All Home Repairs 24/7 Reviews 

1,096
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 913 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, professionalism, and quick resolution of issues, often noting that problems were sorted out promptly and effectively. Many people highlight the staff and customer service for being incredibly polite, helpful, and reassuring, with agents and engineers explaining everything clearly and providing excellent support. However, some customers also noted concerns regarding pricing, feeling that costs were steep or that additional charges were unexpected after initial quotes. A few other people also felt that the company acted as an expensive middleman, sometimes not accurately reflecting their role or failing to follow up on service requests.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing frustration over... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Woke last Tuesday to find our 2 downstair loos blocked almost to overflowing. Rang AHR24/7 and was in contact with a drainage operative within the half hour. By late morning our drains were clear wi... See more

Company replied

Rated 5 out of 5 stars

We needed an emergency fix to a leaking shower - Soliu was just amazing! He was so incredibly polite and efficient - not only fixed the problem but made sure we were 100% happy with the work an... See more

Company replied

Rated 5 out of 5 stars

Done a well done job, very caring professional and focused. Gas engineer 👷 a man from siria can’t remember his name lovely guy and very kind person and honest in his job. I recommend to anyone that’s... See more

Company replied

Rated 5 out of 5 stars

Was looked after very well by Ben he reassured me and sympathise in a practical, friendly and non judgemental way. He located a professional who solved the issue and was as reassuring and friendly as... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,096)

948 reviews in the last 12 months

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Rated 5 out of 5 stars

Great fast service

11 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you were happy with the fast service provided.

Providing quick, reliable support with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 1 out of 5 stars

All home repairs rip off

Called for an electrician from all home repairs, I was told it was £130 and after the electrician came out I was then told I had to pay another £130 to the company the electrician works for, they was unaware that all home repairs take £130 off the customer and then charge the customer another £130 for call out.

The company used was elecsoluk and I would highly recommend them, just don't use all homes repairs.

Just a rip off.

5 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your review.

We are sorry that you feel this way, however we do not agree with the information presented.

During the initial booking call, we clearly explain that there is an initial payment payable to All Home Repairs to arrange the booking, triage the issue and secure an engineer. We also explain that any on-site labour charges are payable directly to the attending engineer for the works carried out.

This is the same process that is explained to all of our customers, and the vast majority fully understand and are happy with the arrangement before proceeding with a booking.

We do not believe there was any lack of transparency regarding the pricing structure in this case, and we are pleased to hear that you were happy with the service provided by the attending engineer.

Kind regards,

All Home Repairs

Rated 5 out of 5 stars

Service was quick and painless to use.

Service was quick and painless to use.
Phone operator Alex was pleasant and professional throughout and I would consider him a company asset. The two engineers who arrived at my property Chris and Stephan?/Sebastian? Were both efficient and polite also.

Besides the required costs of the service which is always a sting. It was a top service overall.

11 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share such detailed feedback!

We’re delighted to hear the whole process was quick and painless and that Alex provided such a pleasant and professional experience throughout. We’ll certainly pass on your kind words — feedback like this means a huge amount to our team.

It’s also fantastic to know Chris and his colleague were efficient, polite, and provided a high standard of service during the visit.

We completely understand that unexpected repair costs are never welcome, but we’re pleased to hear you felt the overall service and support provided good value and delivered the outcome you needed.

Providing fast, professional service with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to everyone involved.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 1 out of 5 stars

I required a plumber for a leaking pipe…

I required a plumber for a leaking pipe at my 90year mum's house. They originally quoted me £360 which reduced quickly to £180. I paid £90 up front with the additional £90 to be paid directly to the plumber. They gave me a window from 6pm to 9pm. 8.30 I called them and was told that he would be there for 9pm. I then had a call at 9pm from them saying plumber was stuck in traffic and would be there in 30mins. 10pm no sign of plumber and could not contact the company. I managed to track down the designated plumber at 10.30 who had already told the company that he was on another job and would be another hour.
I cancelled the plumber and had to turn the water off from the mains outside.
My 90year mum was still up and extremely stressed until 11pm!!
I do not appreciate being lied too and no consideration given to the elderly! Thank god I was there to manage this mess and stress you caused by not being honest!!
I will say they refunded me the £90 the following morning.
Will not be using this company again!

