I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... See more
Company replied
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Following Fastway's shutdown and a phone call to Alensa, the team promptly sent me a new order of lenses as my original order was in transit back to them. I urgently needed the lenses and I received... See more
Company replied
Always fast and reliable. I switched having had a dreadful experience with my long-term provider and I’m so glad that bad experience drove me to find Alensa. I got a free hat when I ordered this time... See more
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I didn't receive an order from 1st December by Christmas, and whilst the issue was with the delivery company, the customer service in Alensa were excellent. They ensured a replacememt order was sent o... See more
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Company details
About Alensa.ie
Written by the company
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contact info
Dublin, Ireland
- +353818665717
- info@alensa.ie
- alensa.ie
4.6
Excellent
1K reviews
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Phone numbers not working... Not responding to messages, No explanation
Phone numbers not working, Not responding to emails / messages ... no answer Friday afternoon... closed Sat & Sun ( fair enough) Closed again on Monday 06.07.2026 for a Czech Bank holiday... Which is fine, just zero notification of it on Ireland facing website, UK or any other variant I tried ... so it's now day 5 of being unable to contact them re an issue I have for an order... It's slightly taking the P*** .... Definitely not using them again
7 July 2026
Unprompted review
Reply from Alensa.ie
Hello,
Thank you for reaching out and sharing your feedback. We understand your frustration regarding the communication delay over the last few days, especially while you are waiting to resolve an issue with your order.
To provide some context, our main customer support operations were closed over the weekend and on Monday, July 6th, in observance of a regional public holiday. We recognize that this holiday schedule was not clearly updated on our UK and Ireland websites, and we appreciate you bringing this communication gap to our attention so we can improve our international notifications moving forward.
Our teams are now back online and actively working through the backlog of inquiries. We want to make things right and get your order sorted out as quickly as possible.
Please reply here with your order number or send us a direct message with your contact details so we can locate your account and prioritize your request immediately.
Thank you for your patience.
Kind Regards,
Alensa Team
Safe as houses in a gated community
All good. Arrived quickly and as expected.
15 June 2026
Unprompted review
Reply from Alensa.ie
Hi Barry,
Thank you for your feedback!
Kind regards,
Alensa Team
Price for goods and Speed of delivery .
Price for goods and Speed of delivery .
Very good service.
11 June 2026
Reply from Alensa.ie
Thank you for the wonderful review!
We truly appreciate your support and can't wait to welcome you back next time.
atendeu todas minhas expectativas .a…
atendeu todas minhas expectativas .a entrega foi bem rápida tbm
16 June 2026
Reply from Alensa.ie
Ficamos muito felizes em saber disso! Nosso compromisso é garantir a melhor experiência e total agilidade na entrega. Agradecemos muito pela confiança e pela avaliação!
Great Service as always
Good products, good prices, extremely fast delivery. Need I say more!
11 June 2026
Reply from Alensa.ie
Hi Tom,
Thanks for choosing us, and we'll be ready to deliver the same great experience on your next order.
Kind regards,
Alensa Team
Reply from Alensa.ie
Hi Tony,
Thank you for your feedback!
We look forward to serving you again soon!
Kind regards,
Alensa Team
Reply from Alensa.ie
Thank you for your feedback!
Kind regards,
Alensa Team
Reply from Alensa.ie
Hello John,
Thank you for your positive review. We are glad that you were satisfied with your purchase with us and that you appreciated the quality of our range and fair prices. We will be delighted if you shop with us again.
Have a nice day.
Reply from Alensa.ie
Hi,
Thank you for your kind words — we're really glad to hear your experience with Alensa was convenient, fast, and met your expectations.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Denis,
What a great review — thank you! Reliability, value, and on-time delivery are things we take seriously at Alensa, and we're delighted to know that came through for you.
We appreciate your trust and hope to see you again.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Miriam,
Thank you for taking the time to share your feedback — we're pleased to hear the service was fast and efficient.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
I'm very happy with the delivery of my…
I'm very happy with the delivery of my lenses and solution. It took about a week, but everything arrived intact!
21 May 2026
Reply from Alensa.ie
Hi,
This is great to hear — thank you! We're delighted your lenses and solution arrived intact and that everything went smoothly. We always aim to make sure every order reaches our customers in perfect condition.
We'd love to welcome you back soon.
est regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Marina,
Fast, perfect, and easy — that's exactly what we're aiming for! Thank you for the lovely feedback.
We look forward to serving you again.
Best regards,
Aoife
Alensa Customer Care Team
Quick delivery, great prices. recommended
25 May 2026
Reply from Alensa.ie
Hi,
Thank you for the recommendation — we really appreciate it! We're glad the delivery was quick and the pricing worked well for you. That's what we strive for at Alensa.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Great service!
Ordered my contact lenses on Sunday and they were already dispatched next day. Super quick and efficient service.
24 May 2026
Reply from Alensa.ie
Hi Agnieszka,
This made our team smile — thank you! Ordering on Sunday and having your contact lenses dispatched the very next day is exactly the kind of turnaround we aim for. Really glad it worked out so smoothly for you.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Mike,
Really glad to hear this — thank you! It's great to know the order came through quickly and the experience was as smooth as ever.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Martyna,
Thank you for sharing this! Next-day delivery is exactly what we aim for, and we're so pleased it worked out that way for you.
We'd love to welcome you back whenever you need us.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Lorna,
Thank you so much — this is exactly what we're aiming for at Alensa. We're really glad the quality, pricing, and delivery all hit the mark for you.
We appreciate your support and look forward to serving you again.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Hi Helen,
This made our team smile — thank you! Efficient service is something we genuinely care about, so it's wonderful to hear it came through for you.
We hope to see you again soon.
Best regards,
Aoife
Alensa Customer Care Team
Clear,easy and quickly
I'm buying in this company,Alensa,around 10 years, in different countries. It was in Ukraine, Poland,Germany and now in Ireland. And always it's going clear and easy and quickly. Thanks this company for my comfort.
13 May 2026
Reply from Alensa.ie
Hi Nataliia,
Ten years across Ukraine, Poland, Germany, and now Ireland — that's really something, and it means a great deal to us. Thank you for your continued trust in Alensa across so many countries.
We're glad the experience has been consistent wherever you've been, and we'll always be here for you.
Best regards,
Aoife
Alensa Customer Care Team
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