All Home Repairs 24/7 Reviews 898

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 775 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and the professionalism of the staff. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. The customer service is often described as exceptional, with many people appreciating the quick responses and clear communication from agents who arrange everything efficiently. Reviewers are particularly impressed with the prompt arrival of engineers and the efficient, professional manner in which problems are diagnosed and resolved. However, some customers also noted concerns regarding pricing, feeling that the costs were sometimes high, especially for emergency services or when compared to direct tradesmen. Additionally, a few people experienced issues with contact and communication, including difficulties reaching the company, engineers being late or going to the wrong address, and in some cases, engineers not completing work as expected.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt responses and efficient... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that many agents were helpful,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the pricing fair,... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem with a drain which turned out to be a crushed pipe, Steve from Jones Plumbing and Drainage who came out and had spent the last three days including his day off sorting the problem.... See more

Company replied

Rated 5 out of 5 stars

The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Saturday morning and needing fast turnaround - done. Handled my minor panic - done. Mohammed super efficient and explained it all as he went along - done. Th... See more

Company replied

Rated 5 out of 5 stars

Wonderfull easy and reliable service. I had a tenant with a drain blockage which was fixed within one and a half hour after I first called. The pricing is fair and reasonable and the plan for GBP 15 p... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Phoned up on a Sunday

Phoned up on a Sunday, Lewis Chapple turned up on time did a great job fixed the problem within ten minutes he was very polite and left everything clean and tidy would definitely use again thank you so much

3 May 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear we could respond quickly on a Sunday and that Lewis Chapple arrived on time and got the issue sorted so efficiently. It’s great to know he was polite, professional, and left everything clean and tidy — exactly the standard we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Lewis — he’ll be really pleased to hear it!

Thanks again for your support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Responsive and Professional

Polite, professional, very responsive - came out on a Saturday afternoon at very short notice and fixed the urgent problem. Also did a thorough check of the rest of the drainage system to ensure there were no other issues.

2 May 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear we could respond quickly on a Saturday afternoon and get your urgent issue resolved without delay. It’s great to know the engineer was polite, professional, and took the extra time to carry out a thorough check of your drainage system to make sure everything was in good working order.

That level of care and attention is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Dorjan of Duka Drainage services came…

Dorjan of Duka Drainage services came all the way from London at night - leaving the party for his newborn daughter. He messaged me to let me know when he would arrive and quickly and efficiently sorted the problem. Friendly, expert service I would definitely use again AHR. Fantastic

3 May 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re incredibly grateful to hear about the dedication shown by Dorjan — going above and beyond like that, especially in such personal circumstances, really highlights the commitment our engineers have to helping customers when they need it most.

It’s great to know he kept you informed, arrived as promised, and resolved the issue quickly and efficiently, all while providing a friendly and professional service.

We’ll be sure to pass your kind words on to Dorjan — he’ll be absolutely delighted to hear this!

Thank you again for your support and recommendation — it means a lot to the whole team at All Home Repairs 24/7. We’re always here whenever you need us!

Rated 5 out of 5 stars

Jones plumbing and drainage

Jones plumbing and drainage, Steven and Liam were fabulous today. Got the job done and completed. Both very friendly and reliable. Recommended 👍

1 May 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear Steven and Liam from Jones Plumbing and Drainage provided such a great service and got everything sorted for you. It’s great to know they were both friendly and reliable — exactly the standard we aim for at All Home Repairs 24/7.

We’ll be sure to pass your feedback on to them — they’ll be really pleased to hear it!

Thanks again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Unblocking of an outside drain

Booking was easy & quickly organised
The plumber arrived within the 3 hour window
He was polite, explained what he was doing as he went along
He was very thorough in his work making sure that all the drains were flowing- not just the one he had unblocked
Would highly recommend
Thankyou!

29 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re delighted to hear the booking process was quick and straightforward, and that the plumber arrived within the expected time window. It’s great to know he took the time to explain everything clearly and carried out a thorough job, making sure all your drains were flowing properly — not just the one affected.

That level of care and attention to detail is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Fast response

Fast response, constant contact throughout the process, shower issue sorted.

Turns out it's pulling too much power and the cabling wasn't designed for the 9.5kw shower.