9 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your review.

Firstly, we would like to apologise for the delay caused by the attending engineer and the inconvenience this caused both yourself and your mother.

Unfortunately, on this occasion our engineer was delayed on a previous emergency job and was unable to arrive within the promised time frame. We completely understand your frustration, particularly given your mother's age and the stress the situation caused.

As we were unable to fulfil the attendance within the agreed time, we took responsibility for this and issued a full refund of the £90 initial payment the following morning.

We are pleased that the immediate situation was managed safely, and once again we apologise for the inconvenience caused.

Kind regards,

All Home Repairs

Rated 5 out of 5 stars

Highly Recommend AHR 24/7

I recently contacted AHR 24/7 for an external drainage issue and was extremely impressed with the service I received. Holly, the call handler, was friendly, professional, and incredibly helpful throughout the entire process. She took the time to answer all of my questions and concerns clearly, putting my mind at ease and ensuring I understood everything I needed to know. Holly went above and beyond to provide a positive experience.

At approx. 9:30 pm the night of the call I had the drainage call out organised for 8 am the following morning.

I would highly recommend this company to anyone in need of drainage services or any other home services.

Thank you for the support.

4 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate you taking the time to share such detailed feedback!

We’re delighted to hear Holly provided such a friendly, professional, and helpful experience throughout the entire process. Taking the time to answer questions, address concerns, and ensure customers feel informed and reassured is exactly the level of service we strive to provide.

It’s fantastic to know that after contacting us at around 9:30pm, we were able to arrange a drainage engineer for 8:00am the following morning. We understand how important a quick response can be when dealing with drainage issues, and we're pleased we could help.

Your comments about Holly going above and beyond mean a huge amount to us, and we’ll be sure to pass your wonderful feedback on to her — she’ll be absolutely delighted to hear it.

Providing fast, reliable home repair services with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Emergency repair fixed on same day

Once we found all home repairs, they were so helpful. A little frustrated on communications, which could be improved with updates on planned arrival. However as an emergency call out they came the same day, the Friday before the weekend. Leak fixed and explained why?

5 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your feedback!

We’re delighted to hear that once you found All Home Repairs 24/7, the team were able to help quickly and arrange for your emergency repair to be completed on the same day, especially on a Friday before the weekend.

It’s great to know the leak was successfully fixed and that the engineer took the time to explain what had caused the issue, helping give you peace of mind moving forward.

We also appreciate your comments regarding arrival updates and communication. Feedback like this is invaluable and helps us continue improving the service we provide.

Providing fast emergency support with professional workmanship and helpful customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Leakage of water connector under kitchen sink

Thanks for your assistance in our water leak problem . Your appointed plumber fix all the water leak and reasonable to replace new parts from the old water valves and pipe, also simplified the water pipe's path before therewere several unused pipes connected .

8 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear the plumber was able to successfully resolve the water leak under your kitchen sink and provide a lasting solution by replacing the worn valves and pipework where required.

It’s also great to know the plumbing system was improved by simplifying the pipework and removing unnecessary connections, helping to leave everything in a better condition than before.

Providing professional workmanship, practical solutions, and reliable customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Excellent customer service from Marcus

Excellent customer service from Marcus. It’s was a very stressful time with the leak from our water tank but he stayed calm and collected. Got a very capable plumber out to us within an hour, who sorted everything thing out. Thank so much

9 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We know how stressful a water tank leak can be, so we’re delighted to hear Marcus was able to remain calm, reassuring, and professional throughout the process, helping to put your mind at ease during a difficult situation.

It’s also fantastic to know we were able to arrange for a capable plumber to attend within the hour and get everything sorted quickly and efficiently for you.

Providing fast emergency support with excellent customer care and reliable engineers is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to Marcus and the attending plumber — they’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Outdoor drain blockage

I was having a problem with the outside drain at the front of the house, it wasn’t draining quickly enough in heavy rains causing pooling.
Team contacted me when they were 10 minutes away, on arrival I described the problem and they set to work clearing years of accumulated foliage both by hand and mechanically.
While actual proof of success will have to wait until the next downpour the team were confident that the congestion had been cleared and I should not experience any further problems.
All told I’m happy with the service I received.

