Alpine Dog Co. Reviews 

627
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of the products, often highlighting how well items like collars and leashes hold up even with strong dogs. Many appreciate the craftsmanship and the ability to customize products, which adds a unique and high-end touch. The ordering process is generally easy, and people frequently commend the quick delivery times, often receiving their items earlier than expected. Customer service is also widely praised for being responsive, helpful, and resolving issues efficiently, making customers feel valued. However, some people were dissatisfied with discrepancies in product color or length, and a few experienced issues with harness fit or the quality of certain leash components. There were also occasional reports of missing items from orders or prolonged resolution times for exchanges.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and... See more

Quality

Customers consistently report high satisfaction with product quality, describing items as amazing, excellent,... See more

Order

People report positive experiences with order, highlighting seamless ordering, quick delivery, and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as amazing, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality and extremely durable products. I have a 100 lb malamute. The 2” martingale collar and tactical dog leash have been a game changer for walks and training. I never have to worry abo... See more

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

627 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(627)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Just ordered my third and fourth customized collars and I'm obsessed. The quality is incredible, they're heavy and durable and perfect for my large active dogs.

6 May 2026
Rated 5 out of 5 stars

Love these collars!

Such phenomenal customer service, we purchased a collar a year or so ago and the hinges on the clasp started to randomly let go; contacted them and was sent a replacement collar so quickly! Highly recommend, such beautiful, well made collars and great customer service to back them up.

27 April 2026
Rated 2 out of 5 stars

Disappointed with mismatched colours and frayed leash.

The collar we received is excellent. The matching coloured leash is not the same colour. In addition, the slip leash we received does not appear to be the same quality or strength of the collar, and the line is frayed in several places. This is really disappointing.

7 May 2026
Rated 5 out of 5 stars

Great experience

Great experience, first time ordering from Alpine Dog Co. Website is user friendly, made the process easy thank you, Alpine Dog Co

29 April 2026
Rated 5 out of 5 stars

I absolutely LOVE this company

I absolutely LOVE this company! I’ve ordered a few collars and leashes from here and the quality is amazing! I have a very large dog and the tactical collars are perfect! I’m just waiting for more collars to come out in the luxe collars with gold clasps and I will order more!
Great service and fast delivery!

27 April 2026
Rated 1 out of 5 stars

Recently ordered a from here & didn’t…

Recently ordered a from here & didn’t get what I paid for , really a disappointment because I spent so much money on one collar & didn’t even get what I asked for or paid for. If it wasn’t possible to do it, it shouldn’t allow to do those modifications.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Look no further!

If you’re thinking about adding some Alpine gear to your collection, think no more! The strongest most reliable gear out no doubt! The best in the game, you won’t be disappointed. Great quality, fast service and great customer service. 100% all around

15 April 2026

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