AldenyorkReviews 

104
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product quality, noting that items often look better in person than expected and feel premium, durable, and well-made. Reviewers frequently mention that the fit is accurate and comfortable, with some products holding up nicely after multiple wears. The delivery service is generally considered straightforward, with orders arriving in good condition and packaging often being neat. However, a significant number of people were dissatisfied with the product quality, reporting that items received were cheap, synthetic, or did not match the advertised descriptions. Many also experienced issues with incorrect sizing, receiving items that were too large or too small, making them unwearable. Furthermore, numerous customers reported significant problems with refunds, with some not receiving their money back even after returning items, and others being offered only partial refunds.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant dissatisfaction regarding... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Reviewers mention significant dissatisfaction with their orders, primarily due to receiving incorrect sizes... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers noting smooth and... See more

Refund

Clients share negative opinions on refund experiences, with many reviewers reporting significant difficulties... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 5 out of 5 stars

Alden York delivers excellence from start to finish. The product quality is truly impressive — everything feels premium, durable, and thoughtfully made. Their customer support is equally outstanding,... See more

Rated 5 out of 5 stars

ı ordered a pair of shoes and looked better in person than ı expected. they were a little firm at first but after wearing them around they felt much more comfortable.

Rated 5 out of 5 stars

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no compla... See more



Contact info

3.0

Average

TrustScore 3 out of 5

104 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(104)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

Necklace received having clasp on…

Necklace received having clasp on bottom of package , email them right away and for a week they have been saying they will get back to me. They obviously don’t stand behind their products. I would give them a zero but to do the review you have to at least pick one star.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Chinese Dropshipping

I hardly shop for clothes online and I saw their ad on Facebook and went to their website which looked pretty legit at first. There was a shirt on “sale”, regular price $89.99, going for $39.99 and I impulsively bought it without doing any research. I knew i’d made a mistake when the first shipment tracker update showed it was coming from China. The shirt took about 3 weeks to come in and unsurprisingly, it ended up being a very VERY cheap, crappy-quality version of what was in the picture. They also sent me the wrong size. I ordered a Small but received a “Large” (according to the tag) but it’s actual size was way off and disproportionate. This “Large” had the length of a Small, arms of an Extra-Small and the overall width of a Large. After reading the experiences other people have had with this site, I don’t think i’ll even bother trying to pursue a refund. Definitely a learning experience. Always look into who you’re buying from.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and nasty product

Cheap and nasty product that is nothing like they look on the site. 2 pairs of shoes were stuffed a a plastic postage back and dumped on the doostep of our business (whilst we were open). Poor quality. Do not purchase from this junk shop!

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I just got the "jeans" I ordered

I just got the "jeans" I ordered. They are NOTHING Like the pictures and description. They are cheap knock off made of polyester. The website said they were made from a soft cotton blend. A total lie.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

I checked the site prior to placing an order and saw that they were New York based. I ordered some shoes, size 10 but they were too small. I contacted customer service to start a return and was 1st offered to keep the shoes (that don't fit) and get a 20% refund, which I declined. The other option was to make an exchange, which I requested. Next I was offered a 30% partial refund, which I declined. Then I was told to make an exchange I have to first ship the shoes to the United Kingdom, shipping fees my expense. Then I was offered a free replacement if I paid the $29.99 shipping fees (already paid $57.98 for the shoes). So my options were to return the shoes to the UK for a full refund (shipping fees my cost) or accept a new size but I would again have to pay for shipping ($29.99). Either way I would have to come up with excessive shipping fees to get the correct size.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheapest clothes I've ever seen

Cheapest clothes I've ever seen. Total scam. They said the products were premium leather, but they were cheap plastic (you didn't even need the tag to confirm this, although it did). The fit was absolutely wrong for the jacket, making it completely unwearable, and the bag arrived disfigured from packaging. Definitely not worth the high price.
Also, they don't deliver on their return policy - they promised "hassle free returns", but they don't pay for shipping so it would have cost me as much as I paid to buy the products. They only offered a 20% refund if I kept the product, and then raised it to 30% when given pushback. DO NOT BUY FROM THEM, it's a scam.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Had a horrific experience with them, they took the payment and sent over a jumper that was completely the wrong size. I sent it back to them and they refused to send back the money because I did not have a tracker on it. I sent them the receipt and they tried to tell me that I ordered the wrong size, which I did not. They took the money and refused to give it back. They are scammers.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I would NEVER BUY from this woman or…

I would NEVER BUY from this woman or Company. I will write Verbatim what she replied to me on a public post on IG! Here goes:
“ You are a disgusting POS and fully brainwashed. Research actually facts and stop believing propaganda! All the real data of immigrant crime is available for you DA!! “

Now, she has the right to an opinion, but calling people online disgusting pieces of shit, and dumbasses right out in the open, as a businesswoman, isn’t too smart.

Yes, I have the screenshot!

Good luck with this one!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

fit better than i hoped

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no complaints.

11 March 2026
Unprompted review

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