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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet Shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ve been a loyal customer for over 5…

I’ve been a loyal customer for over 5 years and I couldn’t be more satisfied with the service. The team is always professional, reliable, and goes above and beyond to meet my needs. It’s rare to find this level of consistency and care nowadays. I highly recommend them to anyone looking for excellent service and peace of mind.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Very prompt responses on any issues that have occurred. Renewal information is very helpful in not ending up with interrupted service.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is unmatched

The customer service is unmatched, super responsive and friendly, never having to wait on hold on the phone, quick email support is awesome. I recommend this service to all my friends and family, you can’t beat the selection of movies and series, and with thousands of channels you can watch just about anything and everything. I’m never going back to cable or other services, been with AliBox for 3-4 years and this is where it’s at.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Countless choices of viewing…

Countless choices of viewing entertainment at a fraction of the cost of my old Cable supplier! I love how easy it is to navigate and comprise Favorites amongst the various channels.
This is BY FAR the best bang for your Buck!
And the Customer Service helps guide you through any challenges or issues.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Great selection of programs and the price is right. In the past I've had a few problems and the tech team handled the issue quickly and professionally. I been with Alibox for over 2 years now.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Game changer

AliBox TV has completely transformed my entertainment experience! The streaming quality is consistently high, and the range of content — from international channels to local favorites — is impressive. I love how easy the interface is to navigate, even for someone who’s not super tech-savvy. The service is reliable, affordable, and keeps getting better with updates. Highly recommend Alibox TV for anyone looking for a flexible and high-quality TV streaming option!

7 September 2025
Rated 5 out of 5 stars

Amazing Service!!!

Amazing Service!!!
Great everything! Have an issue, they are very quick to get back to you. Any questions just ask. No issues with the Services either! up to date and stable as ever!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I've had the alibox for over 5 years and am very happy with it. I have all the channels, movies and more. I only had an issue once and the representative was able to help me with the issue right away. The cost is much better than cable or satellite.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great channel selection for a fraction of the cost

I signed up for a subscription over a year ago now and now i can watch my favorite shows for a fraction of the cost i was previously paying. I have a much wider selection of channels to select from. I can now also watch shows that i liked in the past 24/7.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with my experience at…

I am very happy with my experience at Alibox TV. I have had it for nearly two years now. The quantity and quality of the programs are really great. They have an extensive repatoire of tv channels, movies and series.
Also the customer service is impeccable. Thank you.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Can’t beat the price. The staff respond quickly to emails. Good to deal with. Been with them for a couple years will renew again this year

29 August 2025
Unprompted review
Rated 5 out of 5 stars

An unbeatable deal for your TV

They have a great selection of Movies and Shows that are ever expanding with new releases. The price is unbeatable when compared to modern subscription services and Live TV packages. Anyone who watches TV should make the switch. I've been a happy customer for over 2 years now

28 August 2025
Unprompted review

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