for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Always fantastic customer service at…
Always fantastic customer service at Althoms in Littleborough. The staff can not do enough for you & would highly recommend to anybody booking a holday to use Althoms there the best, Andy Tait.
15 November 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Andy for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Littleborough branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Lovely staff who now feel like…
Lovely staff who now feel like friends, 100% customer service, always a welcoming smile, Suzanne and the team are always happy to help and go the Extra mile. First Class service.
8 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Chantelle for your lovely review. We're so happy to hear that you are satisfied with the service received from Suzanne and her team. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Personal service with a smile
I have recently booked 2 cruises with staff at Althams Bury. They listened to what I wanted/needed (travelling on my own). Made great suggestions and nothing was too much trouble. Today I rang with a question, Grace took my details and rang me back within half hr. She had sorted the issue and so put my mind at ease. Would definitely recommend using them if you want a good and easy way to book, a holiday. Will be using them for future holidays.
8 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Sharon for your amazing review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Bury branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Great little travel agents
Great staff very knowledgeable and helpful. We have used them for years. If you see a holiday somewhere they try their best to better it.
24 September 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Beverley for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Very pleasant service
Very pleasant service , got me a good deal , Batley Althams is by far the best
8 December 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Michael for your lovely review. We're so happy to hear that you are satisfied with the service received from our Althams Travel Batley branch. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
Always book my solo holidays with…
Always book my solo holidays with Altham’s. Great friendly, professional staff. They help you out as much as they can, I’ve never had a problem with them. I won’t book with anyone else, I will be back in to book my next one soon.
Keep the good work up ladies your doing a great job
8 June 2025
Unprompted review
Reply from Althams Travel Services Limited
Thank you Rosita for your incredible review. We're so happy to hear that you are satisfied with the service received from one of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel
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