I have now been using the collagen for 5 months I had to have knee surgery I had three torn meniscus and I wanted to build some strength in my bones as well as my skin. For the value when it's half of... See more
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Review summary
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My husband (64) is already seeing substantial new hair growth on the crown of his head after 3 weeks of using Ayala's multi collagen supplement. I am 59 & have been using it for about 6 weeks. I al... See more
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
Customer service the best . I had a problem of them billing me twice after receiving my confirmation invoice by email. I sent them a email, within 30 mins .I got a refund. It was probably a clitc... See more
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
569 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Reply from Alaya Naturals
Julianne, the feeling is mutual! Thank you for choosing Alaya.
I contacted customer service Doneabout them…
I contacted customer service about them sending my order to the wrong address. Never got a reply. This isn’t the first time. I’m done
24 April 2026
Reply from Alaya Naturals
Gina, we are truly sorry. If you reached out and did not hear back, we want you to know that was not intentional. We are looking into how your message may have been missed on our end. Our team is reaching out to you right now to get your order to the correct address and make sure this does not happen again.
Love the unflavored collagen
I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did not care for it as it contains Splenda and I am not a fan of artificial sweeteners or the taste of them at all. Just my personal preference.
1 May 2026
Reply from Alaya Naturals
Debbie, we appreciate the detailed feedback! Five types of collagen from clean animal sources is something we take a lot of pride in. Your point about the vanilla flavor containing Splenda is well taken, and we value hearing personal preferences like that from our customers. Glad the unflavored is your perfect match for your morning coffee!
Best multi collagen powder
Best multi collagen powder. There really is no taste, unlike some other brands I've tried. Fast shipping.
1 May 2026
Reply from Alaya Naturals
Diane, no taste and better than other brands you have tried is exactly the bar we set for our multi collagen. Fast shipping just makes staying consistent that much easier. Thank you!
Reply from Alaya Naturals
Adams, fast delivery and quality products, always. Thank you for the love!
How collagen is important to a woman's health
Honesty and advertisement is the most important thing to me and me getting a product that you guys back and that shows that you trust the product and it's going to help improve my physical health.. which it has and I really like it
9 April 2026
Reply from Alaya Naturals
Judy, honesty and transparency in everything we do is foundational to who we are as a company. Every product is tested so you can trust what you are putting in your body. We are so glad it is helping your physical health. Thank you!
Love this product!
30 April 2026
Reply from Alaya Naturals
Karen, we're glad you love the product. Thank you for your support!
Easy reorder
Easy reorder. I'm disappointed that the Metabolism supplements are still sold out. I really think that is the best metabolism support I've taken yet. And I have tried a few.
30 April 2026
Reply from Alaya Naturals
Cathy, easy reordering is what we aim for! We hear you on the Metabolism+ and we know how frustrating it is when your favorite product is out of stock. We are working on getting it back as soon as possible. Thank you for your patience and for the kind words about the product!
I do like the product very much
I do like the product very much . I put my collagen in my coffee every morning. My hair had thinned out a lot , but thanks totally collagen I’ve gotten my thick hair again.
The only thing it hasn’t really helped my nails.
30 April 2026
Reply from Alaya Naturals
Elise, we love hearing that collagen has become part of your morning routine! Thank you for sharing your experience and for sticking with it. We appreciate your feedback on nails as well. Every journey is different, and we're glad to have you as part of the Alaya community!
Happy Wife
Seen more of a difference in my hair and especially my nails. Husband started using it also and his nails improved immediately after 2 weeks of use
30 April 2026
Reply from Alaya Naturals
Jacqueline, we love that the whole household is enjoying the benefits! Thank you for sharing your experience. We appreciate your support!
I have received many compliments on my…
I have received many compliments on my hair since starting this product in January. My nails and skin are looking better also. Debra
29 April 2026
I have been using Alaya Naturals for several years…
I have been using Alaya Naturals Collagen for several years now and I can’t say enough about how much I love the effects of this product! My Skin, Hair and Nails have benefited greatly, especially as I get older! I’m a lifer!
29 April 2026
Great product and company
Great product and company. I really noticed a difference when I quit taking it, especially with hair and nails. I have since restarted my subscription.
24 April 2026
Site is easy to use
29 April 2026
Quick &easy to view products & order
Quick and easy to view products and order.
Like how coupon code was automatically applied from the email I had received.
29 April 2026
Great price on collagen
Great price on collagen. Easy to order. Quick delivery. Great hair and nails growth. Hair thicker. Looking forward to see if my bones get stronger.
28 April 2026
I’ve been using Alaya collagen for…
I’ve been using Alaya collagen for years, it’s a great product. I love the convenience of the capsules. Online ordering and quick delivery are always seamless. 👍🏼👍🏼
28 April 2026
Easy to order
Easy to order, first time trying creatine and collagen, usually order hair vitamins
28 April 2026
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