Aldenyork Reviews 

120
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were unhappy with their experience overall. Consumers frequently expressed deep frustration regarding incorrect sizing issues, pointing out that garments routinely arrived much smaller or larger than stated in the official size chart. Buyers also strongly complained about subpar fabric quality that completely failed to match online descriptions, alongside unhelpful communication and severely delayed refunds. Some reviewers were happy with alternative purchases, noting that certain leather goods and footwear fit exceptionally well and exceeded initial expectations. Shoppers additionally mentioned that neat packaging, comfortable clothing materials, and very reasonable delivery speeds successfully enhanced their overall positive experiences with specific orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a sharp division in customer experiences. While... See more

Quality

Customers had ambiguous experiences with quality, revealing a stark divide in satisfaction. While many... See more

Order

Reviewers express deep disappointment with their order experiences, highlighting severe issues with shipping... See more

Refund

Consumers find refund experiences to be overwhelmingly frustrating due to policies that make full returns... See more

Delivery service

Users describe ambiguous interactions with delivery_service, noting a mix of experiences regarding shipping... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more

Rated 1 out of 5 stars

I ordered what was advertised as a 100% merino wool turtleneck, but when it arrived the tag clearly said polyester. The fabric felt cheap and synthetic, nothing like real wool. After just one wear i... See more

Rated 1 out of 5 stars

Very deceptive advertising. Sizes are meaningless, they seem to send whatever they have. Fabrics are not as advertised. Returns are next to impossible w/o extortion-like shipping fees. Ordered 2 “h... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

120 reviews

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No recent history of asking for reviews

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2.6

All reviews

(120)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

Alden York is a scam

Alden York is a scam. You order, item doesn’t come. Tracking doesn’t work. They won’t refund your money. ZERO stars. I only put 1 because I had to.

18 January 2026
Unprompted review
Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

11 February 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

11 December 2025
Unprompted review

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