28 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you were happy with the fast response and consistent communication throughout the process. It’s great to know the issue with your shower was properly identified and explained, so you now have a clear understanding of the cause.

Providing quick, reliable service along with clear explanations is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Efficient & respectful

Aamir came to our property when we were at our wits end, having been let down by other plumbers numerous times.
Aamir got straight to work. He fully explained the problem & what he planned to do to rectify & repair.
Aamir was extremely polite, respectful of us & our home, he was patient, tidy & efficient.
We were so impressed by the service from start to finish & the efficiency of the call handler who initially took the emergency call.

29 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re really sorry to hear you’d been let down by others, but we’re so pleased Aamir was able to step in and get things sorted for you when you needed it most. It’s great to know he took the time to clearly explain the issue and the solution, while working in a polite, respectful, and efficient way.

We’re also delighted to hear our call handling team made a strong first impression — providing a smooth and supportive experience from that very first contact is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Aamir and the team — they’ll be absolutely delighted!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 1 out of 5 stars

Threatened, extorted and my keys were not returned

I agreed a price of £140 over the phone for a small leak near a radiator. The plumber failed to attend on the Friday as arranged, and only came after I chased, attending the following Monday.

After completing the work, the plumber (Mark) demanded immediate payment and became aggressive, stating he would continue charging by the hour until payment was made. I explained I was working and would pay later that same day.

He then refused to return my house keys and disputed the agreed price, demanding an additional £40 on top of what had already been agreed. I felt pressured into resolving the situation due to him retaining access to my property.

I have now paid the full amount requested, but my keys have still not been returned.

This experience involved missed appointments, aggressive behaviour, and the withholding of my property. I would strongly advise others to exercise caution.

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Hi,

We’re sorry to read your review, however we must strongly dispute the account you’ve provided.

From our records and discussions with the engineer, all interactions were carried out in a professional and respectful manner. The works were completed to a high standard, and the issue you called about was resolved.

Payment for the job was due on completion, as agreed during the initial phone call. Our engineer experienced difficulty receiving payment, which is why follow-up conversations took place. At no point was any threatening or aggressive behaviour reported from our side.

With regards to pricing, the amount charged was in line with what was agreed. Despite this, we did speak with the engineer about reducing the cost for you as a gesture of goodwill.

We take all feedback seriously, but we do not accept claims that misrepresent the situation.

If you would like to discuss this further, please contact us directly and we will be happy to review it with you.

Kind regards,
All Home Repairs

Rated 5 out of 5 stars

Had a leak in bathroom

Had a leak in bathroom and toilet waste coming in. Called and spoke to josh and had an engineer same day. The plumber was professional polite talked me through any extras needed to complete the works and not only fixed the issue in a timely manner but left bathroom immaculately clean as if nothing ever happened. Highly recommend this company and high praise to the engineer that came out 😄

29 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Josh was able to get everything arranged quickly and that an engineer was with you the same day. It’s great to know the plumber was professional, polite, and kept you fully informed throughout, making sure everything was completed properly.

We’re especially pleased to hear your bathroom was left spotless — that attention to detail is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Josh and the engineer — they’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

I called on the Tuesday and the team…

I called on the Tuesday and the team was very helpful and by the next morning an engineer had been and the problem was solved👍🏼

29 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear the team were helpful from your initial call and that we were able to get an engineer out the very next morning to resolve the issue quickly.

Providing a fast, smooth, and reliable service is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Washing machine install

Used the service as a retailer could not install a washing machine that i had brought. After phoning all home repairs, they were able to install my washing machine after a couple of hours and also fix my sink which had been leaking. I would definitely use them again

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate you taking the time to share your experience!

We’re delighted to hear we could step in when the retailer couldn’t assist and get your washing machine installed so quickly. It’s great to know the team also managed to fix your leaking sink at the same time — going the extra mile like that is exactly what we aim for at All Home Repairs 24/7.

Providing fast, reliable, and hassle-free service is our priority, so your feedback means a lot to us.

Thank you again for your support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Sorted the problem very quickly and…

Sorted the problem very quickly and identified the cause for future prevention

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear the issue was resolved quickly and that the cause was clearly identified to help prevent it happening again. That proactive approach is exactly what we aim for at All Home Repairs 24/7.

