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Rated 5 out of 5 stars

Have used Allavsoft for some time and have found it reliable and fast Certainly not as clunky as some others The couple of times there has been a glitch, the Allav team have replied back very... See more

Rated 5 out of 5 stars

I am with accounting background, no multimedia expertise and never expected that I can use allavsoft so often because it is simply & fast for non-prof like me without special knowledge on softwa... See more

Rated 5 out of 5 stars

Ever since "Keepvid" caved to DMCA pressure, this is the must-have program for video downloading. Although some websites are a little stubborn, and their videos are hosted in elusive domains. You may... See more

Rated 1 out of 5 stars

Repeatedly fails to facilitate downloads from specific sites. Web search states Allavsoft is suitable for downloading from most popular sites. It is not. Updated regularly but fails to address basic... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Free download the Allavsoft to download and convert video and audio to any format on Mac or Windows.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

313 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly recommended

Constantly they update the software, which can be frustrating, means that it continues to be able to be used on sites that try to make it harder for you to capture their videos. I've used it lots and it is very reliable. Highly recommended!

4 June 2023
Unprompted review
Rated 5 out of 5 stars

The best

The best. Already got my money back I would have spent on Spotify and now I’m just saving extra $.

20 May 2023
Unprompted review
Rated 4 out of 5 stars

Not for me but great support

I needed the software to download my spotify playlist to my mp3 player. Sadly, I couldn't get it to work. I couldn't work out what exactly the problem was, yet I'm still happy to give a four-star rating as I found the Allavsoft tech support super helpful and very responsive. They responded to my messages pretty much right away (on a weekend!) and tried their best to sort it out. When it became clear that something wasn't compatible, my subscription was refunded within days and no hassle.

19 May 2023
Unprompted review
Rated 1 out of 5 stars

Tried multiple times to convert…

Tried multiple times to convert specified files and the software refused to do it. Then tried to get a refund and they refused to honor it. Stay away! -- To update I tried for weeks to get a refund from them when I placed the order. And kept getting roadblocks every time. This was multiple years ago.

30 April 2023
Unprompted review
Allavsoft logo

Reply from Allavsoft

Latest reply:
What is your order number or the email address you used when you bought our Allavsoft, you may also provided it here, then we will check your order status and process the refund if your order is within 1 month of the purchase.

Original reply:
Please provide your order number or the email address you used when you bought our Allavsoft to support@allavsoft.com and also provide the reason for the refund in detail.
Then we will process the refund if your order is within 1 month of the purchase.

Rated 5 out of 5 stars

Works great

Works great, the only application I have found to download from Australian Free to air streaming services. The ability to download an entire series with one link is a great addition

9 May 2023
Unprompted review
Rated 4 out of 5 stars

The application will no longer update…

The application will no longer update as it keeps giving me an error message "DeleteFile Failed; Code 5, Access is Denied." Two different emails were forwarded to their support and each time Allavsoft stated they would respond within a certain period. Nothing to date.
05/11/2023
The problem has been resolved to my satisfaction.

19 April 2023
Unprompted review
Allavsoft logo

Reply from Allavsoft

Dear Customer,
Do you mean you have not received our reply within 1 day?
Please check your spam folder or try to use another email address to contact us again.
We reply all of our customers' letter within 1 day. Please do not update within Allavsoft, please directly download the free trial version from our official website, and the free trial version is the latest updated version. Then your license key will work on the free trial version if your license key is still active.

Rated 3 out of 5 stars

Crashing after update

Crashes on MacOs after start (after update). Before working fine. Support is responsive but doesn't get the problem

20 April 2023
Unprompted review
Allavsoft logo

Reply from Allavsoft

Have you installed any anti virus software which may prevent installing or downloading?
Please check if there is enough space on your computer especially on that output location.
Please do not set your external hard drive as output location.

Rated 1 out of 5 stars

Unable to convert Spotify Files

Unfortunately after having this product for a few years I'm no longer able to convert Spotify songs to mp3. I've had issues in the past which have been resolved but after paying and renewing my license I'm not able to convert any Spotify files which is the sole reason I bought this product. I've sent an email to support and I haven't received a response.

31 March 2023
Unprompted review
Allavsoft logo

Reply from Allavsoft

Dear Customer,
Spotify is still supported.
We reply all of our customers' letter within 1 day.
If you have not receive our reply, please check your spam folder or try to use another email to contact us.
Please provide your order number or the email address you used when you bought our Allavsoft to support@allavsoft.com, then we will send you Spotify supported version.

Rated 5 out of 5 stars

Best youtube and spotify downloader

This is the only program I could find where I could easily download videos from youtube of best quality and songs from spotify. Moreover it has a built in conversion tools that can be set on automatic basis, so that you just press download and then receive the files in format you need. That is actually more than needed for me. So strongly advise, the program is definitely worth its cost

19 March 2023
Unprompted review
Rated 5 out of 5 stars

It Made my life easier

Such a great software. I can't really stress enough on how it just made my life several times easier.
Now I can download full playlists almost effortlessly.
And their have a great customer service, replying quickly to customer emails.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Must buy.

I use this a lot and it's amazingly good.
Recently I asked for support and their support staff is quick and sort the issue out at once. Really impressive.

22 March 2023
Unprompted review
Rated 3 out of 5 stars

Can't download from YouTube; Allavsoft asks for password

I am on Windows 11. When I try to download a video from YouTube, the software asks me for a password in a pop-up window. It says, "Site: youtube" and under that it has a field for an email, and another field for a password.

How do we fix this?

9 March 2023
Unprompted review
Allavsoft logo

Reply from Allavsoft

Dear Customer,
Have you contact our support to get the YouTube supported version?
YouTube has updated, luckily we have found the solution.
Please contact support@allavsoft.com and provide your order number or the email address you used when you bought our Allavsoft.
Then we will send you the YouTube supported version.
There is no need to enter the log in information if you can watch the video online without log in. The YouTube supported version does not pop up the log in information.

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