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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet Shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Was great at first

Was great at first, but now service is non existent, 5 days wait trying everything, but no fix set to factory, still not working, ask for advice, taking close to 12 hours for any response, really not worth it.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ve tried many companies

I’ve tried many companies, but Alibox is the best I’ve had. I’ve been with them for one year and haven’t had any issues. I highly recommend Alibox.

18 August 2024
Unprompted review
Rated 4 out of 5 stars

Been with AliboxTv for many years

Been with AliboxTv for many years. Have no issues with tv being down. Customer service for most part is quick. Wish it was a bit cheaper in comparison to some others. Overall very happy with the company and would recommend

9 August 2025
Unprompted review
Rated 5 out of 5 stars

I'm using AliboxTV for years

I'm using AliboxTV for years. Best IPTV provider, great experience. The streams are steady and reliable and I love having the choice of soundtracks and CC. I strongly recommand AloboxTV.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

We have 2 accounts with AliBoxTV and we…

We have 2 accounts with AliBoxTV and we have had them now for at least 2 years and I won’t ever go back to cable or use any other service. We have our choice of so many things to watch , it’s amazing . There is something for everyone and then some. The price is great too. I would highly recommend AliBox there customer service is awesome and quick too.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Very satisfy! Always got good services and quick answers from AliBoxTV, every things working great I recommend it

1 August 2025
Unprompted review
Rated 4 out of 5 stars

We have had Alibox for 8 months now

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and have had a spot of concern with the favorites disappearing, but all in all, so happy we made the decision to subscribe.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Alibox Review

i have used Alibox for more than 2 years and have never had an issue. Works great, price is right.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

The service is EXCELLENT

The service is Great. When you have a question, they reply so quickly and with efficiency.
I have been with them for more than 3 years. Very impressed.

I absolutely recommend.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

best decision to switch to Alibox TV

great ease of use, excellent customer service
at a tremendous value
I have been a user for over a year now and can honestly say, when it comes to streaming services, it was the best decision I ever made

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

We've been using alibox for a little less than a year. We've used different IPTV companies for years, switching out when they start going down or just not working great. So far alibox has been awesome, very easy to use, has lots of selection. And it's very easy to make payments and edit your account which is awesome! And customer service has been great so far.

26 July 2025
Unprompted review

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