If you try to pay your renewal online in advance of the renewal date and you enter your card details wrong once, it blocks future payments for 24 hours. I contacted customer support in the interim but... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide. We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
Allianz House, Elm Park, Merrion road, D04Y6Y6, Dublin, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very simple and straightforward application process, with no glitches and no further requests. Best rate for 20 year old male, very happy with everything.
Customer Service is appalling. The company seems to have moved their customer service overseas to India. The staff are untrained. You wait long enough to get through and then, the agents cannot answer basic questions, send you incorrect information and you have to start all over again. God help me if I have to ever make a claim. I was penalised for having a windscreen claim in 2024 with a completely different insurer where my windscreen was covered in that policy. What business is that of Allianz and why did they charge me more for a claim that was absolutely nothing to do with them. I mentioned it on the call with one of the agents and she proceeded to tell me that it was only to record it on my current policy but not that I would be penalised for it on a totally new company/policy. Who is regulating this company?? They are not doing a very good job. Everything is like Ryanair, building the policy from a base price and by the time you end, you are charged nearly 80 euros more for items which should be standard. There is no discounts for people with clean licences, no penalty points or actual claims outside of windscreen.
Best insurance ever good costumer service
it's was quick and easy for me to get the quote
I am married like many other people. The design of web site is not designed for couples to want to each have their car in own name but pay from shared bank account. Let me explain: Two cars. One in my wife's name. I have a PET policy in my dog's name. Two house policies. Five policies. Multi policy discount. We are required by Allianz to pay all on My Allianz, however one of car policies, hers, is listed but without docs or method to pay. The Pet Policy in my Dogs name is included but my wife's car is not. This deficiency in design of website puts pressure on us to put both cars under the name of one of us. This gives me a bad taste of patriarchy being encouraged by Allianz. Dogs treated better than wife!

Reply from Allianz Ireland
IT WILL NOT ACCEPT MY VISA CARD DESPITE ALL CORRECT

Reply from Allianz Ireland
Really difficult, inconvenient and time consuming process of transferring no claim bonus from other European Country. Even if you've meet all the requirements. Really strange procedures for other side. Price was good, hope it'll not change after verification.

Reply from Allianz Ireland
So easy and fast quick reply and easy to navigate through the website
I have a pet insurance.
Ask for the details of the policy because many things are written to be covered by the insurance and actually are not.
Customer service - the worst ever! Most of the people do not speak English well, it is impossible to understand what they are saying, they have no information and are very rude.
Maximum praise for Annemarie from the claims department - a wonderful girl, explained everything well, very kind and helpful.
didnt receive email to renew password.
Wasnt in my spam either.

Reply from Allianz Ireland
Good website. Very competitive price for Home Insurance. Very satisfied.
the fact that the quote is for 65 days means you are in no rush to get it done and everything was explained perfectly thank you
It was a nice experience ,Allianz team member was amazing with whom i spoke she explained all in detail and best way!
Extremely easy online process, got a quote and set up insurance policy in less than ten minutes.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.