4 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share such detailed feedback!

We’re delighted to hear the team kept you informed before arrival and quickly got to work investigating the drainage issue at your property.

It’s great to know that years of accumulated foliage and debris were identified and cleared using both manual and mechanical methods to help restore proper drainage and prevent future pooling during heavy rainfall.

While we appreciate the true test will come during the next spell of bad weather, we’re pleased the team were able to thoroughly clear the congestion and leave you feeling confident about the outcome.

Providing professional, reliable service with clear communication and practical solutions is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Highly recommended

Allen came on time, was very clear about how he would do the job, good repair, very neat worker and polite too. Will use him again. Highly recommended

11 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Allen arrived on time, clearly explained the work he was carrying out, and completed the repair to a high standard.

It’s also wonderful to know his professionalism, tidiness, and polite manner stood out during the visit. Providing reliable workmanship with excellent customer care is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your amazing feedback on to Allen — he’ll be absolutely delighted to hear it!

Thank you again for your recommendation and support. We look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

What a great service from start to…

What a great service from start to finish. Excellent service on the phone. You pay a fee then you pay £80 an hour for the plumber and the plumber that was sent was Rasib and he was amazing, telling us what we needed and that that would cost us extra which was understandable. He plumbed in the washing machine and dishwasher and he checked both by running a cycle on them to make sure there was no leaks and asked us also to inspect the work which was outstanding. Can’t thank him enough for the work he carried out which was 100% perfect and was completed within the hour. Thanks again Rasib 👍

10 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate you taking the time to share such detailed feedback!

We’re delighted to hear you had a great experience from start to finish and that the service provided over the phone was helpful and professional.

It’s fantastic to know Rasib delivered such an outstanding service. Taking the time to clearly explain the work required, discuss any additional costs beforehand, and ensure everything was completed correctly is exactly the level of professionalism we strive for.

We’re especially pleased to hear he not only installed the washing machine and dishwasher but also thoroughly tested both appliances, checked for leaks, and invited you to inspect the completed work for complete peace of mind.

Providing high-quality workmanship, clear communication, and excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to Rasib — he’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us! 👍

Rated 4 out of 5 stars

Had a good experience and Maisy was…

Had a good experience and Maisy was lovely on the phone. Explained everything well and was consistent in communication and was patient going back and forth.
Stee gave a great service. Was quick on the job and completed it in around 20 minutes.

Reason for not giving five stars was that I felt the price was very steep considering the job took such a short amount of time.

9 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your 4⭐ review — we really appreciate you taking the time to share your feedback!

We’re delighted to hear you had a good experience and that Maisy was lovely to deal with on the phone. It’s great to know she explained everything clearly, maintained consistent communication throughout, and was patient while helping you arrange the job.

We’re also pleased to hear Stee provided a great service, arrived promptly, and completed the work efficiently.

We do appreciate your comments regarding pricing and understand that when a job is resolved quickly, the cost can sometimes feel disproportionate to the time spent on site. Our pricing reflects not only the time taken to complete the work, but also the availability, expertise, equipment, travel, and ability to respond quickly when assistance is needed.

Providing clear communication, reliable service, and professional workmanship is exactly what we aim for at All Home Repairs 24/7, and your feedback is genuinely appreciated.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Quick and efficient

Macey was cheerful and friendly and absolutely but me at ease. Kevin was fab, he cleared the drain and did the CCTV survey with no fuss or mess. Gave lots of excellent advice too. Thanks guys

10 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Macey was cheerful, friendly, and helped put you at ease from the very beginning. We know drainage issues can be stressful, so it’s wonderful to hear you felt reassured throughout the process.

It’s also fantastic to know Kevin provided such a professional service, clearing the drain and completing the CCTV survey efficiently, with no fuss or mess. We’re especially pleased that his advice and guidance were helpful as well.

Providing quick, reliable service with excellent customer care and professional engineers is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to both Macey and Kevin — they’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very helpful.

Mohammed was kind, helpful and very thorough.
He didn't leave until he checked that everything was working as it should, even though it was quite late!
Thank you Mohammed.

