Bad experience
Ordered a top in January 2025, nothing received, no response to my emails
Terrible service
Order #2977
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Ordered a top in January 2025, nothing received, no response to my emails
Terrible service
Order #2977
TLDR: wide choice, very responsive customer support, watch out for some out of stock items, will update later.
I stumbled upon this shop and decided to try buying some items off it. I bought 2 dresses. I wasn't sure on the size to get despite the size chart, because I have some "extreme" body proportions (try 89/63/105...), so I used the chat feature to get in touch with customer support. They were very responsive and helpful, even informing me of the model's body proportions (similar to mine) so I could get that same size.
After buying the 2 dresses, customer support contacted me on the chat to inform me that unfortunately one of them was out of stock, so I asked to exchange it with a different item of similar price. A couple others out of the options I chose were also out of stock, despite showing as available on the site, which is kind of inconvenient, but I settled on some trousers that I quite liked, so my order was modified.
I will update this review once I receive my order :)
UPDATE: the dress I received was absolutely gorgeous and flattering. I will probably buy again sometime
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