I have been using Multi Collagen capsules for about 3 months. I noticed an improvement in my hair, skin, wrist and ankle joints. I like that MSN, Glucosamine and Chondroitin are included. I was taking... See more
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Age 66 with moderately severe psoriatic arthritis, I take two ibuprofen with my Alaya mixed in a glass of grapefruit juice each morning and I'm ready for farm work. Otezla after dinner for my arthrit... See more
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
I have multiple health issues, one of which can cause hair loss. Maybe I’m crazy, but I have a ton of new hair coming in, my nails are stronger. It dissolves easily in liquids and there is absolutel... See more
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
676 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Alaya Naturals
Janet, thank you for sharing your feedback!
Love the collagen powder and can see a…
Love the collagen powder and can see a big difference in my hair and nails.
25 May 2026
Reply from Alaya Naturals
Tracey, a big difference from our multi collagen is exactly the kind of visible result we love hearing about. Thank you for trusting Alaya Naturals!
Love the product
Love the product. My hair is so thick now after about three months of use
25 May 2026
Reply from Alaya Naturals
Margaret, three months of consistency and already noticing a difference. Glad you're sticking with it. Thank you for sharing!
tried to cancel but ignored.
1 June 2026
Reply from Alaya Naturals
John, we looked into your account and can see that your subscription has been canceled and a full refund has been issued. It looks like this has been resolved. If there is anything else we can help with, please do not hesitate to reach out.
Reply from Alaya Naturals
Deborah, easy ordering, quick shipping, and delicious vanilla flavor. That is the full Alaya experience. Thank you!
Alaya is an excellent product.My skin…
Alaya is an excellent product.My skin looks better and since I’m a senior citizen, that means a whole lot to me.
25 May 2026
Reply from Alaya Naturals
Barbara, that means a lot to hear. Glad you're noticing a difference and thank you for trusting Alaya Naturals!
Reply from Alaya Naturals
Lucie, give it a bit more time. Many of our customers start seeing more noticeable change with consistent daily use over the next few weeks and months. We are glad you are sticking with it!
Reply from Alaya Naturals
Paul, easy ordering and noticeable changes. That is what it is all about. Thank you!
So far I think the collagen has made a…
So far I think the collagen has made a difference in my vaginal tissue because I have had a total pelvic reconstruction with five pieces of plastic hammock, material surgically implanted there! After 19 years I still have pain and pressure that doesn’t allow me to sit for very long. The surgery was considered unsuccessful.. but I feel the collagen has helped to firm up my condition a little. At my age now 72 I appreciate any help I can get! I would definitely recommend this product to anyone concerned with problems from aging!
31 May 2026
Reply from Alaya Naturals
Karin, thank you for sharing something so personal with us. At 72, finding something that makes a difference means everything, and we are honored to be part of your daily routine. Thank you!
Great customer service
My ordered was delayed and Alaya notified me that it was missing before I had to tell them. They sent me a new ordered quickly. Then the original ordered showed up and I decided to keep it so they discounted it for me. I will definitely recommend this company.
31 May 2026
Reply from Alaya Naturals
Sharon, we are glad we caught that missing package before you even had to tell us. Proactive communication is something we take seriously at Alaya, and we appreciate your honesty in keeping the original order when it showed up. Customers like you are the reason we love what we do!
Reply from Alaya Naturals
Rebecca, the love is mutual! Thank you.
Good products and reasonable price
I have only been using it about a month but I feel good about the products and the price.
29 May 2026
Reply from Alaya Naturals
Diana, feeling good about what you are putting in your body after just one month is a great start. Thank you for giving Alaya a try!
Doing magnificent
Doing great. I am on my third jar and feel great. It really works. No need for improvement.
23 May 2026
Reply from Alaya Naturals
Mirtha, three jars in, feeling great, and no need for improvement? That is the best feedback we could ask for. Thank you!
Attentive customer service
Customer service was quick and attentive, helping me place an order and not miss a sale. Great help! Thank you!
25 May 2026
Reply from Alaya Naturals
Mary Ann, making sure you never miss a sale is what our Alaya customer service team is here for! Glad we could help get your order in. Thank you for the kind words!
Reply from Alaya Naturals
Theresa, this made our whole team smile. Thank you!
I have now been using the collagen for…
I have now been using the collagen for 5 months I had to have knee surgery I had three torn meniscus and I wanted to build some strength in my bones as well as my skin. For the value when it's half off it's a great value it only ends up being less than $30 a month and I can't even buy that at the store for that I feel. The shipping is fast, quality is consistent. Other than a slight fishy taste so I add chocolate to mine to make sure it doesn't taste like fish that's the only thing that I find a little bit offensive but other than that I find it to be a great product
29 May 2026
Reply from Alaya Naturals
Kimberly, rebuilding strength after knee surgery with three torn meniscus is no small thing, and we are glad our collagen is supporting your recovery. Five months of consistent use at less than $30 a month with our half-off deals is great value. On the taste, adding chocolate is a smart workaround and our chocolate flavor is a popular option if you ever want to try it on its own. Thank you for the detailed review!
Products are great
Products are great! Very easy ordering process and delivery is really quick. I've always been a fan of Jillian Michael's and trust that if she recommends a product, it's worth a try. So glad I did!
29 May 2026
Reply from Alaya Naturals
Lisa, easy ordering, quick delivery, and great products. We are glad you took the leap!
I used to have diarrhea 50x a day
I used to have diarrhea 50x a day, and whatever I ate, I was always sick. But literally the very next morning after taking Alaya Naturals multi collagen, I went from defecating 50x a day to 3x a day! Awesome product, thanks!
12 April 2026
Unprompted review
Reply from Alaya Naturals
Michelle, going from that level of discomfort to feeling relief literally the next morning is incredible. We are so glad our Alaya Naturals Multi Collagen made that kind of difference for you. Thank you for sharing your story so others can see what is possible!
Everything that is BAD!!
This company charged me for 5 jars and I had to jump through hoops to get it straightened out. Do not order anything from this awful place!!! No phone number either!!!
21 May 2026
Reply from Alaya Naturals
We are sorry for the frustration. This customer placed multiple orders in a short period and we worked with her directly to sort it out. All duplicate orders were fully refunded. We understand the process was frustrating and we hear the feedback about not having a phone number. Our team is always reachable via email and chat 7 days a week, and we are committed to resolving any issue as quickly as possible.
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