Your feedback means a lot to the team, and we’re really glad we could help.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Emergency plumber for broken kitchen…

Emergency plumber for broken kitchen tap.
Operator was friendly efficient and great communication.
Plumber was prompt , friendly and professional.

26 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you had a positive experience from start to finish, with our operator providing friendly and efficient communication, and the plumber arriving promptly and delivering a professional service.

Providing fast, reliable support in emergency situations is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the team.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 4 out of 5 stars

I had a blocked drain outside

I had a blocked drain outside. I rang in the morning and was dealt with cheerfully and efficiently by Mia and she arranged for someone to come that afternoon. They arrived when they said they would and cleared the blockage within 15 minutes. Cheerful friendly three blokes. So, excellent service, BUT it cost me £360 which seemed a lot to me.

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your 4⭐ review — we really appreciate you taking the time to share your feedback!

We’re pleased to hear Mia looked after you so well and that everything was arranged quickly and efficiently. It’s great to know the team arrived as promised, got the blockage cleared in such a short time, and provided a friendly, positive experience.

We also appreciate your honest comments — feedback like this is important to us as we continue to improve and refine our service.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Proficient, professional and cost effective

Daisy, the call handler, took all relevant information and explained the process and costs clearly.
The plumber sent promptly identified the problem and repaired it with ease. (Leaking connector to the outdoor tap) Thank you.

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Daisy provided clear and helpful support from the start, taking all the right information and explaining everything clearly. It’s great to know the plumber was able to attend promptly, identify the issue, and repair it efficiently.

Providing a smooth, professional, and reliable service is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Daisy and the engineer — they’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

I would like to say a big Thankyou to…

I would like to say a big Thankyou to Mia who dealt with the problem professionally. Also to our emergency plumber who was a godsend . He was very polite and friendly. I would recommend . Thanks Jane

25 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your wonderful 5⭐ review, Jane — we truly appreciate your kind words!

We’re delighted to hear Mia looked after you so professionally and that your emergency plumber was such a great help when you needed it most. It’s fantastic to know he made a positive impression with his polite and friendly approach.

Providing supportive, reliable service in urgent situations is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Mia and the engineer — they’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

friendly and quick!

The call handler Ben was friendly and seemed to geuinely emphathise and even called back to check all was well.
I had a burst pipe and a plumber came out very quickly and stopped the leak.
All round a good experience.

27 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear Ben provided such a friendly and empathetic service, and that he followed up to make sure everything was okay — that level of care is really important to us.

It’s also great to know the plumber arrived quickly and got the leak under control without delay. Providing fast, reassuring support in situations like that is exactly what we aim for at All Home Repairs 24/7.

Your feedback means a lot to the whole team, and we’re really glad you had a positive experience.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very prompt and great service

Very prompt and great service. He explained what the problem was, and how he fixed it.
Very pleasant and happy chappie!

28 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you were happy with the prompt service and that everything was explained clearly, so you knew exactly what the issue was and how it was fixed.

It’s great to know the engineer made the experience a positive one too — that friendly, professional approach is exactly what we aim for at All Home Repairs 24/7.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

From first contact with Mia on the…

From first contact with Mia on the phone to the professional team that turned up.

23 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you had a great experience from your first contact with Mia through to the professional team attending your property. Providing a smooth, reliable service from start to finish is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your feedback on to Mia and the team — they’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Washing machine leak on Easter sunday

We had a leak that ended up Cushing water all over our utility floor on Easter Sunday. We called home repairs who were helpful and reassuring and helped us turn the water off (only moved in recently and water stop was not where expected!) they sent Graham out who arrived within an hour and found the source of the issue. He was friendly helpful and felt like nothing was too much trouble. Lovely fella and he was also able to fix the leak! Great service and would def recommend

5 April 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We know how stressful something like that can be, especially on Easter Sunday and in a new home, so we’re really pleased we could help guide you through turning the water off and get everything under control quickly.

It’s great to hear Graham arrived within the hour, found the source of the issue, and got it fixed for you. We’re especially pleased to know he made you feel at ease and that nothing was too much trouble — that’s exactly the level of service we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Graham — he’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us!

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