Every experience with Albion has been a positive one. I always know when its coming, the drivers arrive on time and are always helpful, cheerful and efficient. The reps are great - nothing is too much... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Been using Albion Pet foods for years. They are a good reliable company who deliver good quality food for our dog. They have a great range of products which are great value for money. Deliver when the... See more
Company replied
Clear communication regarding order status, and speedy delivery... Plus if you need to speak to them on the phone, they're all lovely people, polite and friendly and always helpful
Company replied
The quality of the Albion Pet Foods frozen raw food and treats is superb, and so is their customer service team. The team are always so helpful when I need to amend the quantity or delivery date of... See more
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Company details
Written by the company
Albion Pet Foods has been established for over 30 years and has a wealth of experience in delivering the highest quality raw working dog food, based on BARF (Biologically Appropriate Raw Food Diet). We genuinely believe that feeding raw food to working dogs, which is free from artificial colouring, fillers, additives and grains, is not only healthier but also closer to their natural diet. We have recently introduced our range of natural, air dried, pure meat treats – free from flavourings and additives, making them a perfect tasty treat for all types of dogs!
Contact info
3B Wellington Road, B50 4JH, Alcester, United Kingdom
- 01386554095
- info@albionpetfoods.co.uk
- albionpetfoods.co.uk
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The delivery process was wonderful
The delivery process was wonderful. I received regular updates on when to expect our order to arrive
21 March 2024
Reply from Albion Pet Foods Ltd
We appreciate you taking time to leave us such a great review. Thank you.
Reply from Albion Pet Foods Ltd
thank you for taking the time to leave us such a positive review - it's very much appreciated.
Excellent food both my dogs love it and…
Excellent food both my dogs love it and one of them is very fussy.
Customer service also excellent orders always arrive promptly.
19 March 2024
Reply from Albion Pet Foods Ltd
we're delighted to hear that both of your dogs enjoy Albion raw 🐶Thank you for taking the time to leave us such a great review.
Darby my Lhasa loves the Gourmet Duck
Easy to order. Very efficient frozen delivery.
Excellent quality.
18 March 2024
Reply from Albion Pet Foods Ltd
We're pleased to hear that Darby enjoys our Duck! thank you for leaving us such a positive review.
Great company
Great company, have been feeding my dogs Albion Raw foods for nearly 6 years now, great quality, great price, great customer service.
1 March 2024
Reply from Albion Pet Foods Ltd
Thank you - we really appreciate you taking the time to leave us such a great review. We hope your dogs continue to enjoy our food! 😊🐕
Meaty chunks are very good
Meaty chunks are very good, not as fatty as in the past. Tripe pieces are also improving, with more large, chunky pieces, and not as many small, crumbly bits as previously.
13 March 2024
Albion meats
Excellent service delivered as promised. The driver was most helpful and courteous.
12 March 2024
Reply from Albion Pet Foods Ltd
Thank you very much for leaving us such a great review - we really appreciate it. Your comments will also be passed on to the driver .
Reply from Albion Pet Foods Ltd
Thank you for taking the time to leave us such a positive review. We hope your dog is enjoying the food🐾
Excellent service
Both pleasant and helpful on the phone. Kept advised as to delivery time. Excellent quality meat.
22 February 2024
Reply from Albion Pet Foods Ltd
Thank you very much for taking the time to leave us such a positive review. We hope your puppies are enjoying it 🐾🐾
Reply from Albion Pet Foods Ltd
Thank you - we appreciate you taking time to leave us such a positive review - from the Albion team 🐾🐾
my box arrived exactly when they said…
my box arrived exactly when they said it would, it was well packed and protected and all blocks were still frozen
12 February 2024
Reply from Albion Pet Foods Ltd
Thank you Penny for leaving us such a positive review - it's very much appreciated by the Albion team 🐶🐾
I've been buying my dogs food from…
I've been buying my dogs food from Albion for many years and I highly recommend them. My dogs are healthy, they love their raw food and the delivery service is excellent! 5 star service, thank you Albion!
27 February 2024
Reply from Albion Pet Foods Ltd
Thank you for giving us such a wonderful review - we really appreciate it! We're delighted to hear that your dogs are doing so well and enjoying their food 🐾
Reply from Albion Pet Foods Ltd
Thank you very much for taking the time to leave us such a positive review, it's very much appreciated.
Very helpful
26 February 2024
Reply from Albion Pet Foods Ltd
Thank you for taking the time to leave us a positive review - it's very much appreciated.
Good quality food and always great…
Good quality food and always great customer service
12 February 2024
Reply from Albion Pet Foods Ltd
Thank you Alison for the great feedback - we really appreciate it! 🐕🐾
Reply from Albion Pet Foods Ltd
Good afternoon David, I see that you have purchased Meaty Feast - we do not add any water to the products, however we do find that the products with include vegetables, are softer in texture than our meat only products. I expect this is due to the water content of the carrots and peas. We changed packaging last year due to it being quite thin and leaking. It is now 10 microns thicker, laminated and now seals much better. This is the first complaint of leaking with the new packaging, so we will test the packaging again and monitor it.
Reply from Albion Pet Foods Ltd
thank you for leaving us such a positive review, We hope your dog enjoys our food! 🐾
Fast service
13 February 2024
Reply from Albion Pet Foods Ltd
Thank you Linda for leaving us a 5 star review!
Fantastic personal service.
As a trade customer it is unusual to be able to speak to actual people when you need to these days, Albion still has that service and are always helpful without fail. We are a small family business and this service is important to us, thanks to all at Albion.
12 February 2024
Reply from Albion Pet Foods Ltd
Thank you so much for your kind words and continued business :)
So easy
So easy to order, you tell me when it will be delivered - and it is! Plus of course the dog loves it!
8 February 2024
Reply from Albion Pet Foods Ltd
thank you for a wonderful review and even more important, we're delighted your dog loves our food 🐕🐾
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