9 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Mohammed provided such a kind, helpful, and thorough service throughout the visit.

It’s especially wonderful to know he took the time to make sure everything was working exactly as it should before leaving, even though it was getting late. That level of dedication and attention to detail is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your amazing feedback on to Mohammed — he’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Quick response and great service

Quick response and great service. Would most certainly recommend. Issue was not straight forward but diagnosed and sorted professionally.

9 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you received a quick response and great service and that the issue was diagnosed and resolved professionally.

It’s especially pleasing to know that even though the fault wasn’t straightforward, the engineer was able to identify the cause and get everything sorted efficiently. Tackling more complex problems with a thorough and professional approach is exactly what we aim for at All Home Repairs 24/7.

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 1 out of 5 stars

Basically I’ve put in a complaint last…

Basically I’ve put in a complaint last week no one got back to me I said for you guys to tell the Plummer to come after 3 as I was at work until 2.30
Then Plummer rang me to say be there at 7.30
In morning my wife had to go home lose 2 hours pay as works in a school and no one got back to me about the complaint the Plummer was brillant want his fault at all he got told between 7 and 10
For the job they guy I spoke to on phone said I’d already spoke
To him which I didn’t never spoke to him in my life so I wasn’t happy with company but Plummer absolutely
Brillant who got sent out

5 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your feedback.

Firstly, we are sorry that you feel your complaint was not responded to.

From what you have explained, we understand that you requested for the plumber to attend after 3pm as you were at work until 2:30pm. We also understand that this information was unfortunately not communicated correctly, resulting in your wife having to leave work and lose two hours' pay.

We are pleased to hear that the plumber himself was brilliant and that the issue was not caused by him. From our understanding, he attended within the time slot that had been provided to him and carried out his role professionally.

We apologise for any miscommunication from our office and for the inconvenience this caused you and your family.

Kind regards,

All Home Repairs

Rated 5 out of 5 stars

Home Repair

Plenty of communication, Alex who dealt with my issue, was very helpful and knowledgeable. Highly recommend this company.

3 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you received plenty of communication throughout the process and that Alex was so helpful and knowledgeable while dealing with your issue.

Providing clear communication, expert guidance, and excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to Alex — he’ll be absolutely delighted to hear it!

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Quick and efficient

They answered quickly, understood out situation and had someone at the house pretty much within 30 minutes.

4 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear your call was answered quickly, that the team understood your situation straight away, and that we were able to arrange for someone to attend within around 30 minutes.

Providing fast, efficient support when customers need it most is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, we needed an emergency plumber due to a burst internal pipe. They were so professional, set up a whatsapp chat so we could send pictures in order for the plumber to be ahead of the job before even arriving. Daisy who took the call could not have been more helpful and precise, did exactly what was said, kept in contact throughout. Simply cannot fault the service and Daisy and the Plumber Pete are a credit to AHR.

5 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate you taking the time to share such detailed feedback!

We know how stressful a burst internal pipe can be, so we’re delighted to hear the team was able to respond quickly and professionally when you needed help most.

It’s fantastic to know that the WhatsApp support helped streamline the process by allowing photos to be shared before attendance, ensuring the plumber was well prepared before arriving on site.

We’re especially pleased to hear Daisy provided such an exceptional experience. Clear communication, attention to detail, and keeping customers updated throughout are exactly the standards we strive for, and we’ll be sure to pass your wonderful feedback on to her.

It’s also great to know Pete provided the professional service needed to get the issue resolved efficiently.

Providing fast emergency support with excellent communication and experienced engineers is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to both Daisy and Pete — they’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Alex was good at communicating and…

Alex was good at communicating and organising and Lewis was very helpful and diagnosed problem efficiently

5 June 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Alex provided great communication and organisation throughout the process and that Lewis was able to diagnose the problem efficiently and provide such a helpful service.

Providing clear communication alongside professional and reliable workmanship is exactly what we aim for at All Home Repairs 24/7, so your feedback means a huge amount to the whole team.

We’ll be sure to pass your amazing feedback on to both Alex and Lewis — they’ll be absolutely delighted to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

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