Alexandra Reviews 

11,300
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 386 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and comfortable to wear. Many appreciate the professional appearance of the clothing and the wide range of choices available, often finding the fit to be excellent and true to size. The delivery service is frequently highlighted as fast and efficient, with customers receiving their orders quickly and being kept informed of their status. However, some customers also noted issues with product sizing, finding items to be either too small or too large, and occasionally experienced poor stitching quality. There were also reports of incorrect orders being sent, slow delivery, and difficulties with returns and refunds, with some expressing dissatisfaction with the courier service used.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent material, durability,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and swift delivery, easy... See more

Order

Customers consistently note ambiguous experiences with ordering, with many finding the process easy and being... See more

Service

Customers had ambiguous experiences with service, with many praising the fantastic, quick, and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall it was good but the sizing was extremely difficult and if you order a size to fit what you know you are ,you are going to be very disappointed..they come up really small in the dresses and big... See more

Company replied

Rated 4 out of 5 stars

Good, quick service, notified how my order is going, when its dispatched, and when its been delivered. Only slight is that Customer service emails don't always get answered if you have a query, you h... See more

Company replied

Rated 4 out of 5 stars

Very happy with ordering and receiving the parcel I expected time sadly was not happy with the thing I ordered. As it wasn't right for me

Company replied

Rated 4 out of 5 stars

Material is a bit rough but after a few washes it softens a little. Need to make the unform more true to size for women as most of us have curves. Other than that, it's a reasonable price and arrived... See more

Company replied


Company details

  1. Uniform Store
  2. Clothing Store
  3. Work Clothes Store

Written by the company

Alexandra has been designing and manufacturing garments since 1854. From the part we played in the development of women’s workwear at the start of the 20th Century, right through to the development of modern protective workwear and suiting for just about every sector and business in the UK, to the solutions we now offer to millions of wearers across the world, Alexandra has remained true to our core principles - quality, good design and reliable service.

FREE delivery on all orders over £85 (ex vat)

30 Day Returns

30 Day Returns
All products manufactured by Alexandra. Established in 1854 - That’s 170+ years of expertise

Contact info

3.9

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(11,300)

356 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient ordering

Efficient ordering, good quality products

20 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the efficient ordering and quality of products.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Great service

Great service, nice and quick.

10 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the great service and it was nice and quick.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

I have used your services on and off…

I have used your services on and off for many years, which is why I used you again now

19 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear that you order from us.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Ordering was easy.

Ordering was easy.
Delivery was prompt and efficient

19 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the delivery was prompt and efficient.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good quality scrubs

17 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the quick delivery and good quality scrubs you received.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Easy

Easy ordering and timely delivery

5 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the ease of ordering and the timely delivery.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

The availability and the quality of…

The availability and the quality of garments

4 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the availability and quality of garments.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Nice and straightforward

Nice and straightforward supply for a new navy belt - first time in years I've worn my buckle!

4 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the nice and straight forward service you received.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

I dont usually wrote reviews but…

I dont usually wrote reviews but fantastic service fast delivery and the trousers are really light and comfortable.

15 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the fantastic service and fast delivery of your comfortable trousers.
Kind regards,
Alexandra Customer Care Team

Rated 4 out of 5 stars

Professional service easy to order…

Professional service easy to order items, good quality and prompt delivery.

4 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a review. We really appreciate your feedback and value your custom.
We are so glad to hear of the professional service you received with your order.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Fit excellent

Fit excellent

3 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the excellent fit of your uniform.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Ordering online

Was able to order what I wanted and it arrived quickly

2 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the your order arrived quickly and you were able to find what you wanted.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the good quality and lovely fit of your uniform.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Great easy website to use and fast…

Great easy website to use and fast delivery

13 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the great ease of website and fast delivery.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Exactly as described and quick delivery.

Exactly as described and quick delivery.

11 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the quick delivery and item was as described.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the quick delivery you received.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Great quality uniforms and scrubs

Great quality uniforms and scrubs. Comfortable to wear, durable and true to size. Fast delivery and excellent service. Very happy with my purchases and would definitely order again.

21 August 2025
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the fast delivery and quality of your uniform.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the excellent prompt service.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Everyone has said how smart they look…

Everyone has said how smart they look and more professional

29 May 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear you are pleased with your uniform looks smart and professional.
Kind regards,
Alexandra Customer Care Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, true to size

8 June 2026
Alexandra logo

Reply from Alexandra

Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear of the quick delivery and the item was true to size.
Kind regards,
Alexandra Customer Care Team

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