If I could give this company 0 stars, I would. I ordered an item from them. They send a different item which I received two weeks after the order. After numerous emails that required me to take a pict... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So disappointed and cross with myself!! Got carried away and didn't read reviews, ordered Nightmare before Christmas lamp, nothing has arrived, just the payment taken. Seems the shop is no longer trad... See more
Is zero an option? This scum bag- false advertising- Company with a phone number that is out of service and with a refund policy that only honors full priced items - when their entire webpage is sale... See more
No stars really. Absolutely disgraceful! Ordered Jack and Sally lamp perfect gift for my son and daughter in law never arrived took my money and disappeared. Aloha are theives and should be tracked do... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give this company 0 stars
If I could give this company 0 stars, I would. I ordered an item from them. They send a different item which I received two weeks after the order. After numerous emails that required me to take a picture of the item I received, this was their response: " If you wish to return the item, we can provide the return address. Please note that return shipping costs are your responsibility, and we cannot provide a return label. Once we receive the returned item and confirm it is in good condition, we will issue a full refund." My fault for not checking them out first...
I ordered a shirt and changed my mind…
I ordered a shirt and changed my mind on the order. They emailed me and told me it's a 15% charge. I have never received a email from a legit company ever on a return. How can I display the email they sent me. This company is trash and what's worst is they said they started the process but never sent me a tracking number. The process was not started this company is a scam.
These people are crooks and should be…
These people are crooks and should be avoided at all cost. It took 2 months to get my order and they sent me used rags that I wouldn’t wipe my dogs butt with! I should have read the reviews.
If I could give zero I would
If I could give zero I would . I sent and order to the value of 500 usd. The goods haven’t arrived and after chasing for weeks they said they can’t ship to my country . They have still not refunded the money 3 months later and just don’t respond .
Horrible I paid 62.00 for a shirt…whoever coco is is horrible business is terrible !!! Unhappy costomer
Horrible I paid 62.00 for a shirt didn’t like it within 30 day requested a refund he or she only wanted to give 19.98 back I will never buy from them again
Fake Goods, Fake Company!
Received a ridiculous fake „Hermes„ Blanket…waited for 2 weeks to get an answer about the return…finally i got the return information. After sending it back, I never got an answer neither a refund… don’t buy there!!! Outrageous…but I blame it on me…what do you expect….
Atrocious quality
Atrocious quality. Chanel storage box arrived and it’s a small piece of cardboard junk that doesn’t even open up for storage except a small flap at the top that’s good for nothing. Will be seeking a refund and reporting
I eventually got my stuff, but...
Ok, so I didn't research this site. I bought $180 of shirts, pants and shirts. Weeks go by, item hadn't shipped, so I had my bank refund the transaction. Then, tracking showed delivery in 2023, when the order was placed 2024. Whatever, I got my money back. Then, real tracking info! Wow! I got my stuff. It's quality is pretty good and the items fit as indicated. Very cute stuff, actually. Would I order from them again? Nope. And I learned my lesson to review a site first. Actually I knew that, but got excited because the designs were really cute.
Absolute scam
Absolute scam, not registered on company house. Fake contact details and incorrect products - we were sent the wrong product having paid over £100. I sent several emails which bounced back, started spamming their instagram and finally got a reply saying they would send the correct but I have received no confirmation or tracking information and they have now blocked me on instagram. AVOID AT ALL COSTS.
False Advertising
False Advertising! They use photos of authentic products and send you inferior fakes. Will not reply to returns.
SHAM COMPANY - REFUSED TO ACCEPT A RETURN - REFUSE TO CALL A CUSTOMER
I ordered two shirts on 12/9/23. Since the order had not been filled or even confirmed for 3 weeks, I emailed “customer service” and told them I wanted to cancel the order. I received no response and then one week later, I received an email stating the order had shipped. They completely ignored my email. The shirts shipped on 12/28, and I followed their “return policy” and sent them an email requesting to return the shirts. They responded by telling me their return policy is 7 days. Hilarious since their site says 30 days. They refused to define when the 7 days starts, and never responded to my actual request for a refund. I called their “customer service” number and it’s based in China and the female on the recording speaks Chinese only. You can’t leave an email and they have refused repeated requests for someone from customer service to contact me. THIS COMPANY IS A SHAM!
Warning ⚠️ Do Not Shop On This Site.
Warning ⚠️ Do Not Shop On This Site.
I purchased what should've been a fleece cardigan sweater jacket and 2 casual jackets. What I got was 3 polyester jackets. Completely horrible material. When I requested a refund via the support email, I was told to give it as a gift. $100 wasted.
BAD CUSTOMER SERVICE
I placed my order on October the October 8th 2023 and didn't receive my order un till September 28th at 6:23 pm. So I went to open up my package and the shirts did not fit me at all. At 7:47pm little more then a hour later I sent out a Email to ELLA at the support team with Alhahoo for a return label and she Denied the return label. In b Her reply, was basically she couldn't help me out it was my fault.
SCAMMERS SCAMMERS SCAMMERS SCAMMERS…
SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS
I ordered an item from them 3 weeks ago…
I ordered an item from them 3 weeks ago and all I have is a confirmation for it.
I may be wrong, but I think it's a scam site personally
SCAM- do not buy from them
SCAM- do not buy from them. Purchased item on 11/7/22. Item said shipped from USA but it actually says china in ship tracking. Item says arrived in USA and picked up by customs broker and daily’s it’s been sitting in Monroe township since 11/24/22. Still nothing, emails from them are pictures of conversation saying it’s on its way. I don’t believe them and reporting to BBB
This is disgusting that they continue…
This is disgusting that they continue to scam people.
£800.00 which we can I’ll afford to loose as we are pensioners..evil people!,,!!!
This is ridiculous and unacceptable …
This is ridiculous and unacceptable This is my 3rd time spending money on this web site and, still after 10 e-mails no merchandise. I so fed up all I want is my money back. I place this this order on Nov. 8th of 2020. And nothing This is a dam shame that this company is scamming customers. SMH. And they had the nerve to send me an e-mailing saying my order is on the way. ALOHASHOPSPECIAL . The suppose e-mail. contact @oneiba.com. You that hard up that you have to scam customers. SAD
This place is a scam I ordered in…
This place is a scam I ordered in 11/03/2020 and still haven't got my item smh SHAME ON YOU PEOPLE YOU SUPPOSED 2 GIVE THE PEOPLE WHAT THEY WANT IF WE ARE SPENDING OUR MONEY WITH YOU GUYS SHAME ON YOU ! NEVER AGAIN WOULD I LET THIS ISH HAPPEN 2 ME AGAIN !#!!
BUYER BEWARE THIS IS COMPANY OF THIEVES
This company are scammers who take your money but don't supply the goods. The tracking number is false but I managed to trace it to China.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








